Support Escalation Engineer Jobs in Sunnyvale, CA

Engage with clients by providing expert technical guidance and collaboration. Showcase solutions through tailored demonstrations and workshops, while driving revenue growth by addressing client-specif...

Champion the creation of intelligent customer workflows that enhance the customer experience by delivering timely insights and seamless actions. Collaborate cross-functionally to design and implement...

Engage your skills in security engineering to enhance hardware security across products. Influence and innovate security solutions, ensuring integrity and protection in our evolving technology landsca...

Transform customer experiences by partnering with sales teams to solve complex business problems. As a solution expert, navigate mid-market accounts and showcase how Atlassian products elevate busines...

Transform government IT infrastructure by leveraging cloud and hybrid solutions. Collaborate with US Federal agencies to drive sales and enhance monitoring capabilities, while maintaining strong relat...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Unlock potential by serving as a trusted technical advisor in a customer-facing role. Tackle complex issues, design internal tools, and lead customer engagement while driving innovative solutions acro...

Lead the charge in driving customer engagement for DRAM solutions, focusing on technical management and collaboration to enhance Samsung's product design-in process. Build critical relationships and p...

Engage with enterprise accounts to provide innovative software solutions. Use a consultative approach to identify opportunities and collaborate with teams. Drive growth through relationship-building a...

Accelerate progress at the forefront of cybersecurity by collaborating with Account Executives to deliver tailored solutions that protect enterprises, ensuring customers recognize the strategic value...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Engage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonst...

Optimize quality assurance processes within a federal consulting environment, driving compliance and operational excellence across program deliverables while fostering strong stakeholder collaboration...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementati...

Join a specialized team to enhance customer support in network testing solutions, focusing on complex OSI Layer 2-3 challenges. Collaborate with global colleagues and deliver exceptional service while...

Join a skilled team to support and enhance large-scale Genesys implementations, focusing on installation, configuration, and daily operations to optimize the product suite performance...

Drive innovative missile defense solutions through integration and testing, overseeing hardware and software components to enhance national security. Lead a skilled team, managing complex integration...

Empower innovation by driving reliability and performance across our systems. Collaborate with engineering teams in a dynamic environment to automate processes and enhance infrastructure, ensuring sys...

Bring your expertise to the forefront by managing and optimizing our on-premise Elasticsearch platform, ensuring its robust operation and performance in a dynamic, security-oriented environment suppor...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Join a dynamic team to enhance our clinical AI platform by managing mission-critical infrastructure, ensuring high performance and reliability while supporting swift product development in a collabora...

Engineer innovative solutions within a dynamic remote sales team, leading technical engagements and addressing complex customer requirements for mobile ad hoc networking systems, while collaborating c...

Lead the development of a cutting-edge AI Customer Success function, shaping the playbook and enhancing customer engagements for key sectors including cyber and national security, ensuring sustainable...

Join a team that's transforming publisher integrations in AdTech. Leverage your technical expertise in troubleshooting, optimizing, and enhancing publisher solutions to improve overall ad performance...