Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$230K - $285K *

Lead the charge in designing exceptional Partner Experiences with a focus on B2B interactions, guiding complex data insights into impactful user experiences and driving product strategy through collab...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $320K *

Lead the design vision for Partner Experience in B2B, translating data into actionable insights for HR executives. Collaborate across teams to shape high-impact, user-centered design solutions that dr...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $285K *

Advance the design vision for B2B Partner Experience, influencing HR leaders through data-rich interfaces. Collaborate with cross-functional teams to deliver impactful user experiences that drive insi...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Join a dynamic team to lead marketing and communications strategies, managing brand integrity and community engagement initiatives while enhancing organizational visibility and mission alignment acros...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Join a team that's redefining the Marketing Technology landscape. You'll lead multi-year strategies to enhance digital consumer experiences through innovative tech solutions, while collaborating with...

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$77K - $115K *

Transform customer relationships by developing strategic business plans to drive growth, achieve sales objectives, and leverage cross-functional collaboration. Provide exceptional leadership and commu...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$77K - $115K *

Champion customer relationships by driving account performance, crafting business plans, and enhancing collaboration with sales and marketing teams to achieve strategic growth and exceed targets withi...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Inspire strong customer relationships and drive engagement across strategic accounts. Oversee onboarding, monitor performance, and manage escalations to enhance the customer experience, ensuring align...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K *

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$125K - $145K *

Lead strategy and team development for paid social campaigns in healthcare. Collaborate across departments to enhance campaign performance and integrate social media into broader marketing strategies...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$199K - $274K *

Join a dynamic team as you lead omnichannel digital strategies for brand launches. You'll design impactful customer experiences using AI to enhance engagement across various channels, ensuring measura...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$231K - $313K *

Champion sales excellence by developing a dynamic training program that enhances field roles, boosts performance, and aligns with business goals to drive commercial success across various channels and...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Transform customer experiences by serving as a trusted advisor, guiding schools through onboarding and driving product adoption for long-term success in a dynamic, collaborative environment...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Seeking an experienced Data Engineering Director to lead cloud-based data platform strategies, ensuring secure, scalable implementations while aligning with organizational objectives and collaborating...

Reposted 1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$192K - $256K *

Execute strategic product management to launch and optimize market-ready solutions, aligning cross-functional teams to drive customer engagement and revenue growth in a fast-paced enterprise environme...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Develop and evolve strategic B2B partnerships, fostering collaboration across teams to maximize HBP's platform impact and revenue growth while ensuring strong partner relationships and market alignmen...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K *

Transform the landscape of education by building strategic partnerships and expanding market presence. This hands-on role requires a proactive mindset and the ability to thrive in ambiguity, focusing...

1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K *

Unlock potential by leading territory expansion, forging partnerships, and driving go-to-market initiatives. This hands-on role encompasses strategy, local presence, and building relationships in a dy...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$275K - $292K *

Drive growth by executing innovative commercial strategies in automotive logistics, fostering relationships with OEMs, negotiating high-value contracts, and leading cross-functional teams to enhance o...

6 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform enterprise goals by leading cross-functional initiatives, driving program success, and enhancing operational efficiency. Collaborate with teams to identify opportunities and deliver impactfu...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Champion strategic health and benefits initiatives by leading intricate client engagement, driving revenue growth, and establishing robust relationships within the market, while leveraging expertise t...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $200K *

Lead the charge in delivering high-impact health and benefits solutions, managing complex client relations, and guiding strategic market presence to ensure exceptional service and revenue growth in a...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $200K *

Join us to lead transformative health and benefits solutions for high-profile clients. You'll strategize, manage client relationships, and drive growth while influencing the future of healthcare deliv...

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Join us to lead strategic media initiatives, guiding cross-channel planning and optimizing performance for key accounts in healthcare and pharmaceuticals, while driving measurable business impact thro...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $150K *

Lead innovative AI research strategies to enhance user experiences, ensuring deep insights into user needs inform product developments and improve real-world workflows in a cohesive, impactful manner...

Toronto, ONIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.