Support Escalation Engineer Jobs in New York, NY

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Engage with users and technical teams to ensure seamless application support. Resolve production issues, enhance systems reliability, and contribute to strategic projects while deepening your knowledg...

Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Join a team that drives success by engaging with eCommerce brands, translating their needs into technical solutions, and enabling cross-border growth through innovative platform integration and collab...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Champion the stability of essential bank applications, efficiently resolving complex technical issues while ensuring minimal disruption to operations. Collaborate with teams to enhance support functio...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...

Champion Zero Trust Cloud advancements by facilitating strategic customer engagements, influencing product innovation, and ensuring optimal security solutions across hybrid environments while collabor...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Drive customer satisfaction by delivering effective tech solutions and exceptional support. Collaborate with teams to resolve issues and enhance operations, while leveraging AI-powered tools for impro...

Lead the charge in enhancing customer satisfaction through effective technical support. Engage in incident management, troubleshoot banking systems, and collaborate with cross-functional teams to opti...

Unlock potential by partnering with a major wireless provider to drive 5G innovations, leverage advanced solutions, and enhance customer experiences, while developing trusted relationships and deliver...

Unlock new opportunities by driving revenue growth through advanced connectivity solutions. Manage accounts and develop new sales relationships while leveraging your understanding of the market to tai...

Champion customer success by leading technical integrations, ensuring data accuracy, and collaborating cross-functionally. Drive seamless onboarding, validate system capabilities, and support users to...

Transform customer engagement by leading technical solutions that enable partner success in a dynamic environment. Collaborate cross-functionally to design innovative solutions that drive results and...