Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$146K - $190K *

Join a team that's shaping the future of innovation and technology. Take ownership of key initiatives, driving growth in a dynamic environment while ensuring the security and privacy of crucial inform...

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $180K *

Transform delivery operations by ensuring quality and resource allocation across multiple client accounts. Drive seamless engagements from go-live to adoption, while leveraging AI for efficiency and p...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $125K *

Support strategic account growth by managing relationships and sales for enterprise clients. Drive revenue through product deployment, develop account plans, and collaborate across teams to exceed per...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$230K - $325K *

Join a team that’s pioneering innovation in emerging technologies. Lead and influence strategy across product management, focusing on quantum networking and cryptography while collaborating with cross...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$230K - $325K *

Inspire innovation by leading product strategies for emerging technologies, including quantum networking and cryptography, while guiding market analysis and investment decisions within a dynamic start...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$230K - $325K *

Lead innovation by steering product strategy and market analysis for emerging technologies. Collaborate across teams to drive early-stage concepts and guide investment decisions within a rapidly evolv...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$230K - $325K *

Engage with senior leadership to steer incubation strategy for emerging technologies, focusing on quantum networking and cryptography, while leading product market evaluation and early-stage conceptua...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$93K - $165K *

Join a team that partners with government and education sectors to drive retention and growth. You will leverage your expertise in B2B SaaS to build strong relationships and advise on best practices...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$181K - $250K *

Lead strategic partnerships to elevate and scale multi-year AI and LLM relationships. Collaborate cross-functionally to deepen alliances, drive integration optimizations, and advance collaborative opp...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $150K *

Lead a dedicated team within Commercial Onboarding and Servicing, fostering client success and guiding service execution. Drive performance, enhance client experiences, and manage service strategies i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $140K *

Lead the charge in transforming data-driven strategies into impactful revenue growth. Thrive in a critical role that bridges technology, operations, and analytics to enhance go-to-market effectiveness...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the charge in empowering a team of Enterprise Account Executives to drive exceptional sales results, enhance execution, and foster a high-performance culture across the US market, while actively...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$177K - $221K *

Join a team that's committed to optimizing supplier partnerships and driving excellence. Collaborate cross-functionally to enhance business outcomes in a dynamic, biopharmaceutical environment while f...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$113K - $197K *

Lead the digital transformation by driving strategic initiatives that enhance user engagement and deliver innovative solutions, ensuring alignment of technology with business goals while managing a hi...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $150K *

Champion client success by leading strategic relationships and driving growth through expert guidance and strong team collaboration, focused on mid-market and large group benefits. Deliver exceptional...

Toronto, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$185K - $195K *

Architect integrated marketing strategies to enhance brand identity, drive growth, and forge meaningful audience connections across channels. Collaborate with cross-functional teams to deliver impactf...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join us in transforming customer service into a strategic advantage. Lead the development of innovative systems and processes to deliver exceptional customer experiences while fostering a high-perform...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Unlock potential by leading commercial operations and sales strategy. Drive efficiency through data analytics, optimize sales processes, and enhance revenue growth while managing a high-performance te...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Advance our commercial strategy by leading sales operations, optimizing processes, and leveraging data analytics. Collaborate across teams to enhance operational efficiency, forecast accuracy, and rev...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Optimize regional sales initiatives by leading a dynamic team, driving revenue growth through effective mentoring, and enhancing customer relationships while achieving strategic sales objectives in a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Deliver large-scale infrastructure projects, ensuring timely capacity solutions and seamless vendor collaboration. Lead complex, multi-site programs while managing critical resources and risks to meet...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with executive stakeholders to drive customer retention, expand partnerships, and enhance business value through strategic account management and success planning, ensuring on-time renewals and...

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$232K - $260K *

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$240K - $260K *

Lead and enhance sales operations by modernizing workflows, embedding AI, and driving data-driven decision-making while collaborating cross-functionally to optimize revenue and operational processes...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.