Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Client Success Manager - Mid-Market Carriers
$85K - $95K *
Drive customer success by managing relationships, fostering adoption, and identifying growth opportunities. Utilize data-driven insights to enhance engagement, retention, and satisfaction for a divers...
4 weeks ago
$108K - $136K *
Join a team that's dedicated to maximizing client success by fostering deep partnerships, managing relationships, and driving strategic initiatives in healthcare. You'll lead efforts for transformativ...
3 weeks ago
$108K - $136K *
Lead the charge in transforming healthcare partnerships by consulting clients, managing relationships, and executing strategies to enhance value and drive operational success in a dynamic, hybrid work...
3 weeks ago
Enterprise Customer Success Manager
$117K - $147K *
Unlock value for enterprise clients by acting as a trusted advisor, ensuring they maximize Brex solutions. Collaborate with finance leaders to develop strategies, drive product adoption, and enhance a...
Reposted 6 days ago
Enterprise Customer Success Manager
$132K - $166K *
Shape the future of customer success by partnering with enterprise clients to drive adoption, retention, and strategic growth. You'll leverage insights and collaboration to enhance account value and d...
Reposted 6 days ago
Expert Customer Success Manager
$90K - $120K *
Lead the charge in enhancing customer success for high-value accounts by providing strategic insights and tailored solutions. Collaborate across departments to ensure client needs are met while drivin...
Reposted today
$90K - $130K *
Engage customers through a stellar post-purchase journey, driving success via personalized interactions and strategic program development. Lead a growing team and collaborate across departments to ele...
2 days ago
$110K - $120K *
Drive customer success by fostering adoption and ensuring renewal readiness. As the main contact post-sales, you will collaborate across teams, communicate value, and manage risks to enhance customer...
2 weeks ago
Enterprise Customer Success Manager
$132K - $166K *
Shape enterprise partnerships by leveraging financial expertise to drive success. Collaborate with stakeholders, optimize account strategies, and ensure customer satisfaction while expanding account v...
Reposted 6 days ago
$110K - $120K *
Advance customer success by driving adoption and retention strategies, building strong stakeholder relationships, and translating platform usage into measurable value. Collaborate closely with interna...
2 weeks ago
$110K - $120K *
Unlock potential by driving customer success and adoption, managing relationships, and leading initiatives toward enhanced retention and renewal in a collaborative, remote team environment...
2 weeks ago
$110K - $120K *
Grow your career with a customer-focused role driving adoption and retention. You will lead the charge in ensuring customer success, delivering value, and fostering long-term partnerships while managi...
2 weeks ago
Customer Success Manager (SMB)
$70K - $100K *
Manage the full customer journey for SMB dental practices, driving onboarding, satisfaction, and retention. Collaborate cross-functionally and shape customer success processes in a strategic, proactiv...
3 weeks ago
$105K - $114K *
Drive customer retention by leading renewal strategies for complex, high-value accounts. Collaborate across teams to enhance revenue stability, mitigate churn, and influence pricing decisions while me...
3 days ago
$133K - $163K *
Lead the charge in transforming customer experience through strategic AI initiatives. Oversee cross-functional alignment and operational excellence, directly impacting program success and team capabil...
3 days ago
SVP, Customer Success and Operations
$200K - $250K *
Transform the customer success landscape by leading post-sale operations and driving operational excellence. Build a high-performing team to ensure client retention and deliver value through seamless...
2 weeks ago
$144K - $270K *
Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...
3 weeks ago
Senior Onboarding Customer Success Manager
$87K - $116K *
Accelerate success by leading customers through their deployment journey, managing complex enterprise projects, and ensuring high stakeholder satisfaction, while collaborating cross-functionally to de...
1 week ago
$120K - $180K *
Lead the charge in building a top-tier Customer Success organization, driving revenue retention and expansion. Own key goals, design operational frameworks, and foster a culture of performance as you...
2 weeks ago
$130K - $180K *
Lead strategic customer success initiatives, empowering growth in the automotive aftermarket through innovative solutions, cross-functional collaboration, and building lasting partnerships in a dynami...
1 week ago
$90K - $130K *
Elevate customer experiences as a Customer Success Manager, overseeing the post-sale lifecycle and maximizing client value. Foster relationships, drive product adoption, and collaborate with teams to...
Reposted 3 weeks ago
Technical Customer Success Engineer
$90K - $130K *
Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...
3 weeks ago
Customer Success Manager - Healthcare, Product Team
$110K - $120K *
Join a team that drives subscriber satisfaction and revenue growth through expert relationship management, product enhancement collaboration, and customer success strategies, ensuring optimal use of t...
3 weeks ago
Customer Success Manager - Healthcare, Product Team
$110K - $120K *
Lead and nurture subscriber relationships, ensuring value and satisfaction through proactive engagement, renewals, and product enhancements while driving revenue growth in a fast-paced setting...
3 weeks ago
Customer Success Manager - Healthcare, Product Team
$110K - $120K *
Develop and enhance subscriber relationships to drive satisfaction, retention, and revenue in a dynamic healthcare technology landscape. Collaborate with cross-functional teams to optimize product use...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.