Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Director of Lifecycle Marketing
$195K - $271K *
Grow your career with a transformative role leading Lifecycle Marketing strategies, driving customer engagement and revenue growth through innovative, data-driven approaches across diverse marketing c...
Today
$110K - $130K *
Shape the future of talent acquisition by leading innovative recruitment strategies, managing a dynamic team, and building strategic partnerships across a global business to achieve high-quality hirin...
2 weeks ago
$140K - $180K *
Accelerate progress at our organization by leading innovative talent acquisition strategies and developing a high-performing recruitment team. Drive hiring excellence while collaborating with stakehol...
2 weeks ago
Director, Partner Onboarding and Activation
$110K - $130K *
Drive partner success by optimizing the onboarding journey, ensuring operational excellence and strategic enhancements. Lead a multi-team function to deliver a seamless experience, aligning cross-func...
Reposted 2 weeks ago
Director, Access Strategy and Operations- Patient Access Organization
$110K - $246K *
Collaborate to drive comprehensive patient access strategies, ensuring operational excellence and leadership alignment across diverse health system functions, fostering a culture of accountability and...
4 weeks ago
$72K - $121K *
Partner with us to drive client success and account growth through strategic media collaboration, ensuring seamless campaign execution and fostering long-term client relationships while balancing deta...
1 week ago
Senior Customer Success Manager
$81K - $120K *
Unlock potential by managing key SMB customer relationships, driving retention and growth while ensuring measurable outcomes throughout the customer lifecycle. Collaborate with teams to deliver tailor...
Reposted 2 days ago
$250K - $300K *
Join a team dedicated to transforming the US insurance market through innovative software solutions. Drive sales strategy, manage enterprise accounts, and forge relationships with key decision-makers...
1 week ago
Customer Success Manager - Scale - US
$80K - $95K *
Lead customer success initiatives by managing a portfolio of tech-touch accounts, driving adoption and engagement through scalable playbooks, while proactively monitoring customer health and collabora...
2 weeks ago
Senior Director, Strategy & Transformation
$160K - $266K *
Lead enterprise-scale transformation initiatives, improve operational performance, and drive strategic growth in a multidisciplinary role, partnering across functions to foster innovation and efficien...
4 weeks ago
Senior Customer Success Engineer - West (California)
$220K - $240K *
Elevate customer satisfaction by serving as a trusted technical advisor, driving adoption and ROI through tailored solutions on the Cyera Platform while collaborating closely with clients to achieve t...
4 weeks ago
Dir, Customer Success Operations (Armis/Veza)
$184K - $322K *
Lead the charge in optimizing global Sales operations, driving strategy and execution across matrixed teams to achieve dynamic business objectives while managing budgets and special projects with a fo...
3 weeks ago
Customer Success Manager (West Coast)
$85K - $100K *
Champion customer success by managing enterprise accounts and driving CloudBees platform adoption. Collaborate with stakeholders to enhance value realization through strategy, engagement, and technica...
2 weeks ago
Associate Technical Success Manager
$120K - $150K *
Support enterprise customers by driving platform adoption, implementing technical architecture, and cultivating strong relationships. Play a key role in managing consumption levels while ensuring busi...
2 weeks ago
Associate Technical Success Manager
$120K - $150K *
Join a team that's dedicated to enhancing enterprise customer success through technical expertise, driving platform adoption while managing engagement and expansion strategies for maximum value realiz...
2 weeks ago
Associate Technical Success Manager
$120K - $150K *
Shape the enterprise customer experience post-sales by driving technical adoption, managing customer relationships, and executing strategic expansion to maximize platform value and ensure satisfaction...
2 weeks ago
Associate Technical Success Manager
$120K - $150K *
Partner with us to champion technical adoption and strategic business value in enterprise accounts. Drive onboarding, enhance platform consumption, and lead expansion efforts while cultivating relatio...
2 weeks ago
Technical Client Engagement Director
$125K - $150K *
Join a team that's driving digital transformation for top Telecom clients, crafting innovative strategies with executives to turn ideas into market-ready solutions while leading high-performing teams...
1 week ago
Technical Client Engagement Director
$125K - $150K *
Innovate digital strategies for a Telecom client, leading high-impact initiatives that transform business operations while developing lasting executive relationships and driving market solutions tailo...
1 week ago
Lead, Customer Success Operations Analyst
$123K - $184K *
Optimize customer success operations by designing automated workflows, turning data into insights, and collaborating across teams to enhance retention and growth in a dynamic B2B SaaS environment. Dri...
2 weeks ago
$174K - $260K *
Shape the future of SaaS integrations by nurturing ISV relationships and guiding their integration journeys, ensuring a scalable approach to enhance ecosystem growth and improve partner satisfaction w...
3 weeks ago
$194K - $292K *
Unlock ISV relationships and enhance the Okta Integration Network by guiding partners through their integration journey, driving strategic product adoption, and synthesizing feedback to optimize the e...
3 weeks ago
$174K - $260K *
Champion ISV relationships to grow the Okta Integration Network, guiding partners through integration processes. You will bridge strategies and technical guidance, driving ISV satisfaction and platfor...
3 weeks ago
$174K - $260K *
Engage with ISVs to enhance the Okta Integration Network, guiding them through integrations and fostering strategic partnerships across teams to drive satisfaction and ecosystem growth. Influence road...
3 weeks ago
Customer Experience Customer Success Specialist (Remote)
$140K - $190K *
Join a team that's dedicated to enhancing customer success through expert guidance on Hypershield solutions. Collaborate with diverse stakeholders to ensure seamless adoption and maximize value, lever...
Yesterday
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.