Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$90K - $120K *

Advance your career by collaborating with teams to develop data-driven strategies. Lead analytics initiatives that enhance operational performance while utilizing cutting-edge technologies. Drive impa...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Inspire data-driven strategies by leading an analytics team to enhance performance and operational success. Collaborate cross-functionally, leveraging AI tools to execute projects, identify key driver...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive exceptional client experience by leading benefit implementations. Leverage your problem-solving skills to navigate and enhance client relationships, ensuring smooth transitions for ongoing partn...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$368K - $500K+*

Pioneer innovative sales strategies while leading a high-performing team to drive revenue growth across enterprise accounts in a dynamic and competitive landscape, fostering strong partnerships and ac...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Contribute to seamless client implementations by managing relationships, driving project success, and ensuring client satisfaction through effective communication and problem-solving in a dynamic heal...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $125K *

Unlock potential by leading Salesforce initiatives for sales operations, ensuring data integrity and generating insightful reports. Collaborate across teams to enhance performance metrics and drive ef...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$189K - $246K *

Grow global compensation initiatives, ensuring competitive practices that align with corporate objectives. Collaborate across teams to enhance job evaluations, salary structures, and total rewards pro...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$189K - $246K *

Lead the charge in shaping competitive global compensation strategies while ensuring compliance and equity. Collaborate with HR and business leaders to enhance talent engagement through impactful comp...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$180K - $250K *

Elevate revenue growth by leading demand generation strategies, optimizing budgets, and driving measurable results through AI-driven marketing. Collaborate with cross-functional teams to deliver innov...

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $250K *

Champion the future of demand generation by leading a multi-million-dollar strategy that transforms AI-driven marketing into measurable revenue outcomes while fostering a high-performing team in a ful...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$258K - $348K *

Lead the charge in transforming business systems strategy and operational efficiency, managing a diverse team across GTM, Financial Systems, Integration Engineering, and ITGC while integrating AI to e...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $299K *

Transform CRM operations by designing scalable solutions, integrating AI workflows, and driving consistent delivery across multiple markets. Lead cross-functional teams to turn strategic vision into r...

1 month ago

  •   11 - 15 years exp.  •   Business Services

$240K - $265K *

Join a team that's redefining product management in fintech. You'll lead the charge in developing innovative solutions, mentor a high-performing team, and drive critical strategies that impact busines...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $299K *

Drive the design and scaling of CRM solutions, ensuring quality and consistency in delivery. Collaborate across teams to translate strategy into actionable frameworks, empowering client engagement and...

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$180K - $299K *

Lead the charge in transforming CRM strategy into scalable solutions and streamlined operations, integrating innovative technology and fostering cross-functional collaboration to deliver impactful, co...

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Transform customer narratives and drive market presence through strategic content creation and demand generation initiatives. Grow your career with an innovative team focused on redefining the patient...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$258K - $348K *

Transform business systems by leading a talented team to streamline processes and integrate AI. Collaborate cross-functionally to drive effective strategies that enhance operational efficiency and sup...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$220K - $400K *

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Shape growth and retention strategies in the Assessments domain, guiding product direction and team development. Engage stakeholders, leverage market insights, and drive business results through innov...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Take ownership of complex life sciences engagements, driving success from initial scoping through delivery. Collaborate with cross-functional teams to ensure alignment with customer goals, building lo...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$227K - $248K *

Lead the charge in driving transformative financial strategies and operational excellence across organizational functions. Collaborate with executive leadership to elevate decision-making and foster a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$100K - $130K *

Transform operations by building a robust quality framework for Enhanced Care Management, overseeing compliance, and driving educational initiatives to ensure operational excellence across multiple he...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $170K *

Lead strategic financial planning initiatives, collaborating with executives to optimize organizational goals through effective business planning and performance analysis, ensuring accountability and...

Vancouver, BCIn-Person

Reposted 2 days ago

  •   11 - 15 years exp.  •   Healthcare

$70K - $95K *

Champion client success by managing relationships, driving satisfaction, and fostering growth through proactive support and collaboration with cross-functional teams. Deliver impactful insights while...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.