Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$150K - $180K *
Empower the transformation of RevOps by implementing AI-driven automation and optimizing the GTM technology ecosystem, while leading a dedicated team to enhance overall revenue strategy and operationa...
Yesterday
Enterprise Customer Success Manager
$110K - $130K *
Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...
2 weeks ago
Head of Partnerships Technical Success
$110K - $130K *
Transform client relationships by driving technical success and stability. Engage with partnership accounts, lead solution development, and ensure optimal performance. Your expertise will elevate clie...
2 weeks ago
$125K - $150K *
Empower exceptional healthcare outcomes by leading a high-performing team to drive client success and operational excellence in solution adoption. Focus on talent development, strategic planning, and...
Reposted 1 week ago
$125K - $150K *
Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...
Reposted 1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 3 weeks ago
Director, Customer Marketing Commercial
$125K - $150K *
Lead and optimize a multi-channel customer marketing strategy to drive product adoption, retention, and revenue expansion. Collaborate with cross-functional teams to enhance customer engagement throug...
4 days ago
$160K - $200K *
Manage enterprise client relationships, driving revenue growth and enhancing leadership across teams. Partner with teams to ensure client satisfaction and support strategic initiatives that elevate ac...
Reposted 3 weeks ago
$104K - $132K *
Deliver exceptional value by nurturing relationships with key real estate partners through strategic coaching and data-driven insights, driving activation, adoption, and retention of our product suite...
3 weeks ago
$200K - $250K *
Lead customer relationships and drive retention and expansion outcomes. Manage a dynamic team while navigating evolving challenges and optimizing strategies for enterprise-level customer success...
Today
Senior Customer Success Manager
$76K - $118K *
Empower customer success by building strong relationships, aligning goals, and driving adoption of solutions. Utilize your expertise to enhance partnerships and ensure satisfaction throughout the cust...
4 weeks ago
Senior Customer Success Manager
$76K - $118K *
Lead the charge in driving customer success by managing relationships, enhancing adoption, and ensuring alignment with strategic goals to deliver exceptional value throughout the customer lifecycle...
4 weeks ago
Customer Experience Strategy Manager
$106K - $161K *
Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...
1 week ago
$85K - $95K *
Drive customer success by managing post-onboarding relationships, focusing on adoption, retention, and growth. Collaborate cross-functionally to ensure clients maximize their value and reach their bus...
Reposted 1 week ago
Manager - Customer Success - Enterprise Accounts (SaaS )
$130K - $160K *
Lead customer success initiatives by fostering strong relationships and driving platform engagement. Utilize data-driven insights to enhance client satisfaction and retention while collaborating cross...
3 weeks ago
$125K - $150K *
Transform client services in market research by driving growth, building enduring relationships, and elevating delivery standards while expanding business opportunities in the life sciences sector thr...
Reposted 4 weeks ago
Principal Client Success Manager
$110K - $130K *
Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...
2 weeks ago
$75K - $100K *
Join a team that's dedicated to driving client success through innovative marketing strategies. As a pivotal account manager, you'll guide clients from project kickoff to execution, ensuring satisfact...
3 weeks ago
Strategic Customer Success Manager, Enterprise (Financial Services)
$160K - $175K *
Inspire customer success by managing key enterprise accounts, driving adoption, and developing strategic relationships that lead to substantial growth, satisfaction, and loyalty across complex busines...
4 weeks ago
Director of Customer Enablement
$125K - $150K *
Transform the customer journey by leading implementation, onboarding, and engagement initiatives that drive sustained platform adoption. Collaborate cross-functionally to optimize user experience and...
Reposted 3 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$150K - $180K *
Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...
1 week ago
Customer Success Manager (New York)
$100K - $120K *
Join a team that champions customer success and drives lasting partnerships through strategic account management, fostering engagement, and delivering measurable business outcomes...
2 days ago
$166K - $205K *
Partner with us to drive a global portfolio of enablement programs, enhancing productivity across GTM teams. Collaborate with leaders to identify gaps, implement trainings, and measure outcomes for co...
1 week ago
Customer Success Manager - Strategic
$100K - $120K *
Manage global strategic customer relationships, ensuring engagement, adoption, and value realization. Drive satisfaction and retention by leveraging insights and collaboration across teams, ultimately...
3 weeks ago
Customer Success Manager - Strategic
$110K - $130K *
Shape the future of customer success by leading a dynamic team. You’ll drive engagement, manage strategic accounts, and partner across departments to enhance customer experiences and optimize outcomes...
1 month ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.