Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$165K - $225K *

Accelerate progress at a leading firm by driving enterprise-scale Workday HCM implementations in healthcare. Leverage your consulting expertise and leadership skills to manage diverse projects and fos...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $225K *

Elevate your career by managing enterprise-scale Workday HCM implementations in healthcare. Shape future workforce strategies while building trusted relationships with senior executives and leading tr...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $225K *

Shape the future of healthcare consulting by leading enterprise-scale Workday HCM implementations, managing diverse projects, and fostering robust client relationships in a collaborative environment...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $225K *

Empower healthcare organizations by leading enterprise-scale Workday HCM implementations. Collaborate with clients and teams to manage multiple projects, driving excellence and professional developmen...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Elevate customer engagement by leading a global team, shaping delivery methodologies, and anchoring flagship accounts while driving measurable outcomes for a high-stakes AI-focused environment...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$264K - $397K *

Lead strategic operations by connecting business technology goals to execution. Drive planning, governance, and resource management to ensure alignment and deliver impactful business outcomes across t...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$264K - $397K *

Drive strategic excellence by leading BT operations, connecting technology strategy to execution. Leverage financial acumen and stakeholder collaboration to enhance portfolio management, enable high-v...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $200K *

Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$250K - $400K *

Lead the development of people strategies and systems that enhance employee experience and performance, fostering a high-impact culture while supporting rapid organizational growth and operational exc...

Today

  •   Less than 5 years exp.  •   Business Services

$195K - $230K *

Lead and innovate in product management for Software as a Medical Device (SaMD). Drive strategy, launch successful products, and collaborate across disciplines in a dynamic environment focused on medi...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$64K - $108K *

Engage with healthcare organizations to maximize outcomes using athenahealth solutions, fostering relationships, driving product adoption, and ensuring customer success across a diverse portfolio thro...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$64K - $108K *

Drive customer success by maximizing the value of athenahealth solutions, enhancing satisfaction and product adoption across various healthcare accounts while fostering strong relationships and delive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Lead enhanced customer success by ensuring service delivery meets contracts and performance metrics while advocating for customer needs and coordinating operational activities for a seamless experienc...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$264K - $397K *

Lead a cohesive team driving BT strategy execution, ensuring alignment of operations, investment, and delivery to enhance business value through strategic planning and financial management processes...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$264K - $397K *

Engage in strategic operations by leading the alignment of Business Technology initiatives with enterprise objectives. Drive value through effective governance, financial management, and collaborative...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$101K - $168K *

Champion growth by managing a key portfolio of enterprise merchants, driving expansion initiatives and strengthening executive relationships while collaborating across teams to enhance operational exc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$123K - $273K *

Deliver exceptional guidance and support as a trusted advisor to enhance customer success, driving value through strategic partnerships and technical expertise in Salesforce's advanced solutions for H...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $273K *

Transform the customer experience by driving value in Salesforce solutions for HLS clients. As a strategic partner, cultivate relationships, resolve issues, and optimize platform use to enhance operat...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $298K *

Join a team that empowers enterprise customers to maximize their Salesforce investment through strategic partnerships and technical guidance, ensuring optimal platform utilization and operational exce...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $298K *

Optimize customer relationships by proactively managing engagement and risk, ensuring clients gain maximum value from Salesforce's Signature Success offerings through strong partnership and expert ins...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $298K *

Lead the charge in customer success as a trusted advisor, optimizing Salesforce solutions to drive business outcomes. Collaborate with executive leadership, manage critical incidents and ensure deep c...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $273K *

Unlock your potential as a strategic advisor in Customer Success, driving value and optimizing Salesforce solutions for HLS customers while ensuring strong stakeholder relationships and effective comm...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $298K *

Lead the transformation in customer success, partnering with clients to maximize their Salesforce investment while driving innovation and ensuring operational excellence through all phases of engageme...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$147K - $298K *

Transform customer experiences by acting as a strategic partner, driving deep relationships and ensuring optimal use of Salesforce tools to help clients maximize value from their investments while man...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$123K - $273K *

Drive customer success by fostering partnerships and ensuring optimum value is delivered from our solutions. Leverage technical expertise in a collaborative environment to enhance client relationships...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.