Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$88K - $109K *

Drive partner success through relationship management, strategic planning, and performance tracking to enhance satisfaction, retention, and revenue growth. Collaborate with partners to achieve mutual...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Build a nationwide growth engine by leading sales and partnerships, creating a high-impact team, and scaling referral strategies to engage healthcare providers and community organizations for impactfu...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$185K - $344K *

Lead strategic initiatives within a dynamic team to drive US commercial enterprise success, aligning functional strategies and delivering decision-ready recommendations for stakeholders...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Partner with us to drive strategic initiatives, engaging stakeholders and shaping recommendations for successful US commercial enterprise strategy execution while leading complex projects...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Drive strategic initiatives within US Business Strategy, managing complex projects and translating senior leadership agendas into actionable insights. Collaborate across functions to synthesize market...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Join a dynamic team to lead strategic engagements, align stakeholders, and drive US commercial enterprise strategy through analysis, recommendations, and executive-level communication. Shape business...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $190K *

Manage security operations for a pharmaceutical manufacturing facility, ensuring safety and compliance. Oversee personnel, systems, and emergency response while collaborating across functions to enhan...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$195K - $245K *

Champion the future of medical therapies by leading clinical trial strategies and data-driven insights. Your expertise in trial design and scientific leadership will shape innovative clinical programs...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $150K *

Transform client success and elevate service delivery for Oracle Cloud clients by building strategic relationships, driving measurable outcomes, and enhancing value across your portfolio while collabo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$152K - $200K *

Manage a diverse client portfolio, driving success and growth while ensuring top-tier service delivery and relationship management. Collaborate with teams to maximize client values, acting as a truste...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Transform your career by driving enterprise sales for innovative investment solutions. Collaborate with marketing and product teams to expand our market presence, engage with key clients, and achieve...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$99K - $149K *

Join our team to enhance customer education offerings by driving product strategy, improving user engagement, and collaborating cross-functionally to deliver impactful learning experiences that foster...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$99K - $149K *

Join a dynamic team as you curate and enhance customer education experiences, driving engagement and product adoption through strategic initiatives across multiple departments to maximize customer suc...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$100K - $230K *

Transform your career with a strategic leader role, driving complex, multi-track program delivery in a technology-forward, compliance-heavy environment. Elevate team performance and manage dependencie...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Drive program delivery within a complex, multi-disciplinary environment. Lead and evolve a cross-functional program management team while navigating compliance challenges and delivering against strate...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Elevate your career by leading complex multi-disciplinary programs while ensuring compliance and driving strategic orchestration. Foster team development, oversee financials, and adapt Agile practices...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Lead and optimize project delivery across diverse brands, ensuring operational excellence and growth in a complex, matrixed environment. Cultivate talent while building strong client relationships and...

4 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Elevate operational efficiency by leading project management across a diverse portfolio, ensuring top-notch delivery and client satisfaction while fostering talent development and strategic transforma...

4 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Champion operational excellence by leading project management across diverse brand portfolios, fostering client relationships, and driving growth through effective delivery and resource management wit...

4 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Pioneer a transformative delivery strategy managing diverse client needs. Oversee operations and execution across multiple brands to ensure high-quality outcomes. Build collaborative teams, enhance cl...

4 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$80K - $95K *

Elevate client satisfaction as you drive adoption and manage relationships in audiovisual solutions. Ensure delivery compliance, proactive support, and identify growth opportunities for clients to max...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Transform your career by leading comprehensive marketing strategies and physician relationship development to drive brand awareness, patient acquisition, and revenue growth in a regulated healthcare s...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$232K - $348K *

Empower the future of AI by leading the vision and strategy for our Universal Context Engine. You will bridge structured and unstructured data to create an innovative knowledge graph, ensuring the suc...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $104K *

Empower student success by leading initiatives in retention, advising, and career services. Drive data-informed strategies and collaborate with campus departments to enhance student engagement and ach...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.