Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Functional Consultant – HCM & Security - Workday Success Plans
$117K - $175K *
Empower organizations to enhance their HR technology by delivering effective consulting services and support. Join a team dedicated to maximizing customer satisfaction and driving innovative HR soluti...
1 week ago
Account Director, Strategic Accounts
$110K - $130K *
Help us deepen relationships within State Departments of Transportation by leveraging cutting-edge technology to drive business value and safety enhancements. Collaborate with a dynamic team to create...
2 weeks ago
Sr Business Development Director
$140K - $175K *
Accelerate progress at a dynamic sales role focused on creating strategic relationships and driving revenue growth within diverse markets while engaging with top clients across multiple service offeri...
1 week ago
Lead, Customer Experience Research
$119K - $186K *
Help us elevate customer experiences by leading complex research initiatives that inform strategic decisions. You'll drive insights using qualitative and quantitative methods while mentoring a team in...
Yesterday
Director, MSP Offer Development and Service Creation
$238K - $297K *
Drive innovative managed services by leading a global team, engaging partners, and developing MSP-ready offers that transform product capabilities into valuable service solutions...
1 week ago
Strategic Client Success Manager - Time, Legal
$110K - $130K *
Transform client relationships into strategic partnerships, driving adoption and success across a portfolio of enterprise accounts within the legal industry. Leverage your deep product knowledge to de...
2 weeks ago
Strategic Account Director - Commercial
$180K - $200K *
Advance client partnerships as you manage and expand a portfolio of Fortune 500 accounts. Drive contract renewals, deepen relationships, and leverage consulting skills to align services with client go...
2 days ago
Customer Experience Manager, US
$144K - $216K *
Join a team that's dedicated to enhancing customer experience by leading operational excellence in support services. Drive team performance, implement improvements, and foster collaboration to deliver...
5 days ago
$120K - $145K *
Transform customer outcomes as you lead the Customer Success vision, ensuring retention and growth through strategic oversight and hands-on execution within a dynamic, cross-functional environment...
Reposted 2 weeks ago
$150K - $180K *
Lead the charge in enhancing customer relationships by managing a high-performing Account Management team. Drive growth, refine post-sales strategies, and collaborate cross-functionally to deliver out...
3 weeks ago
$130K - $160K *
Transform account management by leading a high-performing team that drives customer expansion, enhances account health, and collaborates cross-functionally for a top-tier experience in a fast-paced en...
3 weeks ago
Sales Director - Life Sciences
$150K - $180K *
Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...
Reposted 1 week ago
Enterprise Customer Success Manager - East (Bilingual: English/Spanish)
$132K - $165K *
Empower our high-value enterprise accounts through strategic relationship management, analytics expertise, and tailored success plans. Drive customer engagement and growth while acting as the key liai...
2 weeks ago
$180K - $235K *
Accelerate your career by leading major gift initiatives across multiple healthcare foundations. Manage a high-performing fundraising team, set strategic goals, and ensure impactful donor engagement w...
Reposted today
$180K - $235K *
Transform the future of frontline fundraising by leading a high-performing major gift team, implementing metrics-driven strategies, and enhancing donor experience across the enterprise, while supporti...
Reposted today
$110K - $130K *
Transform client service excellence by leading high-performing teams, ensuring seamless operations and strong retention across a diverse client portfolio. Drive strategy and enhance processes to suppo...
4 weeks ago
$110K - $130K *
Transform client experiences by leading high-performance service teams to ensure operational excellence, client satisfaction, and retention in a fast-paced portfolio management environment. Drive stra...
4 weeks ago
$180K - $220K *
Drive strategic commercial leadership to enhance growth, foster customer relationships, and optimize organizational performance, ensuring alignment across diverse functions and developing high-value c...
1 week ago
SMB Account Director, Sales Solutions
$106K - $152K *
Accelerate progress at our Sales Solutions team by driving client engagement and revenue growth. You'll cultivate relationships and strategize for success while advocating for clients within the evolv...
3 weeks ago
Director of Professional Services
$125K - $150K *
Elevate the Professional Services division by leading a national team to optimize delivery across multiple practices. Drive P&L accountability, resource management, and client engagement, ensuring hig...
1 week ago
Director, Digital Workplace and End User Services
$150K - $170K *
Transform the employee technology experience by leading a modern Digital Workplace team focused on proactive, AI-driven service solutions that enhance user satisfaction and operational efficiency...
4 weeks ago
Director of Client Services -Sales - Branded Promotional Merchandise
$191K - $222K *
Lead a dynamic team to drive strategic growth and deliver exceptional client solutions in enterprise accounts, fostering partnerships and championing operational excellence while mentoring and guiding...
2 weeks ago
$150K - $180K *
Shape the future of global sales by driving OPTIMA's commercial growth strategy. Lead cross-functional teams to identify opportunities, maximize revenue, and enhance market share through innovative ch...
3 weeks ago
$85K - $95K *
Unlock your potential by enhancing student success through strategic leadership in retention, graduation, and career placement. Collaborate across departments to ensure a supportive environment for st...
1 week ago
Senior Director, Membership & Market Development
$150K - $180K *
Lead the charge in expanding and retaining Enterprise Memberships while managing relationships with C-suite executives to drive growth and renewals. Collaborate with cross-functional teams to ensure m...
2 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.