Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Drive successful partner engagements from pursuit through pilot to launch, overseeing joint governance, cross-functional collaboration, and ensuring commercial commitments are met effectively and effi...

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$170K - $190K *

Lead the charge in shaping strategic experience design initiatives, guiding complex projects from concept to execution while fostering a high-performing team and advancing innovation in client engagem...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in driving sales growth and client satisfaction as you foster strong relationships and collaborate with key internal teams to maximize account potential and achieve revenue goals...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$320K - $440K *

Join a dynamic team to drive strategic advertising solutions for Fortune 500 Pharma clients, leveraging deep industry insights to foster long-term partnerships and accelerate Netflix's revenue growth...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$225K - $265K *

Unlock your potential as you lead innovative software programs at the forefront of robotics and AI. Drive cross-functional collaboration to deliver advanced solutions for robotic systems and influence...

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$188K - $282K *

Transform customer experience by leading data enablement and platform strategies. Drive cross-functional collaboration to enhance data governance and usability, while developing high-performing teams...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Elevate your career by leading integrated marketing strategies that drive revenue and engagement through digital channels, CRM, and audience development. Collaborate with cross-functional teams to max...

6 days ago

  •   5 - 7 years exp.  •   Media

$170K - $180K *

Lead the charge in translating strategic priorities into actionable growth initiatives. Drive cross-functional collaboration to ensure measurable business results through effective program management...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $175K *

Lead innovative creative strategies for high-impact digital ad campaigns, focusing on performance-driven results and delivering diverse, high-volume content across multiple platforms, including Meta a...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$150K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $160K *

Transform pharmacy operations by driving product strategy for digital platforms, ensuring compliance while enhancing patient access through scalable, secure solutions and AI integration, underpinned b...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$145K - $175K *

Unlock your potential by leading product strategy for innovative pharmacy digital platforms. Drive impactful solutions and guide cross-functional teams in a highly regulated environment, leveraging AI...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$155K - $190K *

Shape the future of sales operations by leading strategic initiatives to enhance team performance, streamline processes, and drive effective decision-making in a data-driven environment. Collaborate c...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K *

Unlock potential by managing enterprise client onboarding projects, ensuring successful implementation and adoption of our platform. Lead multiple projects while collaborating with stakeholders to enh...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize client engagement and analytics delivery by managing relationships, overseeing projects, and collaborating with technical teams to define strategies and drive business growth, ensuring succes...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Champion client relationships and drive analytics delivery by managing consulting projects and coordinating with technical teams. Lead strategy development and client engagement to enhance service off...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$163K - $203K *

Elevate the US Biosimilars business by delivering strategic financial insights, fostering cross-functional partnerships, and guiding commercial decisions to drive growth and optimize performance in a...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$113K - $197K *

Lead the digital transformation by driving strategic initiatives that enhance user engagement and deliver innovative solutions, ensuring alignment of technology with business goals while managing a hi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$170K - $200K *

Lead the charge in strengthening security capabilities across a multi-brand healthcare environment. Oversee security monitoring, incident response, and engineering while managing policies, standards...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $262K *

Champion the user experience by leading Product-Led Growth initiatives. Drive seamless onboarding, enhance feature adoption, and leverage AI to optimize user journeys. Collaborate cross-functionally t...

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$186K - $300K *

Unlock potential by leading product-led growth strategies that enhance user activation and adoption. Collaborate across teams to experiment with AI-driven solutions while optimizing user journeys for...

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$80K - $95K *

Champion operations excellence by leading recruitment, training, and staff development. Ensure compliance and exceptional guest experiences while managing F&B offerings and theater operations. Drive s...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$95K - $110K *

Transform operations by leading recruitment, training, and team development, ensuring compliance and guest satisfaction standards while managing operational excellence in a bustling high-volume enviro...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$177K - $296K *

Lead and shape strategic vision for Medicare products, driving operational excellence and client satisfaction while influencing enterprise-wide initiatives and forging strong partnerships...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$177K - $296K *

Oversee strategic direction and execution for Medicare-related products, driving growth and compliance in a regulated market. Lead high-performing teams and deliver value through innovative solutions...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.