Gartner

Client Director Team Lead, GTS

Gartner • $158K — $199K *
US-AnywhereRemote in North Carolina, US
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of experience, with 10+ years in sales
  • Successful track record in a quota-bearing consultative selling environment
  • Experience building relationships with C-Level and senior clients
  • Proficient in global account planning and territory management
  • Strong influence and relationship-building skills
  • In-depth understanding of technology buying centers
  • Bachelor's degree desired; Master's preferred

Responsibilities

  • Develop trust-based relationships with senior technology leaders
  • Lead account and territory strategy for growth and retention
  • Create account solutions and license architectures
  • Coordinate account planning with sales and internal teams
  • Coach and lead the sales team in best practices
  • Translate client strategies into value delivery opportunities
  • Manage account growth and client engagement

Benefits

  • Competitive salary and generous paid time off
  • Uncapped commission structure
  • Access to world-class sales training and development programs
  • Annual attendance at exclusive top performer events
  • Team-oriented culture that embraces inclusion
  • Professional development and career growth opportunities
Full Job Description
About the role:

The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director, Team Lead will carry a sales quota and manage one to three direct reports - focusing on client value delivery, client retention, and new business.

What you will do:
  • Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
  • Lead overall account and territory strategy to drive YoY growth and retention
  • Develop exemplary account solutions and license architectures - building account vision and strategy, and driving execution towards intended state
  • Orchestrate and marshal account planning and execution with sales team members and cross-BU internal partners
  • Lead and coach direct sales team on best practice execution
  • Develop understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
  • Attract and retain top talent within sales team by following Gartner's validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open opportunities
  • Drive high activity by coordinating prospecting strategies and driving prospecting execution
  • Become a trusted advisor for the client across all their primary locations
  • Account management with the outcome of increased customer engagement and an increase in retention and account growth
  • Quota responsibility aligned to a specific multinational account
  • Build and demonstrate mastery of Gartner sales methodology and products
  • Drive consistent execution of Gartner's proven best practices
  • Line leadership, coaching, and development of direct report sales associates
  • Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis
  • Maintain and leverage competitive knowledge & focus


What you will need:
  • 15+ years of experience with +10 years of sales experience. Past leadership experience strongly preferred.
  • Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
  • Experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies
  • Proficient in global account planning, territory management, and developing solution/license architectures
  • Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
  • Proven experience building trust-based client relationships - offering value added, insightful and strategic insight into their business
  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts
  • Extensive and relevant industry knowledge, specific to vertical markets per territory
  • Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc.)
  • Proficiency in navigating full lifecycle of sales process
  • Bachelor's degree desired
  • Master's degree a plus


What you will get:
  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Uncapped commission structure
  • World-class sales training programs and skill development programs
  • Annual "Winners Circle" event attendance at exclusive destinations for top performers
  • Collaborative, team-oriented culture that embraces inclusion
  • Professional development and career growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

About Gartner

Gartner, Inc. is a research and advisory company that provides information, advice, and tools for leaders in IT, finance, HR, customer service and support, legal and compliance, marketing, sales, and supply chain functions. The company operates in more than 100 countries and has over 16,000 employees. Gartner was founded in 1979 and is headquartered in Stamford, Connecticut.
Learn more about Gartner
Size
16,600 employees
Market Cap
$26.4 billion
Industry
Net Income
$266.7 million
Founded
1979
5 Year Trend
+14.1%
Revenue
$4 billion
NASDAQ

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