This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Senior Director of Product Management
$235K - $300K *
Lead the charge in developing a high-performing product management team, shape strategic product initiatives, and enhance AI fluency to drive outcomes and improve workflows in a fast-paced, evolving B...
3 weeks ago
$100K - $120K *
Join a team that's driving marketing strategy and execution across diverse lines of business. Lead initiatives in digital and traditional media, oversee creative projects, and collaborate with stakeho...
2 weeks ago
Director, Product and Design - Enterprise AI
$149K - $182K *
Innovate and lead the vision for AI-driven product development. Oversee design and management strategies while collaborating with cross-functional teams to deliver exceptional user experiences and mea...
4 days ago
Director, Product and Design - Enterprise AI
$149K - $182K *
Empower strategic vision by leading product management and design for AI solutions. Drive innovation, team engagement, and collaboration across functions to deliver impactful software experiences that...
4 days ago
Senior Manager, Product Marketing
$100K - $120K *
Innovate positioning and messaging for a diverse educational product portfolio. Spearhead go-to-market strategies and empower sales teams with compelling tools to enhance market presence and ensure im...
4 weeks ago
Senior Manager, Product Marketing
$100K - $120K *
Shape product marketing strategies by building positioning, messaging, and sales enablement tools to ensure successful launch and promotion of educational travel programs while collaborating across te...
4 weeks ago
Senior Manager, Product Marketing
$100K - $120K *
Shape the future of educational travel by developing impactful product marketing strategies. Drive effective go-to-market initiatives, enhance sales capabilities, and ensure compelling messaging acros...
4 weeks ago
$160K - $200K *
Drive growth and innovation in a key leadership role overseeing Sales Engineering. Shape strategies and processes to deliver cutting-edge technical solutions, enhance customer engagement, and build a...
2 weeks ago
$160K - $200K *
Lead the charge in building a high-performance Sales Engineering team, aligning technical strategies with business priorities and customer needs across multiple regions. Drive innovative solutions and...
2 weeks ago
$100K - $120K *
Grow your career with us by leading product innovation and strategy across diverse categories. Drive customer value through IoT solutions, manage product lifecycles, and collaborate with cross-functio...
Reposted 1 week ago
Director of Customer Team - Electronics
$110K - $130K *
Lead the charge in managing customer relationships and automotive projects, driving sales growth and customer satisfaction through effective cross-functional collaboration and strategic initiatives ac...
3 days ago
Director of Customer Team - Electronics
$110K - $130K *
Shape the future of automotive electronics by leading customer engagements and driving profitability through strategic sales and project management, while building strong client relationships and guid...
5 days ago
$170K *
Join as a strategic partner to enhance workplace culture, oversee employee and labor relations, and lead initiatives for organizational effectiveness and employee growth in a dynamic environment, fost...
3 weeks ago
$100K - $120K *
Transform the operational landscape of our innovative PHP/IOP center by leading a dedicated team to ensure quality care delivery, regulatory compliance, and patient satisfaction while fostering a cult...
Today
Associate Vice President, Visitor Services & Experience
$80K - $95K *
Shape the future of visitor experiences by leading a dynamic team that delivers exceptional service across multiple locations, ensuring memorable interactions that highlight the best of the city...
3 days ago
Executive Director, Workplace Delivery
$241K - $449K *
Shape the future of workplace strategy by leading end-to-end delivery across complex campuses. Drive alignment, set vision, and oversee workplace experiences to enhance employee satisfaction and achie...
Reposted 3 weeks ago
Director of Operations Order Processing
$70K - $100K *
Champion operational excellence by leading a multi-location team in order processing, driving customer satisfaction and efficiency through strategic management and collaboration across departments for...
2 weeks ago
Senior Director, TSG Data Architecture
$226K - $276K *
Deliver strategic architectural leadership as you define and execute the enterprise data platform roadmap. Collaborate across functions to create governed data capabilities driving analytics and AI in...
1 week ago
Senior Director, TSG Data Architecture
$236K - $289K *
Unlock innovative data solutions by leading enterprise architecture strategies, setting standards for scalable, secure data platforms, and shaping the data culture across functions and regions to driv...
1 week ago
Manager, Customer Development & Growth Market
$80K - $97K *
Pioneer innovative strategies in customer acquisition and engagement by leading teams that drive revenue growth and enhance eCommerce performance through collaboration and technical support in a dynam...
1 month ago
$135K - $160K *
Transform member experience by designing and leading a scalable, personalized support model that blends AI with human connection, ensuring every member receives the right level of attention throughout...
3 weeks ago
$160K - $180K *
Drive world-class hospitality across 14 global locations, transforming reception and conference services. Lead and inspire diverse teams, setting strategic direction for exceptional client experiences...
Reposted 1 week ago
Senior Customer Experience (CX) Manager
$110K - $125K *
Lead a dynamic team to elevate customer experience through innovative service strategies. Own the operational model and customer engagement standards while driving measurable revenue and fostering loy...
2 weeks ago
Director, Operational Excellence & Governance
$125K - $150K *
Lead strategic governance and operational excellence initiatives that drive quality, compliance, and continuous improvement in claims, new business, and underwriting operations while maintaining indep...
2 weeks ago
Product Manager, Adobe Experience Platform
$110K - $130K *
Lead the charge in developing innovative product strategies that enhance client experience and drive revenue. Collaborate across teams to create and manage a strategic roadmap that aligns with busines...
1 week ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.