Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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$128K - $170K *

Lead the charge in transforming application services, driving innovation and collaboration while overseeing product strategy and development for seamless experiences across stakeholders...

Guelph, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $231K *

Join a dynamic team and leverage your technical and sales skills to innovate and present cutting-edge Salesforce Field Service solutions to drive success for internal and external stakeholders while e...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $231K *

Champion innovative Salesforce solutions to enhance field service management. Collaborate with sales teams to deliver tailored solutions and maintain credibility with customers while driving transform...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $210K *

Lead the charge in presenting innovative Salesforce solutions, evaluating business operations, and configuring bespoke solutions to enhance the field service management market, while collaborating acr...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $231K *

Join a team that's transforming the field service management landscape by showcasing innovative Salesforce solutions that address complex business challenges with confidence and technical expertise...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $210K *

Accelerate progress at the forefront of field service management by presenting innovative Salesforce solutions. Leverage your technical and sales expertise to drive transformational strategies and bui...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $210K *

Empower and expand the field service management landscape by leveraging expert Salesforce solutions. Collaborate across teams to innovatively address client needs and optimize business outcomes throug...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$124K - $231K *

Drive innovative Salesforce solutions to transform field service management. Collaborate with teams to create value, evaluate technology impacts, and deliver tailored presentations that meet unique cu...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $210K *

Innovate solutions in field service management as you leverage Salesforce technology. Collaborate with sales teams to deliver tailored presentations, establish credibility, and drive impactful technic...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $210K *

Champion innovative Salesforce solutions to elevate field service management. Collaborate across teams to present custom solutions, evaluate technology impacts, and drive business outcomes with techni...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$124K - $231K *

Unlock potential by presenting innovative Salesforce solutions for field service management. Collaborate with stakeholders to develop strategies, analyze needs, and propose tailored solutions, ensurin...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $225K *

Innovate customer satisfaction strategies across the lifecycle by leading a high-performing team. Partner with stakeholders to enhance customer experiences, leveraging data-driven insights for continu...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Lead strategic resourcing initiatives across business units, ensuring data-driven staffing decisions. Collaborate with senior stakeholders to enhance performance, optimize utilization, and champion pr...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic resourcing by analyzing data and leading staffing initiatives. Drive operational efficiency, manage complex workforce demands, and enhance financial performance while fostering grow...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Support strategic workforce planning and resource allocation to enhance operational efficiency. Collaborate with senior leadership to resolve staffing challenges and optimize financial performance thr...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Unlock potential by serving as a strategic resourcing leader, integrating data and collaborative team management to enhance workforce strategies, drive performance, and foster operational excellence a...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a team that's driving operational excellence and client satisfaction. Lead strategy, financial management, and talent development while maximizing growth, efficiency, and compliance in a dynamic...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $150K *

Transform client social media strategies in life sciences. Drive engagement and deliver measurable results through integrated campaigns, while mentoring teams and fostering relationships across cross...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Transform your career by leading strategic resourcing and workforce planning efforts, balancing client needs and operational efficiency. Drive meaningful change through data analysis while shaping a h...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$78K - $134K *

Join a dynamic team to drive client success and revenue growth through strategic account management, leveraging your expertise in digital media and technology to foster productive relationships and en...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Unlock potential by joining a dedicated team to drive client success through innovative media solutions and strategic leadership. Your expertise will shape valuable market insights in a fast-paced, co...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$79K - $89K *

Grow your career with a dynamic role focused on enhancing client relationships, satisfaction, and revenue growth within the K12 education sector. Drive success by managing accounts, upselling services...

Reposted today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$79K - $89K *

Lead the charge in enhancing client satisfaction and growth within K12 education by managing relationships, identifying upselling opportunities, and ensuring effective service delivery to meet client...

US-AnywhereIn-Person

Reposted today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$188K - $240K *

Join a team that's redefining HCP engagement strategies in the biopharma space. Lead impactful marketing initiatives for a specialty product, ensuring alignment with innovative omnichannel tactics to...

4 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $170K *

Manage HR strategies for staff-level employees, enhancing performance and engagement. Partner with leaders to implement talent processes and ensure effective employee relations, supporting a healthy o...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.