Director, Customer Service Jobs in New York, NY

Drive exceptional client experiences by leading client services strategy and operations across screening services. Empower teams to deliver timely, accurate support while fostering a culture of accoun...

Join a dynamic team as you lead enterprise-wide manufacturing strategy, ensuring performance and scalability across multiple facilities while driving cross-functional collaboration and continuous impr...

Shape the future of order-to-cash processes by leading transformation initiatives, enhancing customer experiences, and driving financial outcomes through strategic decision-making and collaboration ac...

Lead the charge in optimizing complex client portfolios through strategic transaction management. Collaborate with cross-functional teams to execute high-impact real estate initiatives, ensuring align...

Transform client real estate strategies by leading complex transaction management initiatives, optimizing portfolios, and ensuring execution excellence across diverse asset classes while collaborating...

Engage with cross-functional teams to drive operational excellence and strategic initiatives. Lead performance improvements, manage change, and foster stakeholder alignment to enhance service quality...

Shape the future of operations by providing strategic leadership, driving measurable improvements, and fostering cross-functional collaboration to enhance performance, service quality, and customer ou...

Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...

Lead the charge in transforming member support by defining strategy, enhancing team performance, and integrating AI solutions. Drive operational excellence while fostering a culture of empathy and acc...

Accelerate growth by driving revenue through strategic sales of a digital payment platform to insurance carriers. Engage with C-level executives to foster relationships that enhance long-term success...

Lead end-user IT service delivery and workplace technology support, ensuring high-quality service and employee experience. Drive continuous improvement and manage vendor performance while adhering to...

Lead the charge in transforming customer support operations by driving strategic initiatives, enhancing team performance, and leveraging AI technologies to elevate the customer experience and improve...

Empower a high-performing product team to define and execute a strategic roadmap, ensuring alignment across departments while prioritizing patient access to therapies. Lead discovery and decision-maki...

Take ownership of transformative business strategies, leading integrated Customer & Growth initiatives. Drive operational excellence and change management to enhance revenue generation and client sati...

Accelerate your career by leading a dynamic sales team to drive IT security solutions. Collaborate with clients and partners to enhance sales strategies, mentor talent, and achieve regional objectives...

Elevate channel strategy and partner relationships to drive revenue growth, enhance market positioning, and ensure effective collaboration across teams, while managing negotiations and performance met...

Accelerate regional commercialization of innovative cell therapies by leading strategic initiatives, enhancing customer engagement, and ensuring optimal patient access while collaborating cross-functi...

Join us to lead the regional commercialization strategy for a groundbreaking cell therapy. Drive customer engagement, enhance patient access, and collaborate cross-functionally to maximize product ado...

Unlock your potential in a leadership role overseeing a $12B transportation network. Drive strategic direction, optimize operations, and scale logistics across multi-modal channels while building high...

Join a team that's redefining IT leadership by overseeing strategic operations, enhancing service delivery, and ensuring compliance. Drive innovation and efficiency while aligning IT with business goa...

Unlock exceptional customer experiences by leading lifecycle operations, enhancing service delivery, and driving retention strategies. Oversee teams and processes to ensure seamless onboarding and ong...

Join a dynamic team to lead operational excellence, driving process improvements and strategic initiatives. Collaborate across functions to enhance efficiency, ensure compliance, and foster a culture...

Join a team that's redefining customer success in financial services. Lead strategic initiatives to enhance customer adoption, retention, and growth while developing a high-performing organization tha...

Accelerate progress at a leading digital solutions firm by driving revenue growth, leading a dedicated sales team, and enhancing client relationships across North America. Collaborate with cross-funct...

Unlock the potential of media effectiveness by leading research design and delivery. Collaborate with clients to translate complex data into actionable insights, while mentoring teams and driving stra...