Support Escalation Engineer Jobs in Brooklyn, NY

Empower our support team by creating concise training content for a fast-evolving product. Collaborate closely to enable new hires and enhance ongoing learning experiences that nurture growth and effi...

Transform customer support by owning technical issues from start to finish. Utilize innovative AI tools and engineering practices to enhance the customer experience and contribute to team growth throu...

Empower organizations to successfully adopt cloud technologies by leading and guiding customers through their Google Cloud transformation journey. Collaborate with cross-functional teams to drive cust...

Accelerate revenue growth by driving cyber security solutions. Engage C-level executives, navigate complex sales cycles, and build lasting relationships. Achieve $3M in annual quota while collaboratin...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join a team dedicated to enhancing sales learning and development. As a key player, you'll design training strategies, facilitate education programs, and collaborate with sales leaders to drive except...

Join a team that drives efficient incident resolution through effective coordination, communication, and critical analysis. Partner with technical teams and stakeholders to minimize service impacts an...

Shape the future of enterprise sales by leading a high-performing team focused on driving new growth. Foster talent, strategize market opportunities, and elevate performance through continuous coachin...

Join a high-impact team where you'll transform client workflows through innovative AI solutions. Take ownership of software development, collaborating closely with clients to deliver production-qualit...

Transform customer experiences by leading end-to-end systems engineering solutions. Collaborate with cross-functional teams to create reliable, scalable backend services and modern frontend applicatio...

Unlock your potential by partnering with customers to design innovative solutions in event-driven architecture and agentic AI, guiding them through impactful demonstrations, technical validation, and...

Lead the charge in enabling successful SAP S/4HANA adoption through engaging training and robust stakeholder collaboration. Ensure business readiness by transforming complex content into practical lea...

Transform CI/CD processes while managing Azure Cloud workloads and automation. Collaborate with development teams to enhance infrastructure, optimize performance, and ensure seamless release cycles, f...

Transform your career by leading model-based systems engineering efforts, guiding a team of modelers in architecting solutions for Navy systems. Leverage MBSE expertise to innovate and drive customer...

Unlock potential by driving new customer growth through strategic sales initiatives and account management in the dynamic landscape of enterprise management solutions, while ensuring customer satisfac...

Join a dynamic team to bridge customer needs and technical solutions, driving innovation and implementation of scalable, practical IT solutions across diverse platforms and infrastructures in a consul...

Transform revenue growth by leading data security sales, collaborating with teams to deliver tailored solutions, and driving customer engagement across major accounts, ensuring strategic success and m...

Shape the future of application development by driving new customer acquisition in complex enterprise organizations. Engage technical stakeholders and leverage your enterprise sales expertise to build...

Join a team that's dedicated to securing technology solutions and ensuring IT resilience. Drive disaster recovery planning, execution, and compliance, while collaborating with cross-functional teams t...

Join a dynamic team where you'll lead customer engagements, providing expertise in NICE products and contact center solutions. Drive technical projects, mentor junior staff, and enhance client satisfa...

Lead the charge in designing, implementing, and maintaining cutting-edge Privileged Access Management solutions, ensuring secure and regulated access to sensitive systems while collaborating across IT...

Help us enhance system reliability and scalability by collaborating with peers, mentoring, and developing innovative solutions within an agile team to ensure high-quality software delivery and support...

Join a team that's shaping the future of AI-driven observability products. Lead the development of innovative solutions that enhance monitoring, analysis, and incident response for critical digital in...

Drive strategic revenue growth through customer engagement, account management, and consultative selling while collaborating with cross-functional teams to exceed sales targets in a fast-paced remote...

Unlock potential by leading ServiceNow MDM solutions, driving strategic design and implementation across multiple modules. Collaborate with key stakeholders to optimize data governance and enhance ope...