Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$140K - $170K *

Lead the charge in pioneering marketing analytics by managing client engagements, guiding a skilled team, and driving growth through strategic insights and innovative methodologies in data science...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$140K - $170K *

Innovate solutions at the intersection of data science and marketing. Lead client engagements, inspire a team of analysts, and drive strategic business growth with advanced analytics, machine learning...

Today

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Lead the charge in transforming critical infrastructure operations through innovative technology solutions and strategic initiatives. Oversee program execution, stakeholder alignment, and governance...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$95K - $115K *

Empower regional teams to enhance service growth and management; oversee intake and recruitment, ensuring compliance and coaching for optimal outcomes aligned with business objectives and state expect...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$245K - $300K *

Lead the transformation of customer engagement in a regulated healthcare sector, enhancing operational efficiency and service excellence while fostering a high-performing team. Drive strategic initiat...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $190K *

Unlock operational excellence in clinical trials! Lead cross-functional teams and manage CROs to ensure high-quality execution and compliance, driving efficiency and fostering collaboration throughout...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$190K - $230K *

Pioneer strategic data governance initiatives, building ownership models and partnerships that enhance data integrity and compliance across the organization. Lead a dynamic team to champion innovative...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Engage in strategic recruiting for Urgent Care providers, leading efforts to attract, assess, and secure top talent across New England. Develop and maintain pipelines, collaborate with stakeholders, a...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Elevate client relationships as a Senior Client Success Manager, enhancing strategic account performance and driving revenue growth through expert campaign management and insights across digital adver...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$210K - $250K *

Lead the charge in building a high-performing People function that promotes inclusivity, drives employee engagement, and supports cultural transformation as the company scales from $50M to $100M in re...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Drive business growth by fostering client relationships and expanding market presence through targeted sales initiatives, proposal development, and strategic collaboration with marketing and internal...

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Drive successful partner engagements from pursuit through pilot to launch, overseeing joint governance, cross-functional collaboration, and ensuring commercial commitments are met effectively and effi...

Reposted today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Transform product management by leading a talented team, driving AI adoption, and aligning strategies to deliver customer-focused outcomes while nurturing a culture of accountability and continuous im...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $385K *

Pioneer the transformation of sales enablement globally, leading the development and execution of comprehensive training to enhance productivity and ensure fluency in cutting-edge AI-driven product ca...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $385K *

Drive your career with a leadership role that enhances global sales enablement through innovative training programs, ensuring the team excels in AI-driven product offerings and ongoing professional de...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$250K - $385K *

Transform the sales landscape by leading a dynamic enablement team focused on training, certification, and performance enhancement for global sales. Drive AI integration while fostering a culture of c...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $385K *

Lead the charge in developing and enhancing sales enablement programs globally, ensuring effective onboarding and continuous training for the sales team to drive performance and adapt to an evolving A...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$250K - $385K *

Elevate sales effectiveness by leading training and enablement for a global sales team. Drive strategy, enhance onboarding, and integrate AI innovations, ensuring the team excels in delivering results...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$155K - $185K *

Drive client relationships and strategic initiatives in a dynamic environment, leading a team to deliver innovative, data-driven solutions that align with client goals across multiple channels. Foster...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$167K - $268K *

Join a team that's transforming strategic delivery excellence. Drive the design and execution of enterprise-level initiatives while developing the next generation of delivery leaders. Your impact shap...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$115K - $120K *

Transform enterprise client relationships by driving value through strategic alignment of technology solutions, operational efficiency, and deep engagement with C-suite stakeholders, ensuring growth a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$98K - $172K *

Engage deeply with strategic customers to enhance product value, ensuring seamless on-boarding and continuous relationship management while driving project execution and value realization across multi...

Today

  •   Less than 5 years exp.  •   Healthcare

$98K - $172K *

Drive customer success by managing engagements, fostering relationships, and enhancing value across product portfolios. Work closely with strategic accounts to ensure satisfaction and performance whil...

Today

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.