Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$120K - $160K *
Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...
2 days ago
$130K - $180K *
Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...
1 week ago
Director, Technical Support Engineering
$166K - $221K *
Manage and enhance technical support operations for SaaS healthcare solutions, leading teams while driving innovation and excellence in customer support. Collaborate across functions to solve complex...
3 weeks ago
Senior Director/Technical Director
$100K - $130K *
Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...
2 weeks ago
Lead Technical Support Specialist
$73K - $95K *
Elevate customer support by taking ownership of integration issues and refining processes. Collaborate with teams to enhance experience, resolve problems, and contribute to a strong, effective support...
2 weeks ago
Sr. Director, Technical Customer Care
$111K - $180K *
Take ownership of transforming technical support operations into a digital-first, data-driven ecosystem. Lead cross-functional teams, enhance customer experience, optimize processes, and drive innovat...
Today
Sr. Director, Technical Customer Care
$111K - $180K *
Accelerate your career by leading a dynamic support organization focused on transforming technical customer service. Drive innovation, enhance operational performance, and ensure world-class client ex...
Today
$150K - $200K *
Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...
2 weeks ago
$100K - $130K *
Transform client experiences by leading document processing and mail operations. Oversee service delivery, enhance client relationships, and drive operational efficiency in a high-volume environment t...
2 weeks ago
Technical Support Manager (Hybrid)
$85K - $136K *
Lead the charge in managing a citywide Technical Support team, ensuring high-quality service delivery across multiple locations. Collaborate with technical teams to integrate new technologies while fo...
2 weeks ago
$120K - $160K *
Accelerate transformation by leading complex ServiceNow solution design and architecture. Collaborate with executives to define strategy and ensure delivery excellence across diverse engagements while...
3 days ago
Director - Technical Product Management
$120K - $150K *
Join a dynamic team to manage the end-to-end product lifecycle, ensuring quality service delivery and optimal operational outcomes. Leverage your expertise to influence design decisions and drive prod...
3 weeks ago
Director, Solutions Engineering
$130K - $180K *
Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...
2 weeks ago
Director, Technical Services & Technology
$120K - $150K *
Drive digital transformation and operational excellence as you oversee technology services and innovate technical solutions that enhance project delivery and strategic business objectives for a thrivi...
3 days ago
$90K - $130K *
Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...
1 week ago
$68K - $147K *
Shape the future of customer support by leveraging your technical expertise to resolve complex issues and enhance client experiences in a dynamic and collaborative environment across US and Canada...
3 weeks ago
$68K - $147K *
Serve as a key technical troubleshooter, helping customers resolve issues and improve operational efficiency. Collaborate closely with various teams to enhance customer experience through technical su...
3 weeks ago
Sr. Technical Director/Instructor
$100K - $130K *
Join a team that shapes training curricula and develops key operational scenarios. Support job analysis and enhance training execution for advanced system courses, leveraging deep expertise in militar...
3 days ago
Director - Global Technical Services
$120K - $150K *
Accelerate progress at a global scale by leading technical support initiatives, enhancing equipment reliability, and providing strategic oversight in the engineering domain while ensuring exceptional...
1 week ago
Director, Customer Support Systems
$152K - $259K *
Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences...
1 month ago
$130K - $180K *
Lead the charge in marketing strategy for Mobile and IoT sectors, driving successful product positioning, partnerships, and go-to-market execution across global regions including Americas, Japan, and...
3 weeks ago
$130K - $180K *
Join us to lead product marketing initiatives in Mobile and IoT markets, driving go-to-market strategies for Wallet and UWB product lines while analyzing trends and fostering partnerships across globa...
3 weeks ago
Director, Technical Program Manager
$259K - $351K *
Manage post-silicon execution and bring-up readiness for complex Arm-based SoC initiatives. Drive cross-functional convergence on validation, performance, and quality to meet program objectives in a h...
1 week ago
$200K *
Transform sales performance by effectively leading and mentoring a dynamic sales team. Collaborate with cross-functional departments to drive strategy, meet goals, and foster strong relationships, all...
3 weeks ago
$90K - $120K *
Grow your career with a hands-on management role overseeing end-user support operations, enhancing service delivery, and coordinating teams to ensure an exceptional support experience across diverse l...
Yesterday
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.