Director, Technical Support Jobs in Washington, DC

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

Elevate sales growth by leading a team to drive new market engagement and exceed performance targets in a dynamic remote environment, fostering collaboration and coaching to ensure team success and ac...

Join us to lead and innovate in cutting-edge cyber solutions, integrating AI/ML technologies to enhance defense operations for the Intelligence Community and Department of Defense while fostering team...

Accelerate transformation by leading complex ServiceNow solution design and architecture. Collaborate with executives to define strategy and ensure delivery excellence across diverse engagements while...

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

Shape the future of customer support by leveraging your technical expertise to resolve complex issues and enhance client experiences in a dynamic and collaborative environment across US and Canada...

Join a team that shapes training curricula and develops key operational scenarios. Support job analysis and enhance training execution for advanced system courses, leveraging deep expertise in militar...

Drive innovation in customer support systems by leading technology strategy to enhance post-sales operations, with a focus on scalability and integration across teams for improved customer experiences...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Elevate IT support operations as a leader, ensuring exceptional service and best practices to enhance user experience while managing a skilled team and driving process improvements for IT Service Desk...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Optimize the Technical Support team to enhance customer success through real-time issue resolution, skill development, and process improvements, while fostering a collaborative and high-performing tec...

Drive IT governance, strategy, and security compliance to enhance company operations and ensure cybersecurity readiness in a defense contracting environment. Responsibilities include vendor management...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Transform the future of technology by establishing a visionary strategy and leading a dynamic engineering organization, integrating cutting-edge AI while delivering scalable, impactful solutions in a...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Lead IT strategy execution across the Americas, aligning operations with global priorities. Oversee a highly integrated team, enhancing performance, driving digital transformation, and supporting regi...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Lead a portfolio of complex scientific programs, driving strategic planning, governance, and stakeholder engagement to meet organizational goals. Ensure contract compliance and high-quality execution...