Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$85K - $100K *
Drive customer success as a strategic advisor, enhancing adoption and satisfaction while collaborating with teams to optimize workflows and deliver lasting value for clients through proactive support...
3 weeks ago
Customer Success Manager, Talent Solutions
$78K - $126K *
Engage customers as a trusted advocate to ensure success with our solutions. Drive product adoption and retention through strategic partnerships, leveraging insights for enhanced user experience and v...
Today
Sr. Manager, Customer Success Strategy & Operations
$154K - $209K *
Join a team that drives operational excellence in Customer Success strategy. As a seasoned leader, you'll architect initiatives, optimize performance, and enable a proactive approach to achieve revenu...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$124K - $178K *
Drive transformative change by architecting strategic operations and improving productivity for post-sales teams in a dynamic growth environment. Collaborate with leadership to achieve ambitious goals...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$124K - $178K *
Shape transformational operations in a fast-paced environment, driving strategic initiatives for post-sales success in AMER while collaborating cross-functionally to optimize productivity and outcomes...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$154K - $209K *
Deliver strategic leadership in Customer Success Operations, architecting day-to-day functions and future state models to enhance productivity, forecasting, and transformations for the AMER region's p...
2 weeks ago
$165K - $190K *
Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...
1 week ago
Senior Customer Success Manager
$110K - $130K *
Drive customer engagement and satisfaction by managing the full customer lifecycle, utilizing innovative AI workflows, and collaborating across teams to enhance service delivery and trust in our solut...
Reposted today
Director, Policy and Partnerships
$130K *
Lead high-level policy and partnership initiatives to drive meaningful systems change in disability inclusion. Collaborate with stakeholders to enhance organizational influence and service delivery ac...
2 days ago
Vice President, Customer Success
$160K - $200K *
Drive the strategy and outcomes for customer retention and growth, leading the Customer Success organization to enhance adoption, customer health, and operational efficiency through cross-functional c...
4 weeks ago
Director Knowledge Strategy Ops
$130K - $190K *
Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...
Today
$80K - $95K *
Champion customer success by leveraging data and project management to enhance the adoption of innovative autonomous solutions while building strong relationships and delivering tailored support to me...
2 weeks ago
Customer Success Manager, High Touch
$135K - $161K *
Shape the future of AI-driven customer service by partnering with top clients to ensure their success. Drive strategic initiatives and optimize support operations, while collaborating with cross-funct...
2 weeks ago
Customer Success Manager, High Touch
$150K - $179K *
Elevate your career by partnering with industry leaders to drive AI transformation. Guide C-suite and support teams to achieve strategic outcomes through effective customer success strategies and clea...
2 weeks ago
$100K - $120K *
Transform agents' potential into success through hands-on coaching, motivation, and strategic insights. This role involves training, development, and accountability to elevate sales performance and en...
1 week ago
$80K - $95K *
Drive agent success by coaching, training, and inspiring a dynamic team. Utilize sales strategies to boost performance, enhance follow-up systems, and elevate conversion rates while fostering a positi...
1 week ago
Customer Success Manager, SLED
$80K - $95K *
Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...
Today
Senior Director, Global Partner Success
$160K - $200K *
Pioneer the Partner Success framework, establishing global strategies and governance to enhance partner capabilities, drive performance improvements, and ensure delivery excellence across a diverse ec...
2 weeks ago
$118K - $171K *
Transform client success strategies by engaging financial institutions for optimal value, driving retention, and exploring growth opportunities. Collaborate with cross-functional teams to enhance clie...
2 days ago
Enterprise Customer Success Manager
$90K - $110K *
Unlock potential by driving customer success and relationships with enterprise-level nonprofit clients; enhance product adoption and satisfaction while identifying growth opportunities through strateg...
2 weeks ago
$101K - $135K *
Empower customers by enhancing product adoption and retention strategies, driving significant value through strategic engagement, while fostering long-term relationships with key stakeholders in a fas...
2 days ago
$130K - $150K *
Lead customer relationship initiatives, enhancing product adoption and satisfaction through strategic partnership. Utilize extensive healthcare technology expertise to navigate challenges and deliver...
2 weeks ago
$204K - $281K *
Empower customer success in a fast-paced environment by delivering strategic value, forging C-Level relationships, and driving innovative solutions that align technical capabilities with business goal...
5 days ago
Principal Customer Success Manager
$160K - $180K *
Empower customer success by managing complex accounts, driving growth, and ensuring optimal outcomes through strategic relationships. Collaborate across teams to create value, mitigate risks, and enha...
2 weeks ago
Customer Success Manager, DFR Mid-Market Northeast
$120K - $160K *
Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...
3 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.