Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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1
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$150K - $200K *

Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$162K - $271K *

Pioneer cybersecurity excellence by leading compliance and risk strategies for mergers and acquisitions, ensuring secure integrations through collaboration and tailored guidance across digital technol...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $147K *

Transform strategic benefit configuration and claims operations through leadership, ensuring compliance, scalability, and exceptional client experiences across multiple systems while driving innovatio...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$290K - $376K *

Transform enterprise collaboration by leading AI-powered product strategy, driving innovation, and influencing large organizations to adopt next-gen workflows. Collaborate cross-functionally and mento...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$290K - $376K *

Lead the charge in defining AI-powered product strategy for enterprise collaboration, working at the intersection of innovation and customer partnership to drive transformative workflows across design...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$270K - $330K *

Optimize post-sale strategies by leading operations and enhancing customer outcomes. Collaborate cross-functionally to improve processes, maximize efficiency, and support business growth within a high...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion the next wave of sports media analytics by driving product innovation and strategic development. Collaborate with cross-functional teams to enhance tools that deliver actionable insights for...

4 days ago

  •   5 - 7 years exp.  •   Media

$100K - $130K *

Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$171K - $256K *

Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$140K - $150K *

Join a team that's focused on driving customer success for enterprise clients. Own the full lifecycle of customer relationships, ensuring retention and growth through strategic engagements and data-dr...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$252K - $280K *

Champion a high-impact membership program transforming consumer loyalty into a vibrant lifestyle platform. Drive strategic vision while leading cross-functional teams to enhance customer experience an...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$194K - $220K *

Lead our IT Systems Engineering team in shaping endpoint and applications strategies. Mentor engineers, drive initiatives for security and automation, and enhance collaboration across teams to ensure...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$260K - $285K *

Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Business Services

$228K - $412K *

Optimize initiatives as Chief of Staff for a senior executive in AI, driving alignment across teams, unblocking key projects, and ensuring strategic execution within a fast-paced environment that shap...

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Advance the indirect procurement function by negotiating IP, software, and consulting contracts while developing strategies to optimize corporate spending. Cultivate vendor relationships and ensure co...

Today

  •   5 - 7 years exp.  •   Technical Services

$210K - $230K *

Engage as a transformative leader in media activation, shaping strategic vision and execution across multi-channel frameworks while driving sustainable growth and nurturing high-performing teams in a...

1 month ago

  •   11 - 15 years exp.  •   Media

$150K - $200K *

Reimagine global Sales Development by defining strategies, setting standards, and empowering regional teams to enhance pipeline generation and alignment with revenue priorities across diverse markets...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Elevate your career by leading our organization’s benefits and payroll strategies! Drive continuous improvement, ensure compliance, and foster a high-performing team while providing exceptional suppor...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $235K *

Unlock potential by driving new revenue initiatives that reshape customer experiences and capture fresh growth opportunities. Collaborate with cross-functional teams to innovate and transform concepts...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $197K *

Lead innovative growth initiatives to accelerate revenue by creating new customer experiences and acquisition channels. Collaborate with cross-functional teams to pioneer projects that unlock new mark...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $297K *

Champion the evolution of technical execution excellence by leading cross-functional teams to ensure seamless integration of solutions from pilot to enterprise scale, driving innovation and discipline...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$239K - $299K *

Manage product strategies and lead a team to enhance our Workforce Management solutions. Collaborate with various teams to understand market needs and drive the growth of customizable products tailore...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$208K - $299K *

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$77K - $91K *

Help us transform supplier management by leading a dynamic team to optimize strategies, drive revenue growth, and collaborate effectively across functions while mentoring team members and ensuring ope...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Lead the charge in developing strategic relationships with healthcare thought leaders. Enhance brand visibility and engagement while collaborating across teams to support Hepatology initiatives and dr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.