Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$175K - $200K *

Lead and elevate the People function at a pivotal growth stage. As a strategic advisor to executive leadership, you will enhance organizational effectiveness, workforce planning, and talent strategies...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$130K - $195K *

Lead talent acquisition strategies for an innovative health organization, enhancing recruitment processes and ensuring quality hires. Collaborate with executives to align hiring initiatives with organ...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Grow strategic partnerships with Medicaid health plans, driving renewals and performance metrics. Collaborate cross-functionally to enhance service delivery while ensuring measurable impact and value...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Engage with Medicaid health plans to drive impactful partnerships and growth. This role demands a strategic mindset to enhance renewals and performance while ensuring program success through cross-fun...

US-AnywhereIn-Person

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $115K *

Shape the future of customer support by leading a dynamic team focused on delivering exceptional service. Drive operational excellence and enhance customer experience in a fast-paced B2B SaaS environm...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$134K - $255K *

Empower teams to drive strategic initiatives in oncology delivery, leading cross-functional collaboration to enhance operational excellence and improve patient outcomes while ensuring alignment with o...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$168K - $231K *

Accelerate your impact by leading a talented team to drive revenue growth through innovative sales strategies, complex deal management, and building enduring relationships with key enterprise clients...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$214K - $358K *

Build a sustainable CRM platform lifecycle strategy ensuring global capabilities drive local market execution, optimizing adoption and measurable value across all live markets, while collaborating wit...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$140K - $160K *

Drive customer success and revenue growth by overseeing the full customer lifecycle, ensuring effective onboarding, engagement, and expansion while navigating the complexities of medical device manufa...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$214K - $358K *

Drive the post-launch lifecycle of the CFC CRM platform, ensuring seamless integration and optimization to enhance business value across all markets while collaborating with cross-functional teams for...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$214K - $358K *

Drive the post-launch lifecycle management of a global CRM platform, ensuring operational efficiency, cross-functional collaboration, and measurable business value across diverse markets while navigat...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$109K - $119K *

Join a dynamic team to enhance the Partner Experience through project management and operational support. Drive initiatives that optimize partner operations and communications while advocating for par...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $180K *

Optimize your career with a leadership role driving integrated marketing strategies, enhancing revenue growth, and leading a high-performing team in a dynamic, sales-focused environment to achieve mea...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K - $200K *

Lead transformative analytics initiatives, driving data-driven decisions for Merchant and Loan portfolios. Collaborate with executives to optimize operations and establish predictive frameworks, shapi...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Help us cultivate robust relationships with clients, ensuring a seamless end-to-end service experience through proactive communication and collaboration across teams to address their needs and drive s...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Transform customer engagement by managing complex relationships, driving adoption and satisfaction. Lead strategic initiatives while collaborating cross-functionally to exceed client expectations and...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $260K *

Empower government clients to leverage AI solutions effectively, transforming operations with strategic partnerships. Drive adoption and implement change management tailored to public sector needs, en...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$200K - $260K *

Reimagine the future of AI in government as a strategic partner driving AI adoption and optimizing mission impact through trusted partnerships with key government stakeholders across various agencies...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$200K - $260K *

Shape the future of AI in government by empowering clients to harness Claude's capabilities, enhancing mission objectives, driving adoption, and delivering impactful solutions that serve the public se...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$224K - $336K *

Lead product marketing for a strategic portfolio, shaping messaging and go-to-market strategies. Inspire a team, influence product roadmaps, and position the company as a thought leader in B2C marketi...

3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$90K - $130K *

Tackle growth opportunities as a strategic Account Manager, enhancing customer success through upselling, renewals, and effective collaboration across teams. Drive revenue outcomes while ensuring last...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $170K *

Lead the charge in transforming application services, driving innovation and collaboration while overseeing product strategy and development for seamless experiences across stakeholders...

Guelph, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $231K *

Join a dynamic team and leverage your technical and sales skills to innovate and present cutting-edge Salesforce Field Service solutions to drive success for internal and external stakeholders while e...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.