Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$86K - $129K *

Optimize client relationships by providing strategic account management and advanced customer service solutions, ensuring seamless operations for large accounts and exceeding client expectations throu...

Today

  •   Less than 5 years exp.  •   Business Services

$125K - $175K *

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in developing and scaling Community Health Worker programs, transforming care delivery through strategic vision and operational excellence, while fostering relationships across stakeho...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$196K - $249K *

Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $190K *

Engage and execute the enterprise narrative, ensuring consistent messaging and cross-functional collaboration while driving executive positioning and market insights into actionable strategies for the...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Partner with us to enhance client relations and operational excellence. Lead on-site teams while ensuring service delivery, compliance, and team development to meet high client expectations and drive...

Today

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Transform client service operations by leading teams to deliver exceptional service, ensuring operational excellence and compliance while fostering strong client and vendor relationships. Drive contin...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $80K *

Transform client relationships and enhance service delivery by managing multiple projects and teams. Drive operational excellence while ensuring adherence to policies and exceptional customer satisfac...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Drive operational excellence and continuous improvement across multiple healthcare teams, mentoring staff and ensuring efficient care delivery in a dynamic environment. Collaborate strategically to en...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's committed to driving operational excellence and continuous improvement across diverse healthcare teams, ensuring quality service delivery while mentoring and developing top talent a...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $118K *

Help us drive the success of our healthcare programs across Louisiana by leading a dedicated team and building strategic relationships with stakeholders to ensure maximum adoption and positive outcome...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $118K *

Advance customer success initiatives across Louisiana by leading a dynamic team and driving adoption of software solutions. Build relationships with stakeholders, ensuring alignment with healthcare go...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Transform healthcare operations by leading FQHC clinic initiatives, ensuring compliance, optimizing performance, and enhancing patient experience, while fostering team development and collaboration ac...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$293K - $335K *

Help us lead and develop a team of Sales Engineers to drive technical excellence, support complex sales cycles, and enhance customer engagement, all while building a scalable enterprise-focused organi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $135K *

Lead the charge in driving strategic client partnerships and innovative solutions. Cultivate relationships, manage cross-functional teams, and execute impactful initiatives to deliver measurable busin...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$115K - $135K *

Join as a strategic leader facilitating strong client relationships, driving impactful initiatives, and collaborating with cross-functional teams to deliver innovative creative solutions while alignin...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$158K - $232K *

Shape the future of technical program management by driving innovative solutions and processes to maximize efficiency within cross-functional teams, ensuring the successful execution of complex progra...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$158K - $232K *

Lead cross-functional technical programs to enhance efficiency, motivate teams, and deliver customer-focused solutions, while managing complex schedules and dependencies to ensure successful product l...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$180K - $271K *

Grow talent acquisition by developing strategic recruitment initiatives that align with business objectives, ensuring a robust and efficient sourcing process while fostering a strong employer brand in...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Drive AI-native growth by establishing strategic relationships with healthcare executives, diagnosing workflow challenges, and implementing innovative solutions to improve clinical outcomes and ensure...

Today

  •   Less than 5 years exp.  •   Healthcare

$185K - $200K *

Join a team that's dedicated to innovating commercial solutions that enhance patient engagement. Leverage market insights and collaboration to create impactful products that serve both patients and ph...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $200K *

Lead innovative solutions for commercial partners, engaging patients and caregivers, while driving product development from conception to market, ensuring scalable and impactful solutions in a fast-pa...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $110K *

Join a collaborative team to build trusted advisor relationships, analyze client needs, and drive revenue growth by delivering innovative solutions that align with business initiatives and ensure seam...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$125K - $170K *

Optimize onboarding processes for large health-tech clients, ensuring successful migrations of dental practices by strategizing, training, and coordinating with teams, driving efficiency and accountab...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead engagement strategy initiatives by driving innovation and execution excellence across teams. Collaborate with clients, leveraging data insights and digital tools to enhance the omnichannel experi...

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.