Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$120K - $150K *

Collaborate to oversee the end-to-end project delivery lifecycle, managing resources, tracking budgets, and ensuring quality outputs while optimizing processes and driving client satisfaction through...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$150K - $190K *

Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $190K *

Shape the future of mental health services as you lead a dynamic team delivering care to children and adolescents. Drive operational excellence, enhance patient access, and mentor clinicians while mai...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $243K *

Transform patient outcomes by leading a regional team focused on rare syndromes. Drive strategic initiatives and foster cross-functional partnerships to expand access and achieve business objectives i...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$146K - $162K *

Shape the growth and onboarding strategy, leading a high-impact team to enhance customer experience and drive operational excellence throughout the early customer journey...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$146K - $162K *

Champion customer experiences by leading growth and onboarding strategies. Drive performance through data and operational excellence while managing a high-impact team to optimize early customer journe...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$156K - $195K *

Lead the development and execution of innovative Market Access solutions, transforming complex healthcare dynamics into actionable intelligence, while collaborating with cross-functional teams to driv...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $105K *

Join a dynamic team focused on enhancing customer relationships and achieving order value targets, while driving program adoption and implementation to save lives through innovative solutions in healt...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Reimagine customer success by fostering meaningful relationships and driving RQI Portfolio adoption. Utilize a consultative approach to achieve financial goals while ensuring clients maximize their en...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$138K - $175K *

Bring your expertise to lead creative strategies, integrated campaigns, and AI-driven solutions, elevating brand potential while guiding a talented team to deliver exceptional results and cultural rel...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$100K - $105K *

Build meaningful relationships with customers by adopting the RQI Portfolio, driving implementations, and achieving revenue goals through consultative account management practices and strategic engage...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Join us to effectively manage customer accounts, drive RQI Portfolio adoption, and build meaningful relationships. Focus on achieving financial and program goals while promoting life-saving educationa...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Drive total rewards strategy by leading compensation, benefits, payroll, and HRIS across North America. Collaborate with executive leadership to ensure competitive, compliant programs aligning with bu...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$163K - $277K *

Champion client relationships by leading technology consulting accounts, driving growth strategies, and mentoring high-performing teams to achieve revenue targets and strengthen executive partnerships...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Transform projects into success stories by leading cross-functional teams and driving delivery of complex technology initiatives from inception to execution, while ensuring alignment with strategic go...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$168K - $250K *

Join a team that drives customer success by leveraging strategic guidance to empower enterprise clients through their Gong transformation journeys, aligning solutions with their long-term revenue goal...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$168K - $250K *

Engage with senior executives to drive transformation journeys for enterprise clients, ensuring their long-term success with strategic guidance. Collaborate cross-functionally to align Gong's solution...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$168K - $250K *

Lead the charge in transforming customer relationships by providing strategic guidance and implementing revenue solutions that drive measurable business outcomes for enterprise clients through consult...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Shape the future of product marketing by owning messaging and positioning for key healthcare solutions. Collaborate with Product and Sales to drive strategy, enablement, and market success, while esta...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$135K - $216K *

Transform business operations by leading strategic growth initiatives and analyses to enhance revenue performance and commercial outcomes across multiple product pillars within a dynamic organization...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$168K - $250K *

Join a team that’s dedicated to transforming enterprise revenue operations through strategic guidance and deep relationships with senior leaders, ensuring long-term business success and optimizing cus...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$168K - $250K *

Unlock transformation for enterprise clients by providing strategic guidance, fostering relationships, and driving sustainable revenue growth through collaborative, consultative engagements...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Transform patient data operations by leading initiatives that optimize data quality and usability, driving strategic frameworks and insights to enhance drug development and patient outcomes across a g...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Join us to lead People Operations and build scalable programs that enhance employee experience from onboarding to development. Partner with leaders to address people-related challenges and drive strat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Join us to lead People Operations, driving employee engagement and strategic growth. You'll manage processes from onboarding to performance management while ensuring compliance and improving HR system...

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.