Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$110K - $130K *

Champion the evolution of IaaS operations, enhancing platform reliability and customer experience while leading a high-impact team focused on innovative cloud solutions that set industry standards...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$158K - $225K *

Grow your career with an influential role in systems engineering and program management. Provide expert guidance throughout the acquisition lifecycle, engaging with diverse teams to ensure successful...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the technical direction for edge hardware systems, mentoring engineers and driving initiatives that enhance fleet sustainability and multi-vendor integration. Collaborate across teams to ensure o...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by providing expert technical support and mentorship to Enterprise Customer Support Engineers, ensuring exceptional customer satisfaction through advanced troubleshooting and colla...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $190K *

Champion the development of innovative digital platforms in life insurance. Lead design and implementation of scalable solutions, mentor engineers, and ensure compliance with security and SDLC standar...

4 days ago

  •   8 - 10 years exp.  •   Staffing

$130K - $155K *

Shape the future of AI by building innovative solutions for robotics, AV, and healthcare. Drive end-to-end product development, collaborating with customers to solve complex challenges in data annotat...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $170K *

Optimize customer success by providing exceptional technical support for cloud technologies. Collaborate with teams to troubleshoot issues, manage alerts, and develop training materials, ensuring seam...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $170K *

Empower our customers by providing exceptional technical support for cloud technologies. Collaborate with teams to resolve complex issues, enhance user experience, and contribute to innovative project...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Elevate your career by designing advanced deployment infrastructure that empowers engineering teams to deliver rapid and safe production changes while minimizing risks in a fast-paced environment...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer innovative deployment solutions as you design robust infrastructure for continuous delivery. Collaborate across teams to enhance engineering velocity, implementing best practices while ensurin...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive innovation in deployment infrastructure, enhancing engineering velocity and safety. Collaborate with teams to build scalable solutions for rapid, autonomous production rollouts while minimizing...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion the development of advanced deployment infrastructures, ensuring safe, rapid, and autonomous software releases across a scalable Kubernetes environment while collaborating with cross-function...

Montreal, QCIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Join the charge in transforming deployment experiences by designing robust infrastructure that empowers teams to deliver code quickly, safely, and autonomously across diverse environments. Innovate an...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Deliver exceptional technical expertise to diagnose and resolve complex product issues, supporting enterprise customers and collaborating across teams to ensure successful integrations and custom solu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $100K *

Transform IT support by delivering exceptional desktop and end-user assistance, ensuring seamless technology for executives and events. Collaborate with senior staff to troubleshoot issues and enhance...

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Lead the charge in integrating advanced weapon systems onto Navy platforms, ensuring technical compatibility and effective collaboration across multidisciplinary teams to support mission-critical oper...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Drive innovative cloud infrastructure and CI/CD pipeline solutions to enhance automation and operational efficiency. Collaborate with diverse teams to ensure reliable application performance while imp...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Advance cloud infrastructure and CI/CD pipelines, ensuring high reliability and efficiency. Collaborate with engineering teams to automate processes and optimize performance while maintaining robust s...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Innovate trading operations by optimizing support and technology, ensuring seamless collaboration across teams while driving strategic enhancements for enhanced performance in fast-paced environments...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $220K *

Drive security and compliance initiatives while building robust infrastructure. Join a dynamic DevOps team to enhance our cloud platform, automate processes, and ensure data protection for critical in...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$82K - $128K *

Shape the future of executive support by providing elite tech assistance to senior leaders, ensuring seamless operation across multiple environments. This role demands proactive solutions and expert p...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $150K *

Transform your career by leading the design of scalable, resilient cloud infrastructure. Empower teams by reducing toil through automation and mentoring. Drive modernization and innovation in CI/CD pr...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's dedicated to enhancing customer experiences through technical expertise and proactive support. Take ownership of complex issues, collaborate with experts, and contribute to the evol...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by enhancing our security operations and engineering practices. Collaborate with cross-functional teams to implement robust security measures, ensuring compliance and operational resi...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive security operations and engineering initiatives to enhance enterprise resilience. Collaborate with cross-functional teams to implement effective security measures, ensuring compliance and operat...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.