Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sales Director, Customer Support
$136K - $183K *
Unlock potential by leading sales strategies and managing performance across global service networks. Partner with cross-functional teams to drive revenue growth and enhance customer experiences while...
3 weeks ago
$150K - $180K *
Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...
5 days ago
Director, Customer Success Operations
$110K - $130K *
Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...
3 weeks ago
Sales Director, Retail - Northeast
$125K - $150K *
Discover a dynamic role driving revenue growth within a designated territory. Collaborate with a high-performing team to cultivate partnerships with retail pharmacies, present business solutions, and...
Reposted 2 weeks ago
$165K - $185K *
Shape product development strategies across the entire life cycle, leveraging AI tools to enhance project leadership and financial analysis, while driving growth and innovation through collaboration w...
Today
Sales Director, Pharma Delivery Systems
$159K - $287K *
Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...
1 week ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
3 weeks ago
Managing Director, Contract Logistics
$180K - $220K *
Engage in transformative enterprise logistics partnerships by leading strategic business development initiatives with Fortune 1000 executives, driving revenue growth, and designing custom solutions th...
Reposted 2 weeks ago
Sales Director, Carrier Solutions
$160K - $195K *
Empower life and annuity carriers through technology-based solutions by leveraging your extensive network and expertise to drive new business and underwriting sales, from prospects to closed deals in...
1 week ago
Assistant Director of Operations
$90K - $110K *
Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...
3 weeks ago
$125K - $150K *
Unlock potential by cultivating strong client relationships, driving sales strategy, and fostering collaboration among teams to ensure tailored solutions meet client needs, while effectively managing...
Reposted 2 weeks ago
$150K - $180K *
Unlock potential by joining a dynamic team where you’ll drive strategic sales, develop key relationships, and influence go-to-market strategies for a rapidly evolving payments landscape, making signif...
Today
Director of Enterprise Sales - Warehousing
$120K - $150K *
Deliver innovative sales solutions, leveraging strong leadership and deep supply chain expertise to drive business growth and client engagement across key industry verticals, while ensuring alignment...
5 days ago
Sr. Director of Product, Procurement
$133K - $248K *
Drive strategic product vision and execution in the Procurement domain. Lead a high-performing team, integrating modern SaaS capabilities with capital planning and construction workflows, to achieve s...
3 weeks ago
Director of Company Operations - West Division
$125K - $150K *
Elevate operational performance through strategic leadership and coaching. Drive growth, service stability, and accountability in a multi-unit service environment, ensuring sustained business improvem...
1 week ago
$114K - $190K *
Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...
2 weeks ago
Senior Director, Technical Program Management
$141K - $283K *
Lead the charge in enterprise program innovation, directing cross-unit strategies to enhance execution and governance on multi-million dollar initiatives, while fostering collaboration, transparency...
3 days ago
$132K - $198K *
Lead the charge in optimizing logistics operations across multiple sites. This strategic role requires managing complex customer relationships, ensuring safety initiatives, and driving efficiency whil...
1 week ago
Senior Director, Marketing Operations
$160K - $200K *
Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...
2 weeks ago
$125K - $150K *
Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...
3 days ago
$185K - $277K *
Elevate global compensation structures, driving performance alignment, and engaging stakeholders. Lead equity design to attract talent and navigate industry shifts with strategic insights, ensuring un...
Yesterday
$90K - $110K *
Champion operational excellence in aviation services, building trust with clients, leading a high-performing team, and driving financial and safety compliance while ensuring seamless flight execution...
6 days ago
Senior Director of Product Marketing
$150K - $180K *
Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...
1 week ago
$125K - $150K *
Unlock your potential by leading continuous improvement initiatives across multiple sites, enhancing operational excellence and fostering a culture of engagement through advanced methodologies and str...
2 weeks ago
$100K - $120K *
Inspire excellence in managing a dynamic field team dedicated to optimizing patient support programs. Collaborate with clients and stakeholders to drive performance, ensure compliance, and elevate cus...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.