This is your destination for finding a high paying Director, Customer Experience jobs. With a wide range of opportunities across various organizations, stepping up your career with a job that values your potential is within reach.
A Director, Customer Experience is responsible for formulating strategies that shape the customer journey, driving customer satisfaction and loyalty. They work closely with other departments to enhance every aspect of the customer experience, from product development to marketing and sales.
Typically, a Bachelor's degree, combined with extensive experience in Customer Service or a relevant field is needed to successfully land a Director, Customer Experience role. A deep understanding of customer behavior and excellent leadership capabilities are must-haves.
A career as a Director, Customer Experience allows you to play a crucial role in shaping the customer journey. It's a challenging yet rewarding job that offers competitive pay and numerous growth opportunities.
Customer Experience Program Manager
$81K - $130K *
Shape the future of customer experience by managing programs that transform data into actionable insights, enhance service delivery, and drive business decisions through collaboration across teams and...
2 weeks ago
$70K - $95K *
Manage and develop a high-performing sales team, driving customer acquisition and retention while fostering a positive, accountable culture in a fast-paced freight brokerage environment...
4 weeks ago
Chief of Staff to SVP and GM, Employee Experience & AI (Moveworks)
$228K - $412K *
Optimize initiatives as Chief of Staff for a senior executive in AI, driving alignment across teams, unblocking key projects, and ensuring strategic execution within a fast-paced environment that shap...
2 weeks ago
$100K - $130K *
Lead the charge in managing facility operations across multiple sites, ensuring safety and compliance of workplace environments while fostering internal collaborations and vendor partnerships to enhan...
3 weeks ago
$100K - $130K *
Lead the charge in client relationships and media strategies, managing a dynamic team to develop and implement cross-channel paid media plans. Drive agency growth through innovative solutions and fina...
2 weeks ago
Director, New Business Development (Agency Vertical)
$93K - $170K *
Drive growth by engaging media agencies, executing strategic sales plans to optimize revenue through NIQ's audience data and solutions. Foster strong client relationships while leveraging your experti...
3 days ago
Sr. Director, HR Business Partner - Production & Warehouse
$120K - $150K *
Drive HR excellence across a multi-site production network, leading a team of HR professionals. Ensure effective HR practices and enhance frontline leadership in a fast-paced operational environment...
1 week ago
$120K - $150K *
Join a team that's redefining customer support across diverse partnerships. You'll build and lead operations ensuring fast, scalable solutions for millions of end users, navigating complexity and leve...
1 week ago
$120K - $180K *
Accelerate progress at the forefront of customer support, designing and leading operations for a diverse partner ecosystem, ensuring fast and scalable solutions for millions of users while integrating...
3 weeks ago
Director, New Business Development (Agency Vertical)
$93K - $170K *
Grow client relationships and drive revenue by developing strategic sales plans for media agencies, utilizing NIQ audience data and measurement solutions to optimize ROI and achieve sales objectives i...
1 week ago
$392K - $441K *
Grow your career with us as a strategic leader in Enterprise Sales, driving growth in the East region. Lead teams, devise innovative go-to-market strategies, and cultivate new business opportunities i...
2 days ago
$392K - $441K *
Take ownership of driving growth in the East region by mentoring sales teams, strategizing market plans, and securing new enterprise accounts through proactive lead generation and collaboration...
2 days ago
Design Director | K-12 & Higher Education
$120K - $150K *
Transform design excellence by providing leadership across projects, ensuring innovation and quality as the firm seeks to exceed client expectations and set benchmarks in architecture for various sect...
Today
Design Director | K-12 & Higher Education
$120K - $150K *
Empower design excellence by leading a talented team, driving innovation and quality across projects while consistently exceeding client expectations and shaping industry standards...
Today
Design Director | K-12 & Higher Education
$100K - $130K *
Lead the charge in delivering innovative design solutions, mentoring a talented team, and ensuring exceptional client service while upholding industry standards across all projects and processes...
Today
Design Director | K-12 & Higher Education
$100K - $130K *
Transform design leadership by driving innovation and excellence while mentoring a talented team. Collaborate across departments to elevate client experiences and project outcomes while adhering to in...
Today
$140K - $160K *
Join a team that's redefining media strategy. Lead insight-driven campaigns that connect branding and performance, fostering strong client relationships, and mentoring a dynamic team within a collabor...
2 weeks ago
Director, Corporate Communications (Fill Time, Fixed-Term)
$210K - $240K *
Lead the charge in global corporate communications, shaping narratives and strategies that drive engagement. Collaborate across teams to enhance media relations, oversee PR efforts, and ensure effecti...
3 weeks ago
Director, Corporate Communications (Fill Time, Fixed-Term)
$210K - $240K *
Join a team that transforms corporate communications by leading global PR and analyst relations at scale. Shape narratives around Culture Amp's innovations while collaborating with executives and cros...
3 weeks ago
$100K - $130K *
Lead strategic digital marketing initiatives. Inspire a high-performing team to drive growth and optimize a multi-million-dollar Paid Search budget across diverse product sectors...
3 weeks ago
$100K - $130K *
Lead transformative digital marketing initiatives, manage significant budgets, and inspire a high-performing team to drive growth across diverse product categories while championing Paid Search as a c...
3 weeks ago
$120K - $150K *
Lead digital marketing strategy and inspire a high-performing team while managing significant budgets to drive growth across multiple product categories and channels...
3 weeks ago
$100K - $130K *
Execute a comprehensive Paid Search strategy, manage a multimillion-dollar budget, and lead a dynamic team to drive digital marketing growth across diverse product lines while enhancing overall ROI an...
3 weeks ago
$100K - $130K *
Lead the charge in digital marketing strategy, directing a high-performing team to optimize Paid Search initiatives, manage substantial budgets, and drive revenue growth across diverse product categor...
3 weeks ago
$120K - $140K *
Transform the management of registered plans by leading a high-performing team, ensuring compliance with regulations, and enhancing operational efficiencies. Drive strategic initiatives to deliver exc...
4 weeks ago
What skills are needed for a Director, Customer Experience?
Top skills for a Director, Customer Experience include leadership, strategic thinking, customer service, data analytics, and communication skills.
How much does a Director, Customer Experience make on average?
While the salary can vary significantly based on the industry and location, a Director, Customer Experience can expect to earn a minimum of $100K annually.
Are there growth opportunities for a Director, Customer Experience?
Yes. After a Director, Customer Experience, one can advance to senior roles such as VP of Customer Experience, or even Chief Customer Officer.
What industries need a Director, Customer Experience?
Industries such as retail, telecommunications, healthcare, technology, and financial services often require a Director, Customer Experience.