Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$80K - $90K *
Drive customer success through effective account management strategies, ensuring optimum value for SMB clients while promoting engagement, satisfaction, and retention in a thriving SaaS environment...
2 weeks ago
$80K - $90K *
Drive customer success and satisfaction by managing post-sale relationships, ensuring effective onboarding and maximizing value from our platform while collaborating with various stakeholders for opti...
Reposted 1 week ago
$90K - $115K *
Transform customer experiences by leveraging your technical skills and collaborative spirit. Engage with diverse teams and users to optimize platform value, driving significant impact across the organ...
Today
Manager, Customer Success Engineering
$120K - $145K *
Lead and inspire a founding team of Customer Solutions Engineers, driving exceptional customer outcomes and fostering a collaborative culture in a fast-paced environment that champions growth and tech...
3 weeks ago
Director of Client Success and Healthcare Partnerships
$100K - $120K *
Build relationships with assisted living facilities, ensure satisfaction, and enhance service delivery by managing client success and operational support in a dynamic healthcare environment...
1 week ago
Clinical Success & Operations Manager
$80K - $95K *
Shape the future of partner engagement by enhancing the experience of clinics and practitioners. Collaborate cross-functionally to streamline operations, build lasting relationships, and drive scalabl...
2 days ago
$180K - $225K *
Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...
2 weeks ago
$85K - $100K *
Drive customer success as a strategic advisor, enhancing adoption and satisfaction while collaborating with teams to optimize workflows and deliver lasting value for clients through proactive support...
3 weeks ago
Enterprise Customer Success Manager
$110K - $130K *
Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...
3 weeks ago
Manager, Customer Success, Strategic
$89K - $143K *
Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...
1 month ago
Manager, Customer Success, Strategic
$89K - $143K *
Drive customer success by leading a team that enhances strategic relationships with complex clients, ensuring they achieve maximum value. Foster collaboration, implement comprehensive account strategi...
1 month ago
Customer Success Manager, Talent Solutions
$78K - $126K *
Engage customers as a trusted advocate to ensure success with our solutions. Drive product adoption and retention through strategic partnerships, leveraging insights for enhanced user experience and v...
Today
Sr. Manager, Customer Success Strategy & Operations
$154K - $209K *
Join a team that drives operational excellence in Customer Success strategy. As a seasoned leader, you'll architect initiatives, optimize performance, and enable a proactive approach to achieve revenu...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$124K - $178K *
Drive transformative change by architecting strategic operations and improving productivity for post-sales teams in a dynamic growth environment. Collaborate with leadership to achieve ambitious goals...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$124K - $178K *
Shape transformational operations in a fast-paced environment, driving strategic initiatives for post-sales success in AMER while collaborating cross-functionally to optimize productivity and outcomes...
2 weeks ago
Sr. Manager, Customer Success Strategy & Operations
$154K - $209K *
Deliver strategic leadership in Customer Success Operations, architecting day-to-day functions and future state models to enhance productivity, forecasting, and transformations for the AMER region's p...
2 weeks ago
$165K - $190K *
Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...
1 week ago
$110K - $130K *
Drive customer success by managing accounts, enhancing product adoption, and fostering strong relationships to maximize value. Collaborate with sales and product teams to shape customer experiences an...
1 month ago
$100K - $120K *
Pioneer customer success by driving onboarding, adoption, and retention for key accounts. Build strong relationships, identify expansion opportunities, and guide customers to maximize their experience...
1 month ago
$90K - $110K *
Champion customer success by driving adoption, retention, and growth for key accounts, focusing on relationship-building, strategic guidance, and proactive problem-solving to ensure optimal use of our...
1 month ago
Senior Customer Success Manager
$110K - $130K *
Drive customer engagement and satisfaction by managing the full customer lifecycle, utilizing innovative AI workflows, and collaborating across teams to enhance service delivery and trust in our solut...
Reposted today
Senior Customer Success Manager
$110K - $130K *
Lead the charge in enhancing customer experience by utilizing AI-driven workflows, building strong relationships, and adapting strategies to ensure user adoption and satisfaction throughout the entire...
Reposted 3 days ago
Director, Policy and Partnerships
$130K *
Lead high-level policy and partnership initiatives to drive meaningful systems change in disability inclusion. Collaborate with stakeholders to enhance organizational influence and service delivery ac...
2 days ago
Vice President, Customer Success
$160K - $200K *
Drive the strategy and outcomes for customer retention and growth, leading the Customer Success organization to enhance adoption, customer health, and operational efficiency through cross-functional c...
4 weeks ago
Director Knowledge Strategy Ops
$130K - $190K *
Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...
Today
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.