Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$115K - $125K *

Join a team that's dedicated to enhancing client relationships and driving sustainable growth. Lead a diverse Client Success team to deliver exceptional outcomes, ensuring contract compliance and fina...

US-AnywhereIn-Person

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$115K - $125K *

Drive strategic initiatives and client relationships, ensuring unparalleled satisfaction and sustainable growth across diverse accounts while leading a dedicated team of professionals to achieve excel...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Unlock potential by fostering long-term customer relationships, driving engagement, and optimizing product usage. Ensure seamless support across the customer journey and mentor a team dedicated to enh...

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$62K - $145K *

Unlock your potential by guiding customers through transformative journeys, enhancing their experience with tailored solutions and maximizing value from robust offerings while driving engagement and l...

Today

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Engage clients by driving adoption and value across enterprise accounts. Be a trusted advisor to stakeholders and manage overall client health through proactive strategies, ensuring long-term partners...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Legal & Accounting

$133K - $220K *

Oversee the operational delivery of energy management services, ensuring program effectiveness, client satisfaction, and comprehensive performance metrics across a national footprint while leading a d...

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$145K - $155K *

Lead the strategy and execution of scalable sales enablement programs to enhance revenue growth and productivity. Collaborate with leadership to develop tools and processes that align with business ob...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $145K *

Support client success by integrating technology solutions, driving training, and building relationships. Lead multiple accounts, ensuring exceptional value and scalable processes for mid-market clien...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$106K - $124K *

Shape the future of customer success by providing expert guidance to enhance cloud subscription adoption, ensuring value realization and business expansion through post-sales engagement best practices...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Empower customer success by nurturing relationships, driving adoption, and promoting growth within a pivotal role in client engagement and retention. Act as the trusted advisor, utilizing technology t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Empower a high-performing Customer Success team to drive engagement, increase retention, and enhance enterprise client relationships, shaping long-term strategies to achieve ambitious revenue targets...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Support a high-performing Customer Success team managing key enterprise accounts. Drive engagement and customer value, while developing strategic growth initiatives. Lead operations, revenue goals, an...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $244K *

Shape commercial success by leading the Deal Desk function for a global SaaS sales team, driving deal governance, optimizing processes, and fostering cross-functional collaboration to maximize efficie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Unlock potential by leading customer success initiatives that drive adoption and satisfaction across accounts. As a strategic advisor, you'll ensure clients achieve meaningful outcomes while proactive...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$115K - $155K *

Champion customer success by driving adoption and maximizing business value for SMB & Mid-Market accounts through proactive engagement and digital strategies, while managing renewals and identifying g...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in enhancing customer satisfaction by overseeing a dynamic support team. Drive processes that improve performance, while fostering collaboration across departments to cultivate an exce...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $150K *

Drive strategic success for enterprise clients by fostering relationships, guiding complex analytics, and operationalizing AI. Collaborate across teams to align solutions with business objectives in a...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Join a team that's at the forefront of data analytics, enhancing patient services and driving new business solutions through innovative analytics, project management, and strategic partnerships. Play...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $180K *

Partner with us to enhance business operations by leveraging data analytics, machine learning, and statistical techniques. Collaborate with clients and manage projects to deliver actionable insights a...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$186K - $222K *

Champion AI transformation for enterprise clients by building strategic partnerships, guiding requirements gathering, and delivering measurable results. Drive innovation and optimize customer experien...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Support critical field service efforts by leading technicians to achieve high customer satisfaction and operational efficiency. Your leadership will drive performance and enhance service delivery stan...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$217K - $347K *

Lead the charge in redefining Customer Success data architecture, overseeing a small team while ensuring reliable AI integration and robust documentation. Collaborate closely across functions to addre...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$217K - $347K *

Champion the evolution of Customer Success data architecture, leading a team to create reliable models that enhance operational insights and AI integration while ensuring data accessibility and govern...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$158K - $340K *

Join a transformative leadership role to shape and operationalize a customer trust strategy that enhances data protection and regulatory compliance, while partnering with diverse teams to strengthen c...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.