Director, Technical Support Jobs in Washington, DC

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead and grow a multidisciplinary team in Technical Services, driving technical innovation and customer solutions. Engage with clients, oversee program execution, and develop strategies for business g...

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Support a dynamic team by troubleshooting and maintaining Linux/Windows VMs, collaborating with engineers, and ensuring seamless software configurations for optimal performance in a government contrac...

Support a critical government project by overseeing Linux and Windows systems. Collaborate with engineers to troubleshoot issues and implement configuration management practices that enhance system re...

Architect successful electrical construction projects by leading teams, managing resources, and ensuring timely completion while maintaining quality and profitability. Collaborate with clients and sta...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Manage project lifecycle and coordinate resources to ensure successful execution of multiple projects while engaging with stakeholders and tracking deliverables in a fast-paced, mission-driven environ...

Manage diverse project teams to enhance and maintain critical systems for federal clients. Drive agile methodologies, foster team collaboration, and ensure timely delivery of system improvements by in...

Drive technical excellence by providing high-level on-site support, fostering relationships with clients, and resolving complex telecommunications issues while collaborating with engineering and vario...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Champion federal client engagement and program delivery, leading technical initiatives and PMO operations for government contracts. Drive excellence in Agile development, operational performance, and...

Optimize enterprise segment performance by leading a team of managers, ensuring exceptional customer relationships, and driving strategic decisions that enhance retention and growth. Make a significan...

Transform complex IT challenges into streamlined solutions as a senior resource, providing advanced support across multiple technologies while enhancing IT processes for a seamless operational experie...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Lead IT strategy execution across the Americas, aligning operations with global priorities. Oversee a highly integrated team, enhancing performance, driving digital transformation, and supporting regi...

Transform your career by providing vital technical support and system administration. Engage with an agile team to enhance system performance and ensure optimal functionality, focusing on GEOINT appli...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...