Director, Customer Service Jobs in Charlotte, NC

Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...

Help us drive strategic growth in Pharma Solutions by leading complex sales initiatives, developing executive-level relationships, and delivering tailored CDMO solutions from concept through commercia...

Lead cross-functional collaboration to enhance luxury customer fulfillment. Drive performance insights and operational efficiencies while ensuring service excellence and a seamless experience across a...

Join a dynamic team as you drive operational alignment and enhance the luxury customer experience through analytics, collaboration, and process improvement, while addressing complex fulfillment challe...

Lead the charge in driving enterprise growth by integrating business development, channel strategy, and revenue operations. Partner with cross-functional teams to implement data-driven strategies for...

Lead global order entry and billing operations, ensuring compliance and accuracy while overseeing transformation initiatives to enhance efficiency through automation and AI, driving strategic executio...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Innovate and execute a comprehensive enterprise communications strategy to enhance organizational culture, manage reputation, and support change initiatives across diverse channels, serving as a trust...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Manage client relationships and service delivery, drive operational excellence, and lead a high-performing team. This role involves strategic alignment, quality assurance, and financial oversight for...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

Shape the future of global deal strategies by leading a high-impact team focused on streamlining sales processes, enhancing quote-to-cash efficiency, and driving continuous improvement in complex comm...

Lead the transformation of technology operations by driving automation, enhancing resilience, and improving operational efficiency. Oversee a large team while ensuring strategic alignment with busines...

Transform strategic account management by driving growth and forging strong partnerships with corporate and laboratory stakeholders across the diagnostics landscape. Leverage expertise to maximize mar...

Engineer operational excellence within warehousing; lead efforts to improve efficiency and support onboarding in new markets across the network. Drive strategic initiatives, leveraging technology to o...

Optimize supplier relationships to enhance the production quality and efficiency of drug-device combination products, ensuring compliance and effective logistics in pharmaceutical manufacturing proces...