Director, Customer Experience Jobs in Toronto, ON

Join a team that's shaping the CX technology landscape by leading a talented group of business systems analysts and program managers. Drive operational excellence and innovation to enhance customer ex...

Create a structured approach for managing and delivering customer experience projects. This leadership role focuses on aligning corporate and divisional goals, driving effective governance, and boosti...

Transform customer experiences by managing high-stakes escalations, safeguarding brand integrity, and driving strategic solutions. Lead cross-functional collaborations to ensure exceptional outcomes w...

Lead the transformation of customer experience through strategic vision and execution. Drive impactful storytelling, measurable outcomes, and develop capabilities at scale within our global organizati...

Architect the future of CXAI by driving strategic transformation and change enablement initiatives. Engage across all levels to craft compelling narratives, establish performance metrics, and lead imp...

Unlock potential by serving as a strategic partner, leveraging data to drive people strategies, tackling organizational challenges, and enhancing engagement and performance to support Talented teams i...

Lead enterprise-wide process optimization by establishing a Centre of Excellence. Drive cost reduction, enhance customer and employee experiences, and implement automation strategies for scalable grow...

Lead the charge in redefining user experiences across a dynamic B2B healthcare technology portfolio, ensuring intuitive, consistent, and customer-aligned interactions while driving AI transformation a...

Champion user experience excellence to enhance product interactions and drive AI innovation across B2B healthcare technology, ensuring user needs align with business goals through strategic collaborat...

Empower progress at the intersection of employee experience and data insights. Design and implement innovative programs, leveraging people-centered strategies to enhance engagement while guiding leade...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Unlock the potential of travel partnerships by leading strategy, optimizing operations, and enhancing agent engagement to drive growth and revenue in a dynamic, collaborative environment...

Lead the charge in strategic account management across a $10M+ portfolio, driving growth, enhancing client relationships, and ensuring operational excellence while collaborating across organizational...

Champion digital transformation in healthcare by leading omnichannel strategies that enhance client engagement and operational efficiency, while guiding cross-functional teams to drive measurable bran...

Accelerate progress at a leading startup by shaping product strategy, optimizing SDLC, and mentoring a high-performing team to achieve business growth and market leadership...

Lead CRM initiatives, enhancing customer experience and driving data-driven strategies. Collaborate cross-functionally to align tech and operational goals, ensuring measurable business value and scala...

Elevate your career by leading product teams in delivering innovative medication management solutions. Collaborate with cross-functional leaders to enhance strategic execution and achieve operational...

Shape the customer experience strategy by translating complex insights into actionable business recommendations, engaging with senior stakeholders and managing impactful syndicated research initiative...

Champion integrated HCP engagement strategies through medical communications. Collaborate with diverse teams to design impactful engagement frameworks, optimize outcomes, and drive growth in the life...

Lead integrated campaigns by guiding cross-functional teams and managing client relationships. Drive strategic growth through performance insights and effective budget oversight while fostering high t...

Transform our operational strategies by leading initiatives that enhance efficiency and drive success across teams, ensuring alignment with corporate objectives while fostering a culture of innovation...

Lead the Customer Success organization to enhance customer engagement, drive renewals, and maximize value realization across diverse segments through strategic execution and cross-functional collabora...

Lead transformative workplace services across multiple regions, enhancing operational effectiveness and employee engagement through innovative facility management and strategic partnerships...

Transform growth marketing by leading a high-performing team to optimize customer acquisition and revenue expansion through innovative strategies and data-driven decisions in a high-velocity B2B SaaS...

Oversee managed services delivery operations, ensuring high-quality customer service and operational efficiency while driving process improvements and team excellence. Empower teams to innovate and ex...