Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$225K - $265K *

Drive the U.S. patient advocacy strategy for rare diseases, fostering partnerships with advocacy groups while leading initiatives to enhance disease awareness and support commercialization efforts acr...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Accelerate client success by managing a portfolio of accounts, driving adoption, and ensuring satisfaction through expert guidance on Salesforce and Litify solutions, enabling significant organization...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $160K *

Drive growth by selling impactful DMC services to clients within clinical trials. Leverage your sales expertise to collaborate with teams, enhance client relationships, and stay ahead of market trends...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$139K - $291K *

Elevate project delivery by overseeing global capital projects, ensuring regulatory compliance, effective stakeholder management, and alignment with strategic goals. Leverage 15+ years of experience t...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$122K - $228K *

Transform client relationships and drive growth by leading complex deal structures and strategic advisory in a collaborative, high-paced environment focused on emerging middle-market companies...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Collaborate with Executive Leadership to drive key operational initiatives and business strategies. This role offers dynamic exposure across functions, promoting impactful decision-making and growth o...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Transform post-sales operations by leading program design, boosting AI adoption, and enhancing customer experience. Collaborate across functions to drive strategic initiatives and ensure metrics-drive...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Drive the transformation of customer experience at the intersection of AI and operations. Collaborate with cross-functional leaders to launch strategic initiatives and enhance the efficiency of the CX...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Lead the charge in successful software deployments, ensuring client satisfaction and managing resources effectively while driving process improvements for optimal project delivery...

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Drive your career with high-impact execution in a rapidly evolving AI-native customer experience organization. Lead strategic initiatives and enhance program efficiency across multiple functions while...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Transform partner success by managing relationships, driving onboarding, and executing go-to-market plans. Collaborate with cross-functional teams to enhance partner engagement and optimize sales enab...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K *

Lead the charge in delivering exceptional client success and retention. Collaborate with teams to enhance customer relationships, optimize platform usage, and ensure clients achieve their strategic go...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $120K *

Take ownership of multiple beauty client accounts, driving growth through data-driven insights and strategic recommendations. Collaborate with teams globally to ensure integrated solutions and enhance...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Unlock potential by leading revenue operations to enhance the GTM engine. Drive AI integration, optimize sales processes, and partner cross-functionally to ensure data-driven decision-making and scala...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Empower growth through data-driven product management, spearheading initiatives to enhance user engagement and drive monetization across various B2B SaaS products using AI technology and cross-functio...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Lead operational excellence by enhancing client service processes, driving efficiency and accuracy across multiple teams, and implementing strategic initiatives to elevate client experience and satisf...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$197K - $281K *

Transform provider engagement through innovative marketing strategies that elevate the integration and adoption of cancer screening solutions, fostering cross-functional collaboration to enhance patie...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Transform publisher performance by leading a program management team to achieve excellence in operational practices and client outcomes. Drive results through data analysis, collaboration, and strateg...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Elevate your career by overseeing client operations and implementing strategic revenue cycle initiatives. Partner with C-suite stakeholders to ensure exceptional performance, drive improvements, and m...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Pioneer client success by overseeing revenue cycle operations, fostering impactful relationships, and driving performance initiatives. Lead strategic partnerships and ensure compliance, while effectiv...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$162K - $180K *

Join a senior leadership team to drive Commercial FP&A initiatives, focusing on deal excellence and margin expansion. Collaborate with GTM and corporate leaders to transform finance processes and supp...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $211K *

Join a team that's focused on customer success in the financial services sector. Shape customer relationships, drive engagement and maximize value from Red Hat's offerings. Your expertise will ensure...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Champion operational excellence by overseeing client relationships and revenue cycle strategies. Drive results through data insights and collaboration with stakeholders to achieve targeted financial o...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in crafting and executing impactful North America marketing campaigns while driving growth and alignment across teams in this strategic, results-oriented role...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $230K *

Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.