Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

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1
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$150K - $180K *

Empower the transformation of RevOps by implementing AI-driven automation and optimizing the GTM technology ecosystem, while leading a dedicated team to enhance overall revenue strategy and operationa...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's dedicated to driving retention and strategic growth for enterprise customers. Leverage your expertise in SaaS to enhance customer relationships and lead initiatives that ensure ongo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client relationships by driving technical success and stability. Engage with partnership accounts, lead solution development, and ensure optimal performance. Your expertise will elevate clie...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Empower exceptional healthcare outcomes by leading a high-performing team to drive client success and operational excellence in solution adoption. Focus on talent development, strategic planning, and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Lead and optimize a multi-channel customer marketing strategy to drive product adoption, retention, and revenue expansion. Collaborate with cross-functional teams to enhance customer engagement throug...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Manage enterprise client relationships, driving revenue growth and enhancing leadership across teams. Partner with teams to ensure client satisfaction and support strategic initiatives that elevate ac...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$104K - $132K *

Deliver exceptional value by nurturing relationships with key real estate partners through strategic coaching and data-driven insights, driving activation, adoption, and retention of our product suite...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$200K - $250K *

Lead customer relationships and drive retention and expansion outcomes. Manage a dynamic team while navigating evolving challenges and optimizing strategies for enterprise-level customer success...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$76K - $118K *

Empower customer success by building strong relationships, aligning goals, and driving adoption of solutions. Utilize your expertise to enhance partnerships and ensure satisfaction throughout the cust...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$76K - $118K *

Lead the charge in driving customer success by managing relationships, enhancing adoption, and ensuring alignment with strategic goals to deliver exceptional value throughout the customer lifecycle...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$106K - $161K *

Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Drive customer success by managing post-onboarding relationships, focusing on adoption, retention, and growth. Collaborate cross-functionally to ensure clients maximize their value and reach their bus...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Lead customer success initiatives by fostering strong relationships and driving platform engagement. Utilize data-driven insights to enhance client satisfaction and retention while collaborating cross...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Transform client services in market research by driving growth, building enduring relationships, and elevating delivery standards while expanding business opportunities in the life sciences sector thr...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $100K *

Join a team that's dedicated to driving client success through innovative marketing strategies. As a pivotal account manager, you'll guide clients from project kickoff to execution, ensuring satisfact...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$160K - $175K *

Inspire customer success by managing key enterprise accounts, driving adoption, and developing strategic relationships that lead to substantial growth, satisfaction, and loyalty across complex busines...

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Transform the customer journey by leading implementation, onboarding, and engagement initiatives that drive sustained platform adoption. Collaborate cross-functionally to optimize user experience and...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Unlock significant growth opportunities by driving account expansion and strategic AI initiatives with executive stakeholders, fostering collaborative partnerships to achieve revenue goals and deliver...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that champions customer success and drives lasting partnerships through strategic account management, fostering engagement, and delivering measurable business outcomes...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$166K - $205K *

Partner with us to drive a global portfolio of enablement programs, enhancing productivity across GTM teams. Collaborate with leaders to identify gaps, implement trainings, and measure outcomes for co...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Manage global strategic customer relationships, ensuring engagement, adoption, and value realization. Drive satisfaction and retention by leveraging insights and collaboration across teams, ultimately...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Shape the future of customer success by leading a dynamic team. You’ll drive engagement, manage strategic accounts, and partner across departments to enhance customer experiences and optimize outcomes...

1 month ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.