Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$187K - $230K *

Transform the data and AI landscape by leading cross-functional teams to build and maintain vital infrastructure. Drive strategic alignment, ensure operational efficiency, and empower company-wide AI...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Take ownership of post-market engineering support for robotic systems, enhancing service operations and product lifecycle management. Lead cross-functional teams to improve system reliability and driv...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$150K - $167K *

Join a team that's redefining product management by owning strategy and execution for key consumer platform features. Collaborate closely with Engineering and UX to enhance user engagement and drive m...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $150K *

Analyze and optimize sales strategies to drive revenue growth, enhance forecasting accuracy, and improve account management effectiveness. Collaborate with cross-functional teams to elevate performanc...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $90K *

Empower communities by managing a portfolio of 80 customers to drive software adoption, proactively address risks, and ensure long-term success through strategic relationship building and data-driven...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$180K - $215K *

Join a dynamic team to develop and manage global commercial data pipelines, ensuring integrity and insightful analysis. Collaborate cross-functionally to transform data into actionable business intell...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Champion transformative project initiatives while leading a high-performing team. Drive strategic resource alignment, enhance client experience, and ensure timely deliverables in biotechnology project...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Join a dynamic team to drive market analysis and strategic initiatives in healthcare. Leverage your expertise in business development to enhance brand presence, facilitate partnerships, and optimize o...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Build lasting relationships with customers by successfully managing renewal processes, driving strategies for growth, and overseeing negotiations to secure revenue. Collaborate with teams to enhance c...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $220K *

Champion the development and leadership of data operations, driving operational excellence and automation in private markets, while building a high-performing team to deliver institutional-grade data...

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Transform client relationships through strategic account management and operational excellence. Drive project success in a dynamic environment, ensuring timely delivery and adherence to quality standa...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Support client relationships by managing projects, enhancing communication, and implementing service tools. Drive strategic initiatives while promoting solutions in a fast-paced environment to ensure...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Join a team that empowers strong client relationships by managing account strategies and enhancing service delivery in a fast-paced environment, leveraging technical expertise and effective communicat...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive member success by coordinating onboarding and ongoing engagement, ensuring a seamless experience. Leverage exceptional project management and relationship-building skills to facilitate successfu...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$88K - $110K *

Champion customer retention and growth by innovating strategies and leveraging data. Collaborate on scalable programs, manage high-volume engagement, and advocate for customer needs to drive exception...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $124K *

Engage with customers to ensure they achieve successful outcomes using our financial services. You will leverage technology to develop strategies for retention and growth, ensuring seamless interactio...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$142K - $195K *

Reimagine user operations by streamlining activation processes, enhancing workflows, and collaborating across teams to ensure optimal product access and satisfaction for users in a dynamic, growth-foc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Unlock data-driven strategies and insights to elevate retail campaigns. Lead a talented analytics team, manage client relationships, and drive innovation in measurement, enabling transformative result...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

1 month ago

  •   Less than 5 years exp.  •   Media

$89K - $167K *

Lead care management initiatives, enhancing staff efficiency and patient outcomes through strategic oversight, technology integration, and collaboration with interdisciplinary teams to ensure complian...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $220K *

Lead a dynamic sales team to optimize renewals and drive expansion through strategic initiatives, risk management, and insightful forecasting, while fostering individual growth and ensuring customer s...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Drive strategic growth and optimize our travel commerce platform by collaborating with partners and leveraging data insights, ensuring alignment across business goals while supporting senior executive...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Deliver impactful growth strategies and executive insights by leading high-level partnerships that optimize travel solutions for global clients and drive measurable business success using data-driven...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Champion the success of global partners by driving growth through strategic consulting and platform optimization, ensuring that they harness the full potential of advanced travel commerce solutions...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$72K - $128K *

Accelerate progress at driving customer outcomes by managing post-sale relationships. Partner strategically with stakeholders in the AEC industry to ensure effective use of solutions and maximize long...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.