Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Customer Success Manager, High Touch
$135K - $161K *
Shape the future of AI-driven customer service by partnering with top clients to ensure their success. Drive strategic initiatives and optimize support operations, while collaborating with cross-funct...
2 weeks ago
Customer Success Manager, High Touch
$150K - $179K *
Elevate your career by partnering with industry leaders to drive AI transformation. Guide C-suite and support teams to achieve strategic outcomes through effective customer success strategies and clea...
2 weeks ago
$100K - $120K *
Transform agents' potential into success through hands-on coaching, motivation, and strategic insights. This role involves training, development, and accountability to elevate sales performance and en...
1 week ago
$80K - $95K *
Drive agent success by coaching, training, and inspiring a dynamic team. Utilize sales strategies to boost performance, enhance follow-up systems, and elevate conversion rates while fostering a positi...
1 week ago
Customer Success Manager, SLED
$80K - $95K *
Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...
Today
Senior Director, Global Partner Success
$160K - $200K *
Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...
2 weeks ago
$118K - $171K *
Transform client success strategies by engaging financial institutions for optimal value, driving retention, and exploring growth opportunities. Collaborate with cross-functional teams to enhance clie...
Yesterday
Enterprise Customer Success Manager
$90K - $110K *
Unlock potential by driving customer success and relationships with enterprise-level nonprofit clients; enhance product adoption and satisfaction while identifying growth opportunities through strateg...
2 weeks ago
$101K - $135K *
Empower customers by enhancing product adoption and retention strategies, driving significant value through strategic engagement, while fostering long-term relationships with key stakeholders in a fas...
2 days ago
$130K - $150K *
Lead customer relationship initiatives, enhancing product adoption and satisfaction through strategic partnership. Utilize extensive healthcare technology expertise to navigate challenges and deliver...
2 weeks ago
$204K - $281K *
Empower customer success in a fast-paced environment by delivering strategic value, forging C-Level relationships, and driving innovative solutions that align technical capabilities with business goal...
5 days ago
Principal Customer Success Manager
$160K - $180K *
Empower customer success by managing complex accounts, driving growth, and ensuring optimal outcomes through strategic relationships. Collaborate across teams to create value, mitigate risks, and enha...
2 weeks ago
Customer Success Manager, DFR Mid-Market Northeast
$120K - $160K *
Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...
3 weeks ago
Manager, Enterprise Customer Success
$146K - $191K *
Unlock customer success excellence by leading a high-performing team of Customer Success Managers. Drive retention, satisfaction, and growth while creating streamlined experiences that prioritize cust...
1 week ago
Manager, Enterprise Customer Success
$146K - $191K *
Lead a dynamic Customer Success team to drive customer satisfaction, adoption, and retention. Develop strategies, manage a portfolio, and ensure alignment with growth objectives while creating an exce...
1 week ago
$69K - $107K *
Join our Key & Strategic Client Success Management team to maximize client value, drive adoption and ensure retention through strategic partnerships and advocacy, offering a seamless experience while...
Reposted 3 weeks ago
Enterprise Customer Success Manager
$100K - $120K *
Unlock potential by managing a portfolio of Enterprise customers, driving adoption and growth. Collaborate cross-functionally to influence product strategies and build strong relationships for long-te...
2 days ago
Enterprise Customer Success Manager
$100K - $120K *
Empower Enterprise clients to maximize value through strategic partnership, driving adoption and retention while collaborating cross-functionally to influence product development and enhance customer...
2 days ago
$140K - $170K *
Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...
1 week ago
$261K - $485K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
Reposted 3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Unlock innovation as a leader in B2B service transformation, driving Salesforce capabilities to enhance customer experiences and operational efficiency while managing a dynamic team committed to excel...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service operations through innovative Salesforce solutions, optimizing case management, and enhancing customer experience while guiding a dynamic team towards effic...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Transform customer service experiences by leading the B2B Service team, optimizing Salesforce technologies, and driving automation for enhanced efficiency and satisfaction across the enterprise...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Lead the charge in transforming B2B service through Salesforce strategy, driving automation and self-service, while enhancing operational efficiency. Mentor a high-performing team to deliver measurabl...
3 weeks ago
Director, Salesforce B2B Service Governance
$150K - $225K *
Take ownership of B2B service platform strategy to enhance Salesforce capabilities, driving operational efficiency, automation, and superior customer experiences while leading a high-performing team i...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.