Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Product Management Director - ISCO Brokerage
$143K - $273K *
Drive the product strategy for brokerage and education savings solutions. Lead cross-functional teams to enhance client engagement and operational efficiency while ensuring compliance. Bring your expe...
1 month ago
$75K - $95K *
Engineer data-driven solutions to optimize business operations, focusing on cost analysis and process improvements. Collaborate with teams to enhance financial performance and shape strategic decision...
1 week ago
$150K - $200K *
Accelerate progress at our innovative sales organization by leading growth initiatives, developing high-performing teams, and strengthening strategic customer relationships while driving a culture of...
3 weeks ago
$150K - $200K *
Drive growth and build high-performing teams in a dynamic leadership role focused on revenue generation, customer relationship building, and strategic talent development to elevate business success an...
3 weeks ago
$85K - $113K *
Join a dynamic team to supervise daily operations, drive improvements, and ensure client satisfaction in international shipping logistics, enhancing profitability and efficiency while leading a skille...
Today
Director, Customer Success Desk
$230K - $259K *
Drive the strategic vision for our Global Desk customer segmentation. Lead and mentor the North America Customer Success team, ensuring proactive engagement and high retention while collaborating acro...
Yesterday
Director, Customer Success Desk
$230K - $259K *
Champion the transformation of customer engagement by leading a high-performing Customer Success team. Drive strategic initiatives to enhance customer retention through innovative, digital-first pract...
Yesterday
Director of Service and Branch Operations
$180K - $220K *
Lead strategic operations for a dynamic service organization, enhancing performance across branches. Drive change through effective team development, compliance, and customer focus to achieve operatio...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Drive operational excellence by leading service and branch operations, aligning strategic goals with execution for outstanding performance and customer satisfaction across multiple locations. Champion...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Advance your career by providing strategic leadership and operational excellence in service and branch operations, focusing on safety, financial performance, and exceptional customer experiences acros...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Partner with us to lead service and branch operations, ensuring safety, quality, and customer satisfaction while driving strategic initiatives and financial performance across multiple locations...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Transform service and branch operations by driving strategic leadership and operational excellence. Guide multi-location teams to enhance safety, financial performance, and customer experience while f...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Drive strategic leadership and operational excellence across service and branch operations, ensuring safety, financial performance, and customer satisfaction while supporting growth and continuous imp...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Join a team that's committed to driving excellence in service and branch operations, ensuring operational efficiency, financial performance, and customer satisfaction while leading a culture of safety...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Drive operational excellence by leading service and branch operations. Collaborate with teams to boost performance, enhance customer satisfaction, and achieve financial targets while fostering a cultu...
2 weeks ago
Director of Service and Branch Operations
$180K - $220K *
Elevate your leadership skills by driving the strategic vision and operational excellence of service and branch operations, ensuring safety, quality, and customer satisfaction across multiple location...
2 weeks ago
$166K - $216K *
Engage as a strategic leader to transform the Canadian Carrier Commercial Service, driving financial and operational excellence while fostering a high-performance culture and delivering top-tier custo...
Reposted 1 week ago
$196K - $262K *
Transform client relationships and drive sales growth by leveraging industry expertise, creating innovative solutions, and nurturing new business opportunities in a dynamic, fast-paced environment...
1 week ago
Director, Import Finance & Supplier Price Compliance
$175K - $200K *
Lead and optimize global supplier finance operations, ensuring compliance and accuracy in financial transactions. Drive strategic initiatives and manage a high-performing team as part of the import fi...
2 days ago
$130K - $180K *
Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...
3 weeks ago
$100K - $150K *
Drive revenue growth by enhancing partner relationships in a collaborative channel sales role. Engage with distributors, resellers, and strategic partners to unlock potential and achieve shared commer...
2 weeks ago
Director, Technology Governance
$120K - $150K *
Join a team that's shaping technology governance to drive efficiency and innovation. Play a key role in establishing clear standards and decision rights, ensuring a well-governed environment that supp...
4 weeks ago
$87K - $122K *
Grow your career with us by developing Enterprise sales opportunities, providing tailored product solutions, and ensuring customer satisfaction to maximize business relationships and revenue in the te...
1 week ago
$129K - $165K *
Join us to lead a dynamic team in shaping an exceptional retail experience. Drive operational excellence and foster community engagement while exceeding sales targets in a fast-paced, high-growth envi...
3 weeks ago
Director, Business Development
$113K - $168K *
Champion revenue growth by managing sales and marketing strategies, fostering customer relationships, and leading collaborative efforts across functional areas to achieve strategic objectives and driv...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.