Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$197K - $313K *

Pioneer strategic delivery and operational excellence while guiding large-scale transformations. Collaborate with stakeholders to align technology with business initiatives, ensuring measurable KPIs a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$204K - $380K *

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$148K - $204K *

Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Drive strategic operational excellence in program management, ensuring effective resource allocation, project delivery, and financial oversight across multiple teams and locations to meet organization...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$175K - $190K *

Partner with us to drive commercial growth and enhance service delivery in MRO and PD Services, leveraging your leadership and operational expertise to cultivate customer relationships and spearhead i...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Transform customer insights into actionable logistics solutions by collaborating across teams to ensure competitive and viable proposals. Lead multiple, concurrent projects while driving innovation an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Lead the charge in transforming payment operations, optimizing transaction processing, and enhancing customer experience for a global financial services firm. Drive strategic initiatives to improve pa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $100K *

Develop and execute an effective sales strategy to meet or exceed established revenue targets for accounts ($500K–$3M); drive new business growth within the assigned territory, acting as a senior sale...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Staffing

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead a high-performing, geographically diverse team to enhance system reliability and availability while driving financial performance and operational excellence in energy storage projects to ensure s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $130K *

Accelerate business growth by identifying opportunities in the Workers' Compensation and IME sectors. Leverage existing relationships and industry expertise to drive sales success and enhance client e...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $185K *

Empower your career by driving innovative sales strategies and leading a dynamic team to exceed revenue goals within the financial services sector, leveraging your expertise in account management, pip...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $140K *

Champion market expansion by building strong client relationships in healthcare. Leverage your sales expertise to drive growth through strategic management of a dynamic sales pipeline while promoting...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $180K *

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$200K - $250K *

Lead the charge in enterprise sales across East USA and Canada, driving revenue through strategic account management and team leadership. Innovate market strategies in data storage and HPC while foste...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$161K - $190K *

Lead operational excellence by overseeing multi-site industrial maintenance programs that ensure high performance, efficiency, and client satisfaction through strategic management, budget oversight, a...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Technical Services

$94K - $185K *

Transform client relationships and drive revenue growth by leading a high-performing sales team in the financial services sector. Use your deep expertise to deliver impactful, tailored solutions withi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $213K *

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$195K - $240K *

Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$163K - $277K *

Champion client relationships by leading technology consulting accounts, driving growth strategies, and mentoring high-performing teams to achieve revenue targets and strengthen executive partnerships...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Unlock operational excellence by leading departmental initiatives, driving strategic planning, and achieving performance metrics to enhance efficiency and foster team engagement in a dynamic environme...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.