Director, Customer Service Jobs in Chicago, IL

Accelerate customer satisfaction and service quality as the Director of Customer Service, leading operations, leveraging AI tools, and building high-performing teams in a dynamic, regulated compoundin...

Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Join a team that's dedicated to driving strategic value within large-scale Salesforce transformations. You'll lead impactful delivery engagements, ensure operational excellence, and identify opportuni...

Shape the future of customer relationships by driving strategic account growth through innovative business plans and collaborative marketing initiatives. Lead efforts to exceed sales targets while fos...

Lead the charge in enhancing customer satisfaction by overseeing multi-channel support operations, driving strategic initiatives, and collaborating cross-functionally to improve product experience and...

Oversee and enhance customer support strategies, ensuring exceptional service across multiple channels while driving continuous improvement in customer experience, product support, and team performanc...

Deliver exceptional leadership as you manage and mentor the Account Management Team, enhancing customer service operations and fostering cross-functional collaboration to ensure outstanding client exp...

Lead strategic media initiatives across digital and traditional channels. Oversee cross-team collaboration and empower junior media professionals through training and development while ensuring progra...

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

Optimize your career by leading global supply chain planning initiatives. Drive strategic vision, enhance capabilities, and foster collaboration across divisions to ensure performance excellence and a...

Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...

Empower us to drive global ERP solutions by overseeing implementation, integration, and support, while collaborating with senior leaders to align strategic objectives and enhance business processes ac...

Transform your career by leading strategic purchasing initiatives, enhancing operational efficiency, and fostering partnerships that drive innovation and savings within a dynamic environment. Join us...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Lead the charge in transforming global supply chain operations by developing and implementing strategic materials and logistics initiatives. Drive continuous improvement while fostering a world-class...

Develop and execute an effective sales strategy to meet or exceed established revenue targets for accounts ($500K–$3M); drive new business growth within the assigned territory, acting as a senior sale...

Transform enterprise parcel strategies by leading carrier governance, pricing, and performance management initiatives while ensuring compliance. Collaborate cross-functionally to drive cost-effective...

Join us to lead centralized production operations, optimizing efficiency and governance. Drive continuous improvement, performance metrics, and stakeholder engagement to ensure operational excellence...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Lead transformative IT Service Operations globally, enhancing user experiences and driving proactive service delivery across regions. Collaborate with teams to elevate service management and operation...

Lead and optimize field service operations, ensuring top-notch installation, customer support, and troubleshooting of electro-pneumatic equipment, while fostering team development and customer satisfa...

Drive operational excellence by leading customer service teams, enhancing processes, and fostering strong relationships for improved service quality and customer satisfaction in a dynamic manufacturin...