Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$142K - $230K *

Grow your career with a key role driving customer success in advanced deployments of security solutions. Collaborate with top-tier executives, optimize cloud transformations, and enhance product adopt...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Lead the charge in cultivating strategic Power 4 partnerships, fostering growth and satisfaction. Collaborate closely across teams to ensure impactful engagement and drive renewal initiatives in a dyn...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Drive strategic customer relationships and lead software rollouts. Collaborate cross-functionally with teams to ensure customer value realization and account growth, while engaging with senior stakeho...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Join a collaborative team driving customer success through software rollouts and strategic engagement, ensuring lasting relationships and measurable value for enterprise clients across engineering, pr...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$164K - $197K *

Drive impactful member-centric analytics and data capabilities, partnering with leadership to enhance strategic decisions, optimize portfolio performance, and foster actionable insights across enterpr...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $225K *

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$164K - $197K *

Lead the development and delivery of data-driven insights that drive strategic initiatives and enhance member-centric decision-making across enterprise solutions, fostering a culture of analytics and...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $197K *

Elevate data-driven decision-making by leading analytics strategies, enhancing performance insights, and fostering collaboration across teams to support enterprise growth and profitability through act...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$182K - $274K *

Lead the charge in high-stakes pursuits by orchestrating complex strategies for multi-million dollar opportunities, transforming executive dialogues from product features to impactful business outcome...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$132K - $147K *

Shape the success of client implementations by leading a dynamic team of Business Consultants. Drive operational excellence in software delivery while fostering talent development and ensuring high cl...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$141K - $198K *

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$165K - $180K *

Accelerate customer value and retention as you partner with Enterprise clients, driving technical solutions and product adoption. Engage cross-functionally to ensure maximum impact and growth within a...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$174K - $221K *

Manage and optimize comprehensive marketing analytics frameworks connecting healthcare marketing activities to business outcomes. Lead KPI standardization, reporting, and strategic data initiatives to...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $180K *

Lead the charge in transforming our IT function by unifying systems, enhancing compliance, and modernizing infrastructure to ensure security and efficiency across the organization, impacting the IT la...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $165K *

Join a dynamic team to drive operational excellence in pharmacy and weight health solutions, enhancing member and client experiences. Lead initiatives, improve processes, and collaborate across functi...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $163K *

Unlock your potential by managing client relationships and driving campaign strategies that maximize advertising effectiveness. Collaborate across teams to optimize customer success in a hybrid work e...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $140K *

Lead the charge in transforming healthcare by partnering with hospitals and communities; drive strategic initiatives and enhance integrated care delivery through effective collaboration and governance...

Toronto, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$142K - $192K *

Lead the charge in empowering accounting partnerships through strategic mentorship and team development. Drive adoption and optimize platform use, ensuring long-term growth and accountability in custo...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$142K - $192K *

Lead the charge in transforming partner relationships through strategic customer success initiatives. Build and coach a dedicated team ensuring firms leverage our platform for optimal growth, leveragi...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Deliver growth and drive sales by fostering strategic client relationships, managing high-value accounts, and leveraging industry expertise to meet and exceed revenue goals in a dynamic security consu...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive your career forward by expanding accounts and fostering client relationships. As a vital leader, you will close complex sales, exceed quotas, and penetrate new markets while showcasing your expe...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $110K *

Engage with clients as a trusted advisor to optimize investment operations and drive business growth through effective service delivery and relationship management. Empower clients with insightful sol...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that's designing scalable systems and processes to enhance Customer Success. Leverage data insights to drive customer activation, retention, and growth across healthcare practices in a fas...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$145K - $270K *

Transform marketing operations by driving delivery excellence and seamless campaign execution. Collaborate cross-functionally to improve processes, enhance performance, and ensure high-quality outcome...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $160K *

Accelerate sales success by sourcing and closing Workday consulting services deals, building strong partnerships, and managing the complete sales lifecycle to deliver exceptional client outcomes acros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.