Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Senior Director, Product Management - Digital Workplace Solutions
$150K - $200K *
Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...
1 week ago
Director, Cyber Governance Risk and Compliance ACD Deal Lead
$162K - $271K *
Pioneer cybersecurity excellence by leading compliance and risk strategies for mergers and acquisitions, ensuring secure integrations through collaboration and tailored guidance across digital technol...
1 week ago
$131K - $147K *
Transform strategic benefit configuration and claims operations through leadership, ensuring compliance, scalability, and exceptional client experiences across multiple systems while driving innovatio...
1 week ago
Director, Product - Enterprise
$290K - $376K *
Transform enterprise collaboration by leading AI-powered product strategy, driving innovation, and influencing large organizations to adopt next-gen workflows. Collaborate cross-functionally and mento...
3 weeks ago
Director, Product - Enterprise
$290K - $376K *
Lead the charge in defining AI-powered product strategy for enterprise collaboration, working at the intersection of innovation and customer partnership to drive transformative workflows across design...
3 weeks ago
Sr. Director, Revenue Operations (Global Customer Success & Services)
$270K - $330K *
Optimize post-sale strategies by leading operations and enhancing customer outcomes. Collaborate cross-functionally to improve processes, maximize efficiency, and support business growth within a high...
6 days ago
$120K - $150K *
Champion the next wave of sports media analytics by driving product innovation and strategic development. Collaborate with cross-functional teams to enhance tools that deliver actionable insights for...
4 days ago
Associate Principal, CX Application Strategy
$100K - $130K *
Empower clients to innovate by driving AI transformation in digital CX strategies, merging technology with strategy to create impactful business outcomes in contact center operations...
1 week ago
Customer Director/Global Account Director (Aerospace & Defense)
$171K - $256K *
Grow your career with a pivotal role in driving customer engagement, managing strategic account plans, and optimizing revenue while leading cross-functional teams to enhance customer satisfaction and...
Today
Senior Enterprise Customer Success Manager
$140K - $150K *
Join a team that's focused on driving customer success for enterprise clients. Own the full lifecycle of customer relationships, ensuring retention and growth through strategic engagements and data-dr...
Yesterday
Group Product Manager, Consumer
$252K - $280K *
Champion a high-impact membership program transforming consumer loyalty into a vibrant lifestyle platform. Drive strategic vision while leading cross-functional teams to enhance customer experience an...
Reposted 3 weeks ago
Manager, IT Client Endpoint Engineering
$194K - $220K *
Lead our IT Systems Engineering team in shaping endpoint and applications strategies. Mentor engineers, drive initiatives for security and automation, and enhance collaboration across teams to ensure...
2 days ago
Sr. Director, Business Operations
$260K - $285K *
Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...
6 days ago
Chief of Staff to SVP and GM, Employee Experience & AI (Moveworks)
$228K - $412K *
Optimize initiatives as Chief of Staff for a senior executive in AI, driving alignment across teams, unblocking key projects, and ensuring strategic execution within a fast-paced environment that shap...
4 weeks ago
Sr. Director, Indirect Procurement
$150K - $180K *
Advance the indirect procurement function by negotiating IP, software, and consulting contracts while developing strategies to optimize corporate spending. Cultivate vendor relationships and ensure co...
Today
$210K - $230K *
Engage as a transformative leader in media activation, shaping strategic vision and execution across multi-channel frameworks while driving sustainable growth and nurturing high-performing teams in a...
1 month ago
Sr. Director, Global Sales Development
$150K - $200K *
Reimagine global Sales Development by defining strategies, setting standards, and empowering regional teams to enhance pipeline generation and alignment with revenue priorities across diverse markets...
2 weeks ago
Director - Benefits and Payroll
$90K - $120K *
Elevate your career by leading our organization’s benefits and payroll strategies! Drive continuous improvement, ensure compliance, and foster a high-performing team while providing exceptional suppor...
2 weeks ago
Sr Product Manager, New Revenue
$146K - $235K *
Unlock potential by driving new revenue initiatives that reshape customer experiences and capture fresh growth opportunities. Collaborate with cross-functional teams to innovate and transform concepts...
3 weeks ago
Sr Product Manager, New Revenue
$140K - $197K *
Lead innovative growth initiatives to accelerate revenue by creating new customer experiences and acquisition channels. Collaborate with cross-functional teams to pioneer projects that unlock new mark...
3 weeks ago
Director, Technical Execution Excellence
$160K - $297K *
Champion the evolution of technical execution excellence by leading cross-functional teams to ensure seamless integration of solutions from pilot to enterprise scale, driving innovation and discipline...
1 week ago
Director of Product, Workforce Management
$239K - $299K *
Manage product strategies and lead a team to enhance our Workforce Management solutions. Collaborate with various teams to understand market needs and drive the growth of customizable products tailore...
Today
Director of Product, Workforce Management
$208K - $299K *
Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...
Today
Director, Supplier Services - Networking
$77K - $91K *
Help us transform supplier management by leading a dynamic team to optimize strategies, drive revenue growth, and collaborate effectively across functions while mentoring team members and ensuring ope...
2 weeks ago
Associate Director, Strategic Engagement (Thought Leader Liaison), Midwest
$120K - $150K *
Lead the charge in developing strategic relationships with healthcare thought leaders. Enhance brand visibility and engagement while collaborating across teams to support Hepatology initiatives and dr...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.