Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$150K - $180K *

Accelerate digital transformation in life sciences by leading custom application programs, and architecting innovative cloud-native solutions while mentoring multi-disciplinary teams and driving clien...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in delivering innovative digital applications and solutions, ensuring high-quality architecture and programming for life sciences clients while mentoring cross-functional teams and dri...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$115K - $140K *

Tackle complex technical challenges by leading customer onboarding and integrations. As a key technical liaison, enhance the customer experience and streamline processes through collaboration with cro...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$146K - $204K *

Elevate your career by leading diverse global teams in Solutions Consulting. Drive strategy across Value Consulting, Proposal Writing, and Program Management while ensuring high-quality support and al...

Today

  •   8 - 10 years exp.  •   Business Services

$153K - $215K *

Transform global Solutions Consulting by leading diverse teams across Value Consulting, Proposal Writing, Program Management, and Partnerships. Balance hands-on leadership with strategic oversight to...

Today

  •   8 - 10 years exp.  •   Business Services

$153K - $215K *

Elevate global program effectiveness by leading diverse teams across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, ensuring alignment and streamlined operations to...

Today

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Help us drive customer success by combining technical expertise with strategic solutions, ensuring seamless integration and support for our cutting-edge platform while enhancing the overall customer e...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$147K - $247K *

Empower high-value clients as a strategic Customer Success Manager, driving innovative solutions and ensuring platform adoption by aligning business priorities with technical goals across Marketing ...

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$155K - $190K *

Shape the future of sales operations by leading strategic initiatives to enhance team performance, streamline processes, and drive effective decision-making in a data-driven environment. Collaborate c...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$138K - $196K *

Grow your career with a global leadership role overseeing diverse teams in Value Consulting, Proposal Writing, Program Management, and Partnership Solutions to align strategies, drive operational exce...

Today

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Lead customer success by managing enterprise accounts, driving implementations, and building scalable processes. Collaborate with teams to maximize customer adoption and satisfaction while ensuring re...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer success and project delivery by coordinating complex IT initiatives, ensuring client satisfaction, and driving growth across North America. Lead projects from deployment to optimizat...

Montreal, QCIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in managing complex enterprise implementations and deployments, safeguarding project timelines, customer satisfaction, and operational excellence across multiple stakeholders in a high...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $145K *

Shape the future of customer success by guiding dental practices in using innovative software. This role involves client relationship management, tailored implementation strategies, and driving adopti...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion a transformative approach to HR by leading the People & Culture strategy across Texas. Engage with teams in Houston to foster a supportive environment during periods of growth, while managing...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Shape the future of client success by leading multi-site operations, strengthening relationships, managing budgets, and ensuring service excellence. Drive innovative strategies for account retention a...

Burnaby, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client success by fostering strong relationships and aligning product value to client goals, ensuring satisfaction and loyalty through strategic engagement and proactive risk management in a dyn...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $130K *

Lead customer success initiatives to enhance retention and growth for enterprise clients, leveraging analytics and collaboration across teams, while delivering exceptional insight and value realizatio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$229K - $267K *

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$186K - $280K *

Innovate your career by leading a high-performing Sales Development team to exceed pipeline goals and drive sustainable growth through strategic vision, mentoring future leaders, and cultivating a cul...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$186K - $280K *

Drive the vision and strategy of the North America Sales Development team while mentoring leaders and implementing a high-performance culture to achieve pipeline growth and business success across the...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$186K - $280K *

Champion the future of sales development by leading a high-performing team, driving innovative strategies, and exceeding pipeline generation goals across North America to fuel sustainable growth...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$186K - $280K *

Elevate sales success by leading and mentoring a high-performing North America Sales Development team. Drive strategic pipeline generation and cultivate future sales leaders, fostering a culture of gr...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $175K *

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client success by cultivating strong relationships and delivering value through technical and business expertise. As a trusted advisor, ensure measurable outcomes for banks using PrecisionLender...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.