Explore Director of Customer Success opportunities on Ladders, a career site featuring vetted professional jobs that pay $100,000 or more. Directors of Customer Success help organizations build lasting customer relationships, drive product adoption, and deliver measurable value throughout the customer journey.
In this senior leadership role, you may oversee customer success teams and programs, shape onboarding and adoption strategies, and partner with sales, product, and support leaders. Common priorities include improving retention and renewals, reducing churn, strengthening customer satisfaction, and identifying opportunities to grow existing accounts.
Employers often seek experience leading customer-facing teams, building scalable processes, and using customer data to guide decisions. Communication, coaching, strategic planning, and cross-functional collaboration are valuable, along with familiarity with customer relationship management and customer success platforms. Requirements vary by company, industry, and role.
Browse Director of Customer Success jobs paying $100,000 or more and compare opportunities by company, industry, location, and responsibilities. Use Ladders to discover senior roles that match your leadership experience and career goals.
Director of Integrated Marketing
$115K - $130K *
Drive integrated marketing strategies that elevate cinema as a premium platform, collaborating across teams to create innovative, revenue-generating solutions and compelling narratives that resonate w...
2 weeks ago
Senior Manager, Customer Strategy & Operations (East Coast)
$164K - $226K *
Unlock operational excellence by driving cross-functional initiatives that optimize customer strategy and enhance business intelligence. Collaborate with leaders to streamline decision-making and supp...
4 weeks ago
$185K - $308K *
Transform the delivery of high-impact capital projects in life sciences, overseeing engineering, design, and construction from inception to completion while ensuring compliance and quality in a collab...
Reposted 4 days ago
Customer Experience Customer Success Specialist I (Full Time) United States
$68K - $99K *
Advance customer security by guiding AI infrastructure onboarding, translating technical details into business outcomes, and championing client feedback to enhance service delivery and efficiency in a...
1 week ago
$110K - $130K *
Develop high-performing teams and drive operational excellence in a mobile diagnostics operation. This role offers extensive freedom and responsibility, preparing you for impactful leadership as a loc...
6 days ago
Client Service Director - Regional Services Growth & Development
$225K - $260K *
Elevate services growth by partnering with Sales leadership to define strategies, engage key accounts, and drive solution development. Leverage deep consulting expertise to influence decision-making a...
1 week ago
Client Service Director - Regional Services Growth & Development
$225K - $260K *
Unlock your potential by driving strategic growth initiatives in a dynamic consulting environment. Collaborate with sales leadership to enhance account engagement, influence solution design, and foste...
1 week ago
Customer Experience Manager, Home Lending
$104K - $145K *
Unlock exceptional customer experiences by leading a dynamic team focused on enhancing borrower interactions. Drive strategic initiatives to optimize performance and elevate service standards in home...
2 weeks ago
Large Enterprise Customer Base Regional Sales Director - Healthcare
$174K - $261K *
Champion growth by leading a dynamic sales team, driving new business, and managing complex sales cycles. Leverage your extensive experience to mentor and inspire while positioning innovative cloud so...
Reposted 1 week ago
Large Enterprise Customer Base Regional Sales Director - Healthcare
$174K - $261K *
Empower your career by leading a dynamic sales team to drive new business and complex sales cycles. Utilize your expertise in cloud solutions to mentor talent and position innovative offerings as the...
Reposted 1 week ago
$135K - $155K *
Unlock potential by driving revenue growth through new client acquisition and strategic partnerships. Collaborate across teams to position agency solutions, enhance client relations, and achieve excep...
4 weeks ago
$135K - $155K *
Advance your career by driving growth through strategic client acquisition and innovative solutions across various industries while enhancing agency capabilities and fostering key executive relationsh...
4 weeks ago
$135K - $155K *
Lead the charge in driving revenue growth by acquiring new clients, focusing on innovative agency solutions across various industries. Cultivate strategic relationships and enhance business developmen...
4 weeks ago
$135K - $155K *
Pioneer new client acquisition strategies, driving revenue growth through agency solutions. Collaborate and build executive relationships, showcasing innovative design and data services in a dynamic e...
4 weeks ago
$135K - $155K *
Drive revenue growth by acquiring new clients through strategic selling and industry-wide understanding. Foster executive relationships while overseeing the pitch process and enhancing business develo...
4 weeks ago
$135K - $155K *
Unlock potential by driving revenue growth through strategic client acquisition, leveraging a deep understanding of agency services across various industries, and enhancing collaboration with cross-fu...
4 weeks ago
$135K - $155K *
Drive revenue growth by acquiring new clients and selling innovative agency solutions across various industries. Leverage strategic insights and relationship-building skills to enhance bottom funnel p...
4 weeks ago
$135K - $155K *
Lead the charge in driving revenue growth by acquiring new clients through strategic selling of agency solutions, focusing on branding, media, eCommerce, and more while building lasting relationships...
4 weeks ago
$135K - $155K *
Shape the future of agency sales by driving growth through strategic client engagement and innovative solutions. Leverage your industry expertise to build executive relationships and enhance the custo...
4 weeks ago
Senior Strategy & Ops Lead, Post-Sale Product Adoption
$145K - $212K *
Drive new product adoption across post-sale processes by integrating strategies, analyzing data, and executing plans. Collaborate with cross-functional teams to ensure successful implementation and me...
1 week ago
$125K - $150K *
Advance business growth in the US DoD market through strategic partnerships, opportunity shaping, and long-range pipeline management while collaborating with leadership and shaping bids to align tech...
Reposted 3 weeks ago
Senior Director, Capacity Planning, Workforce Operations & Analytics
$232K - $290K *
Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...
Reposted 3 weeks ago
$152K - $219K *
Pioneer innovative deal strategies as a leader in the AMER Deal Desk, guiding complex SaaS transactions while developing a high-performing team. Collaborate cross-functionally to enhance quoting, cont...
5 days ago
$80K - $105K *
Champion operational excellence by leading engineering support teams to enhance customer experience, drive professional growth, and strengthen client relationships while ensuring high-quality service...
6 days ago
Sr. Product Enablement Manager
$160K - $170K *
Transform user experiences by creating impactful product education and training. Collaborate cross-functionally to enhance product adoption, streamline communication, and drive measurable user success...
4 days ago
What does a Director of Customer Success do?
A Director of Customer Success leads strategies and teams that help customers adopt a company’s products or services, achieve value, and continue their relationships with the business. Responsibilities may include onboarding, retention, renewals, customer engagement, and team development.
What qualifications are common for Director of Customer Success jobs?
Many employers look for a track record in customer success or related customer-facing leadership, people management experience, strong communication skills, and the ability to use data to improve customer outcomes. Specific education and experience requirements differ by employer.
How much do Director of Customer Success jobs pay?
Compensation varies by employer, industry, location, and scope of responsibility. Ladders features vetted professional jobs that pay $100,000 or more, including qualifying Director of Customer Success opportunities.
Where can I find Director of Customer Success jobs paying $100K or more?
Browse Director of Customer Success listings on Ladders to explore vetted professional opportunities paying $100,000 or more and find roles aligned with your experience and career goals.