Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Business Services Delivery Director, ACC
$197K - $313K *
Pioneer strategic delivery and operational excellence while guiding large-scale transformations. Collaborate with stakeholders to align technology with business initiatives, ensuring measurable KPIs a...
2 weeks ago
$120K - $150K *
Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...
1 week ago
Director, Commercial Operations & Enterprise Accounts
$204K - $380K *
Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...
1 week ago
$148K - $204K *
Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...
3 weeks ago
Director, Professional Services Operations
$120K - $150K *
Drive strategic operational excellence in program management, ensuring effective resource allocation, project delivery, and financial oversight across multiple teams and locations to meet organization...
Reposted today
$120K - $150K *
Champion sales initiatives and foster client relationships to drive solutions in dedicated warehousing and logistics. Collaborate across teams to deliver targeted strategies that enhance client succes...
1 week ago
$120K - $150K *
Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...
1 week ago
Director of MRO and PD Services
$175K - $190K *
Partner with us to drive commercial growth and enhance service delivery in MRO and PD Services, leveraging your leadership and operational expertise to cultivate customer relationships and spearhead i...
3 weeks ago
Director, Solutions - Commercial Enablement
$120K - $150K *
Transform customer insights into actionable logistics solutions by collaborating across teams to ensure competitive and viable proposals. Lead multiple, concurrent projects while driving innovation an...
3 weeks ago
$120K - $180K *
Lead the charge in transforming payment operations, optimizing transaction processing, and enhancing customer experience for a global financial services firm. Drive strategic initiatives to improve pa...
1 week ago
$90K - $100K *
Develop and execute an effective sales strategy to meet or exceed established revenue targets for accounts ($500K–$3M); drive new business growth within the assigned territory, acting as a senior sale...
2 weeks ago
$120K - $150K *
Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...
4 days ago
$120K - $150K *
Lead a high-performing, geographically diverse team to enhance system reliability and availability while driving financial performance and operational excellence in energy storage projects to ensure s...
3 weeks ago
Sales Director - IME, Texas Markets
$90K - $130K *
Accelerate business growth by identifying opportunities in the Workers' Compensation and IME sectors. Leverage existing relationships and industry expertise to drive sales success and enhance client e...
3 weeks ago
$125K - $185K *
Empower your career by driving innovative sales strategies and leading a dynamic team to exceed revenue goals within the financial services sector, leveraging your expertise in account management, pip...
3 days ago
$90K - $120K *
Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...
3 days ago
$120K - $140K *
Champion market expansion by building strong client relationships in healthcare. Leverage your sales expertise to drive growth through strategic management of a dynamic sales pipeline while promoting...
2 days ago
$120K - $180K *
Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...
1 week ago
$200K - $250K *
Lead the charge in enterprise sales across East USA and Canada, driving revenue through strategic account management and team leadership. Innovate market strategies in data storage and HPC while foste...
1 week ago
$161K - $190K *
Lead operational excellence by overseeing multi-site industrial maintenance programs that ensure high performance, efficiency, and client satisfaction through strategic management, budget oversight, a...
1 month ago
Sales Director - Financial Services
$94K - $185K *
Transform client relationships and drive revenue growth by leading a high-performing sales team in the financial services sector. Use your deep expertise to deliver impactful, tailored solutions withi...
1 week ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
4 days ago
Senior Manager, Product Operations
$195K - $240K *
Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...
2 days ago
Director of Consulting Services Sales | Manufacturing
$163K - $277K *
Champion client relationships by leading technology consulting accounts, driving growth strategies, and mentoring high-performing teams to achieve revenue targets and strengthen executive partnerships...
2 weeks ago
$90K - $130K *
Unlock operational excellence by leading departmental initiatives, driving strategic planning, and achieving performance metrics to enhance efficiency and foster team engagement in a dynamic environme...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.