Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$160K - $175K *
Champion clinical excellence by guiding clients through pharmacy benefit processes, conducting insightful reviews, and fostering partnerships. Drive innovative strategies that enhance client satisfact...
2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...
2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Accelerate progress at key client accounts by driving strategic growth, fostering executive relationships, and leveraging AI, digital, and cloud solutions to achieve significant business outcomes. Sha...
2 weeks ago
$73K - $102K *
Empower customer journeys by identifying improvement opportunities and enhancing engagement. Collaborate cross-functionally to ensure world-class support and foster a customer-centric culture that dri...
Today
Director of Customer Experience Operations
$110K - $130K *
Partner with us to transform customer experience operations into a seamless, data-driven journey. Your leadership will unify departments for consistency, enabling effective strategies that enhance cus...
Reposted 2 days ago
$143K - $194K *
Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...
5 days ago
$128K - $173K *
Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...
5 days ago
$150K - $180K *
Strategize account growth post-sale, expanding revenue through nurturing senior relationships. Drive product adoption and navigate complex organizational structures to maintain momentum and secure las...
2 weeks ago
$160K - $200K *
Partner with us to drive new business within the BFS+I sector, leveraging your deep industry expertise and executive connections to establish enduring client relationships and close high-value deals i...
3 weeks ago
Senior Director, SAP Transformation Delivery
$174K - $291K *
Lead and transform large-scale SAP migration initiatives while ensuring strategic alignment, managing delivery risks, and fostering cross-functional collaboration to achieve business objectives and op...
3 weeks ago
Senior Director, SAP Transformation Delivery
$174K - $291K *
Lead strategic SAP transformation initiatives to advance enterprise objectives, ensuring program execution and cross-functional collaboration for successful migration from SAP ECC to S/4HANA, overseei...
4 weeks ago
Director, Customer Program Management
$152K - $266K *
Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...
2 weeks ago
Director, Customer Program Management
$152K - $266K *
Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...
2 weeks ago
Director, Customer Program Management
$152K - $266K *
Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...
2 weeks ago
Director, Provider Network Operations
$108K - $184K *
Advance your career by leading operational excellence in provider network management, enhancing relationships, and driving strategy across all lines of business to optimize performance and ensure comp...
Reposted 3 weeks ago
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...
Reposted 3 weeks ago
$80K - $95K *
Drive customer success by cultivating partnerships that enhance platform adoption, improve operational efficiency, and ensure renewal planning for enterprise accounts. Become a trusted advisor and lea...
4 weeks ago
Director, Provider Network Operations
$108K - $184K *
Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...
Reposted 3 weeks ago
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations by managing key functions, enhancing performance, and fostering collaboration across departments to ensure compliance and operational excellence in a dynamic healt...
Reposted 3 weeks ago
Director, Provider Network Operations
$108K - $184K *
Join a team that's committed to excellence in provider network operations. Oversee essential functions in provider relations, data management, and system interoperability to drive strategic initiative...
Reposted 3 weeks ago
Senior Customer Success Manager
$95K - $110K *
Empower high-value customers by driving strategic onboarding, adoption, and retention, while ensuring maximum satisfaction and measurable success within a dynamic, multi-stakeholder environment...
Reposted 3 weeks ago
Senior Customer Success Manager
$95K - $110K *
Join as a trusted advisor to high-value customers, ensuring strategic onboarding, product adoption, and customer success. Drive enterprise-level retention and satisfaction while delivering measurable...
Reposted 3 weeks ago
Global Salesforce Marketing Manager
$69K - $114K *
Accelerate progress at driving alliance marketing programs that enhance business visibility and growth. Oversee marketing strategy, content development, and campaign management while collaborating cro...
1 week ago
Sr. Director, Data Engineering + Integrations
$229K *
Lead the charge in scaling data engineering capabilities in healthcare, driving secure, AI-enabled platforms for clinical intelligence. Partner across functions to enhance analytics and operational ex...
1 week ago
Executive Director, Commercial Strategy & Execution
$271K - $406K *
Unlock potential by leading strategic initiatives, optimizing sales operations, and enhancing launch readiness across commercial functions to drive business success and collaboration in key markets...
2 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.