Director, Customer Experience Jobs in Toronto, ON

Champion customer-centric transformation by leading cross-functional teams to implement a journey-led operating model that drives measurable outcomes and optimizes customer experiences across all touc...

Elevate client experiences by leading digital platform solutions, overseeing technical teams, and ensuring high-quality delivery across various engagements while driving innovation in analytics, DAM...

Create strategic growth in technology retail by leading national programs and client partnerships. Drive operational excellence while developing high-performing teams to enhance client relationships a...

Join our team to drive impactful digital and traditional media strategies. Oversee execution, manage a junior team, and collaborate with experts to deliver performance-driven results and insights that...

Champion client growth through strategic analytics and product innovation, driving insights and engagement with top clients. Collaborate cross-functionally to enhance product offerings, while serving...

Join a team that's shaping the narrative of an industry leader by defining and executing innovative marketing and communications strategies to enhance visibility and reputation across North America. E...

Contribute to transformative healthcare by leading integrated HCP engagement strategies. Drive measurable outcomes through omnichannel planning and stakeholder mapping, while shaping the future of med...

Join a team that's driving innovative technology solutions in healthcare. As a key facilitator, you'll manage multi-faceted projects, ensuring seamless collaboration and delivery, while enhancing pati...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Unlock potential by redefining the content marketing strategy for an AI-first e-commerce platform, enhancing customer engagement and establishing brand authority across multiple channels while oversee...

Grow your career with a leadership role that shapes digital experiences, leading a design team to create impactful products across channels while collaborating with cross-functional partners to drive...

Innovate digital strategies for a Telecom client, leading high-impact initiatives that transform business operations while developing lasting executive relationships and driving market solutions tailo...

Take ownership of client media strategies by leading execution, optimization, and reporting efforts. Collaborate across teams, manage resources, and leverage analytics to drive impactful digital marke...

Join a dynamic team to develop and execute a strategic product roadmap that enhances customer journey experiences through innovative digital channels, focusing on measurable improvements in satisfacti...

Join a team that's dedicated to driving impactful Paid Search and Social strategies. Lead a talented group of buyers, ensuring execution quality and optimizing performance through data-driven insights...

Seeking a strategic Director of Integrated Marketing to spearhead growth initiatives through enterprise and account-based marketing, leading a multi-channel approach and collaborating across various t...

Inspire a culture of change by leading transformation initiatives, empowering teams, and developing change enablement strategies. Collaborate at all levels to foster adaptation and deliver significant...

Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...

Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...

Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...

Shape the future of integrated media strategies by leading a dynamic team to optimize cross-channel investments for major CPG clients, driving performance with data-driven insights and strategic direc...

Grow your career with a team that's redefining employee experiences. In this strategic leadership role, you'll design and enhance innovative onboarding and development programs that engage and empower...

Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...

Deliver effective digital media strategies, optimize campaigns, and manage client relationships across channels for healthcare clients while leading a talented team and ensuring alignment with busines...

Unlock potential by leading the strategy and execution for the Scene+ travel vertical. Drive growth, enhance member engagement, and optimize partnerships within the travel and banking sectors, ensurin...