Director, Customer Experience Jobs in Dallas, TX

Drive customer-centric transformation by leading a dedicated Customer Experience function that enhances the entire customer journey through data-driven insights and cross-departmental collaboration...

Pioneer transformative customer experiences as you lead implementations and drive engagement across our product portfolio, ensuring swift onboarding and ongoing success for clients in a dynamic, hands...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Engage with customers to strengthen relationships, drive revenue growth, and lead cross-functional teams in delivering strategic leasing initiatives while ensuring alignment with market trends and ope...

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

Lead the development of innovative customer experience strategies that enhance post-sale journeys, drive revenue retention, and foster customer engagement throughout the lifecycle...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Join a team that's reinventing workforce management by shaping strategies and leading operations in a dynamic contact center environment. Drive optimization through advanced forecasting and ensure exc...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Drive transformative customer experiences by owning journey strategies, optimizing interactions, and collaborating across teams to elevate value and connection. Your insights will directly improve how...

Elevate customer engagement by leading a transformative Customer Experience strategy that blends human interaction and advanced tech. Drive product adoption, retention, and revenue growth by optimizin...

Pioneer innovative event solutions as a Senior Technical Leader, guiding complex projects from conception to execution. Collaborate with cross-functional teams to enhance client experiences while ment...

Transform the customer experience landscape by developing integrated strategies that align HCP and patient interactions with brand objectives, driving measurable outcomes through collaborative partner...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Elevate customer experience by leading strategic retention and loyalty initiatives. Drive measurable impact through data-informed insights and foster a high-performing team, dedicated to enhancing sat...

Take ownership of diverse employee needs, supporting workplace experiences and enhancing programs. Collaborate across teams to drive continuous improvement, ensuring a positive employee journey while...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Drive measurable impact through strategic media planning and execution across various channels, focusing on innovation, performance optimization, and cross-functional collaboration to enhance brand su...

Unlock potential by enhancing the customer journey in digital insurance services. As a key driver in product enhancement, you’ll balance customer expectations with business goals, delivering solutions...

Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...

Join a team that's redefining customer engagement and marketing operations. Drive innovative strategies, enhance CRM capabilities, and lead high-impact initiatives that optimize performance and foster...