Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$110K - $145K *
Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...
2 weeks ago
$154K - $270K *
Develop and execute a comprehensive events strategy across the Americas, driving measurable impact and aligning with marketing goals to enhance customer engagement and pipeline growth through diverse...
Yesterday
$154K - $270K *
Contribute to impactful events strategy across the Americas, shaping customer engagement, driving measurable outcomes, and elevating pipeline growth while leading a high-performing team in a dynamic m...
Yesterday
$154K - $270K *
Champion the events strategy for the Americas, driving impactful engagements to boost pipeline growth and enhance customer experiences through innovative and cohesive marketing programs...
Yesterday
$154K - $270K *
Shape the future of customer engagement by leading a high-impact events strategy across the Americas, driving pipeline growth and customer value through diverse, impactful programs that align with bus...
Yesterday
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted 3 days ago
Director, Training and Enablement
$150K - $200K *
Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...
Yesterday
$70K - $95K *
Advance client experience by leading the customer support team to deliver exceptional service, ensuring every client feels valued through mentorship, effective policies, and collaborative problem-solv...
Today
Customer Success Manager, Public Sector
$100K - $125K *
Take ownership of enterprise customer relationships, guiding them through the adoption of AI solutions and workflow redesign to drive measurable outcomes and long-term value within public sector organ...
2 weeks ago
Director, SAT Suite Program Success Enablement
$80K - $130K *
Shape the future of K-12 education as a strategic leader driving effective program adoption and execution. Influence cross-functional alignment, improve partner success, and enhance educational equity...
3 weeks ago
$150K - $200K *
Champion client relationships by driving retention and growth strategies. Leverage your expertise in integrated marketing and lead cross-functional teams to achieve financial and operational objective...
6 days ago
$90K - $120K *
Lead the charge in optimizing contact center operations through strategic leadership and best practices. Inspire teams to achieve extraordinary results while ensuring compliance and driving client sat...
Reposted 3 days ago
$120K - $180K *
Drive client success by fostering executive relationships, managing risks, and spearheading integrated marketing strategies to enhance client retention and identify growth opportunities within existin...
6 days ago
Director, Marketing Operations
$130K - $180K *
Join our dynamic marketing operations team to optimize creative resource management, ensuring efficiency and clarity in a high-volume environment. Collaborate across brands to enhance productivity and...
Reposted 2 weeks ago
Managing Director, Strategic Account
$220K - $250K *
Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...
Yesterday
Director, Lifecycle Marketing & CRM
$120K - $150K *
Pioneer the customer experience as a strategic CRM leader, overseeing lifecycle marketing across email, SMS, and loyalty channels while driving profit growth. Manage key initiatives, develop automatio...
4 weeks ago
Senior Customer Success Manager
$90K - $130K *
Lead customer success initiatives to drive adoption, retention, and growth. Act as a strategic partner to clients, ensuring they maximize value while proactively addressing challenges and fostering st...
2 weeks ago
Senior Manager, Strategic Customer Success
$120K - $150K *
Advance customer success by leading a high-performing team focused on strategic outcomes, retention, and partnership growth. Drive data-informed decisions and collaborate across functions to enhance c...
Reposted 2 weeks ago
Senior Client Director (Remote)
$150K - $180K *
Partner with us to lead client strategies that boost growth, enhance relationships, and drive impactful business outcomes. You'll manage key accounts, mentor teams, and connect strategies across funct...
1 week ago
Senior Client Director (Remote)
$150K - $180K *
Transform client relationships by leveraging strategy and performance to drive growth and business impact. Collaborate with teams to deliver high-quality outcomes and manage portfolios effectively whi...
1 week ago
Sr. Director, IT and AI Transformation
$203K - $275K *
Launch innovative AI and automation solutions that revolutionize internal IT operations. Drive a high-impact transformation to enhance employee technology experiences and optimize business productivit...
Yesterday
$145K - $160K *
Unlock sustainable growth as a data-driven leader in acquisition, retention, and loyalty strategies. Drive omnichannel performance through collaboration and innovative marketing initiatives that enhan...
3 weeks ago
SI Partner Manager, North America
$174K - $215K *
Champion growth by managing the full lifecycle of Systems Integrator partnerships, driving revenue through effective relationships, strategic planning, and targeted partner enablement in the North Ame...
2 days ago
$130K - $180K *
Oversee the development and execution of innovative clinical operations to enhance care delivery. This leadership role focuses on translating clinical strategy into effective workflows, ensuring compl...
2 weeks ago
Sr. Customer Success Manager - Government
$90K - $120K *
Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.