Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$178K - $214K *

Lead complex pricing engagements to enhance client revenue performance and commercial strategy. Oversee analyses, client interactions, and develop pricing methodologies to achieve impactful results ac...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's driving transformational change in fulfillment operations by leading high-impact projects, enhancing performance, and fostering a culture of continuous improvement across the organi...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$326K - $383K *

Drive the future of product innovation, leading a skilled team to shape strategies that enhance member experiences and business outcomes, while navigating complex market landscapes and inspiring cross...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Pioneer innovative approaches in leading the Essential Support department. Drive strategic initiatives, manage a collaborative team, and ensure exceptional service delivery for clients while making a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$225K - $250K *

Lead the charge in developing and managing a $15-25MM portfolio, driving growth and strategic partnerships at the executive level. Build and mentor a high-performing team while ensuring profitability...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Lead an integrated team to manage federal real estate programs, ensuring quality control, risk management, and successful delivery of services while coordinating with key government stakeholders and p...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$155K - $186K *

Unlock your potential as you lead complex pricing engagements, enhance commercial strategies, and drive impactful client outcomes by leveraging deep expertise in pricing optimization and team leadersh...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$175K - $225K *

Lead national strategies to engage large healthcare systems, fostering executive relationships that drive adoption of innovative solutions. Oversee complex sales cycles, expanding contracts and foster...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$118K - $175K *

Lead transformative creative initiatives by managing a global studio team, ensuring high-quality design output while engaging hands-on in project delivery and enhancing operational efficiency across t...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Join us to shape CIAM strategy and governance, driving secure, scalable solutions. Collaborate with cross-functional teams to align business objectives with identity capabilities, ensuring compliance...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$131K - $219K *

Champion engineering excellence by leading DFX initiatives and cross-functional teams, driving operational KPIs, and building talent in the biomedical domain to enhance product manufacturability, qual...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$168K - $269K *

Champion employee relations strategies by providing expert guidance and support to HR and management, ensuring compliance with laws and fostering a positive workplace culture aligned with organization...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Take ownership of the Growth & Data product roadmap, collaborating across teams to turn insights into actionable strategies that enhance user experiences and drive business success through data-inform...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Join a team that's shaping the future of talent and leadership development. Drive strategic growth by enhancing organizational capabilities and spearheading people operations, ensuring a vibrant cultu...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$400K - $475K *

Transform the go-to-market strategy and elevate product marketing excellence to drive success in a dynamic SaaS environment. Lead a high-performing team to shape messaging, competitive insights, and l...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $118K *

Optimize sales performance and team development by leading a high-performing team to enhance operational excellence, drive customer satisfaction, and foster strong relationships within the electronic...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$159K - $211K *

Drive global production quality excellence by leading cross-functional teams to ensure compliance with G&W Electric standards, implementing best practices, and improving performance throughout the pro...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$121K - $173K *

Accelerate progress at driving customer growth through tailored marketing solutions while managing the complete sales pipeline, focusing on building trusted relationships and maximizing the success of...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$169K - $233K *

Lead the charge in ensuring integrity of financial systems, overseeing OneStream governance and supporting a high-performance team. Collaborate across functions to enhance reporting and data accuracy...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$169K - $233K *

Join a team that's committed to maintaining the integrity of financial systems. This role leads a team to manage the OneStream platform, collaborating across departments to enhance corporate reporting...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$114K - $143K *

Drive customer success by enhancing product adoption and retention for a diverse portfolio, leveraging advanced tools and collaborative strategies to support investment and wealth management clients t...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$214K - $335K *

Transform engineering leadership to drive innovative solutions in our Institutional segments. Guide multi-disciplinary teams to execute product roadmaps, ensuring high-quality delivery and collaborati...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Engage in a dynamic role where you'll build strategic relationships and drive new business growth. Collaborate cross-functionally to deliver tailored solutions, leveraging curiosity and a strong work...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$95K - $102K *

Shape the future of digital marketing strategy by providing senior-level guidance, performance analysis, and cross-functional coordination to drive integrated campaigns that ensure alignment with broa...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$130K - $160K *

Drive the sourcing strategy and market access for parts supply, fostering relationships with key Asian suppliers while ensuring compliance and quality standards are met for operational excellence acro...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.