Explore Director of Customer Success opportunities on Ladders, a career site featuring vetted professional jobs that pay $100,000 or more. Directors of Customer Success help organizations build lasting customer relationships, drive product adoption, and deliver measurable value throughout the customer journey.
In this senior leadership role, you may oversee customer success teams and programs, shape onboarding and adoption strategies, and partner with sales, product, and support leaders. Common priorities include improving retention and renewals, reducing churn, strengthening customer satisfaction, and identifying opportunities to grow existing accounts.
Employers often seek experience leading customer-facing teams, building scalable processes, and using customer data to guide decisions. Communication, coaching, strategic planning, and cross-functional collaboration are valuable, along with familiarity with customer relationship management and customer success platforms. Requirements vary by company, industry, and role.
Browse Director of Customer Success jobs paying $100,000 or more and compare opportunities by company, industry, location, and responsibilities. Use Ladders to discover senior roles that match your leadership experience and career goals.
Sr Account Director, Enterprise - Intake & Orchesration
$150K - $170K *
Drive enterprise growth by transforming intake and orchestration processes. Collaborate with C-level executives to identify opportunities, lead complex sales cycles, and build trusted relationships th...
1 week ago
$130K - $150K *
Accelerate strategic partner growth through visionary sales leadership, driving revenue and pipeline expansion while cultivating dynamic relationships and actionable growth strategies. Own the partner...
Reposted 1 week ago
Director - Client Growth Partner (Retail & CPG)
$250K - $360K *
Elevate your career by driving strategic account growth and fostering executive relationships. Leverage your expertise in AI and cloud solutions to deliver measurable value and expand client partnersh...
2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$250K - $360K *
Unlock strategic account growth by engaging senior stakeholders and driving AI transformation. Collaborate with internal teams to expand client partnerships and deliver measurable business value while...
2 weeks ago
Senior Customer Success Manager
$110K - $130K *
Shape the future of customer success by driving platform adoption and retention. Build strategic relationships, ensure customer satisfaction, and identify growth opportunities to help clients achieve...
2 weeks ago
Director - Rev Cycle & Managed Care Analytics
$110K - $125K *
Drive impactful revenue cycle analytics by leading operational insights, identifying risks and opportunities, and collaborating with cross-functional teams to enhance financial performance and strateg...
2 days ago
Director, Business Intelligence
$150K - $200K *
Architect a global BI strategy to transform enterprise data into trusted reporting solutions. Lead cross-functional teams, establish standards, and drive innovation in analytics to enhance decision-ma...
1 week ago
Senior Customer Success Manager
$120K - $135K *
Unlock client potential by enhancing workflows and driving product usage. Collaborate with account managers to develop tailored strategies and ensure top-tier customer experience while managing projec...
Reposted 3 weeks ago
$100K - $120K *
Shape the future of healthcare by leading a network of treatment centers, driving operational excellence, and fostering high-performing teams to enhance patient care and community engagement across di...
2 weeks ago
$150K - $180K *
Elevate the customer experience by owning the entire post-sale journey in North America. Lead a dynamic team to design and implement AI-driven strategies that enhance customer success, retention, and...
1 week ago
Director, Strategic Accounts & Segments
$224K - $336K *
Transform the future of Digital Power by leading strategic accounts and driving growth in a dynamic commercial organization. Collaborate across teams to enhance market strategies and ensure success in...
Yesterday
Director, Strategic Accounts & Segments
$224K - $336K *
Engage in a pivotal leadership role driving growth in strategic accounts. Shape market strategies, manage a diverse team, and lead the transition to Digital Energy while ensuring accountability and fo...
Yesterday
Director, Strategic Accounts & Segments
$224K - $336K *
Shape the future of Digital Power by leading strategic accounts and driving growth. Collaborate with a dynamic team to enhance market strategies, engage with key customers, and navigate organizational...
Yesterday
Director, Strategic Accounts & Segments
$224K - $336K *
Lead strategic growth in Digital Power accounts by driving sales strategies, managing a diverse team, and engaging with key stakeholders to enhance market presence and operational efficiency across mu...
Yesterday
Sr Customer Success Manager, LATAM
$100K - $125K *
Lead the charge in managing strategic relationships with government and military aviation customers, driving retention and growth across Latin America and South America while ensuring operational inte...
2 weeks ago
Director of Revenue Operations
$190K - $210K *
Unlock potential by leading revenue operations to optimize go-to-market strategies, drive annual planning, and enhance performance metrics. Collaborate with executives to align sales efforts and lever...
3 weeks ago
$85K - $110K *
Unlock potential by fostering strong partnerships and driving revenue growth through strategic guidance and data-driven insights. Be the trusted advisor for partners, enhancing their service capabilit...
2 weeks ago
$85K - $110K *
Engage with partners to build lasting relationships and drive revenue growth. Act as a trusted advisor, providing strategic guidance and actionable insights to enhance service performance and expand o...
2 weeks ago
$120K - $150K *
Shape the future of brand strategy by leading integrated initiatives, translating insights into actionable plans, and collaborating with cross-functional teams to deliver impactful solutions across as...
2 weeks ago
Director, Strategic Accounts & Segments
$224K - $336K *
Join a dynamic team to lead strategic accounts in Digital Power, driving growth and innovation. Shape market strategies, manage a diverse sales organization, and engage with key stakeholders to enhanc...
Yesterday
Product Manager, Study Lifecycle
$120K - $145K *
Lead the charge in transforming scientific workflows by managing innovative products that enhance experimental planning and analysis, ensuring seamless integration for scientists and partners in the b...
1 week ago
$110K - $196K *
Shape the future of K-12 education by leading product marketing strategies that drive growth and adoption. Collaborate cross-functionally to deliver compelling messaging and go-to-market initiatives t...
Today
$67K - $101K *
Lead the charge in overseeing patient care operations, ensuring compliance with regulations, enhancing agency profitability, and motivating staff to deliver high-quality home health services while coo...
2 weeks ago
Director, Data Engineering & Analytics
$178K - $294K *
Join a team that's redefining data engineering and analytics. Lead strategy, architecture, and execution of scalable data solutions while mentoring professionals and driving business outcomes through...
Reposted 1 week ago
Vice President, Commercialization & Growth
$180K - $220K *
Elevate growth and commercialization strategies by leading an integrated commercial organization. Drive market insights, portfolio alignment, and customer experience to enhance sustainable growth and...
5 days ago
What does a Director of Customer Success do?
A Director of Customer Success leads strategies and teams that help customers adopt a company’s products or services, achieve value, and continue their relationships with the business. Responsibilities may include onboarding, retention, renewals, customer engagement, and team development.
What qualifications are common for Director of Customer Success jobs?
Many employers look for a track record in customer success or related customer-facing leadership, people management experience, strong communication skills, and the ability to use data to improve customer outcomes. Specific education and experience requirements differ by employer.
How much do Director of Customer Success jobs pay?
Compensation varies by employer, industry, location, and scope of responsibility. Ladders features vetted professional jobs that pay $100,000 or more, including qualifying Director of Customer Success opportunities.
Where can I find Director of Customer Success jobs paying $100K or more?
Browse Director of Customer Success listings on Ladders to explore vetted professional opportunities paying $100,000 or more and find roles aligned with your experience and career goals.