Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$175K - $225K *

Drive product excellence by managing platform services and complementary offerings. Oversee $100M P&L, align strategic goals, and meet client needs through innovative solutions. Collaborate with cross...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Advance integrated marketing initiatives by leading production from concept to execution. Collaborate across creative and brand teams to ensure timely delivery of high-quality campaigns across multipl...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$149K - $185K *

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Optimize critical infrastructure reliability and performance for mission-critical systems. Lead global standards, manage risk, oversee operations, and drive capital planning and improvement efforts, e...

1 month ago

  •   11 - 15 years exp.  •   Technical Services

$153K - $192K *

Shape the future of talent acquisition by leading strategic recruitment initiatives, driving hiring effectiveness, and enhancing the candidate experience across North America while aligning with execu...

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $175K *

Lead strategic initiatives to enhance brand excellence in the life sciences sector. Collaborate across teams to develop innovative solutions and drive client success, while mentoring junior talent and...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$281K - $392K *

Shape the future of productivity tools by guiding revenue growth strategies across diverse markets while leading a skilled product management team to innovate using AI technologies...

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$192K - $267K *

Unlock potential by leading a team of experts to drive cloud transformation for state, local, and education sectors. Collaborate with stakeholders, enhance technical relationships, and shape innovativ...

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$215K - $250K *

Unlock potential by leading commercial technology initiatives that enhance sales effectiveness. You'll define the systems vision and oversee a robust CRM platform to drive alignment and growth across...

4 days ago

  •   11 - 15 years exp.  •   Healthcare

$83K - $85K *

Deliver operational excellence by overseeing program performance, improving service delivery, and fostering strategic partnerships. Collaborate with teams to optimize processes, ensure compliance, and...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $150K *

Shape your career as a pivotal leader in People Operations, driving process innovation and governance for a rapidly growing workforce. Own global employee lifecycle workflows while ensuring operationa...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$72K - $91K *

Champion innovative product strategies, supporting growth initiatives and cross-functional collaboration to ensure effective implementation and scalability of new solutions for diverse business opport...

Markham, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive operational excellence by leading comprehensive Continuous Improvement initiatives, aligning strategies with business objectives, and fostering a culture of innovation across manufacturing envir...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Drive innovation and collaboration in the Databricks/AWS landscape, leading growth initiatives and developing tailored solutions while engaging clients through the entire lifecycle to ensure exception...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Elevate sales potential through strategic relationships and innovative solutions. Engage with partners and clients to drive revenue growth in the data center and storage sectors. Collaborate dynamical...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Transform customer engagement by driving new business development and fostering deep relationships within the Oil & Gas sector. Leverage complex data center and storage expertise to enhance revenue an...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $300K *

Empower your career by driving innovative solutions and building lasting client relationships. This role offers a dynamic environment for sales professionals focused on complex data center offerings w...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $275K *

Elevate HR systems across our organization by leading the strategic design and implementation of enterprise technology, ensuring seamless integration and optimal functionality from recruiting to payro...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$130K - $180K *

Shape the future of sales operations by collaborating with leaders to enhance forecasting, optimize processes, and drive decision-making efficiency to support regional revenue growth and operational e...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Contribute to the advancement of incident management products that empower responders by leveraging analytics and technology for faster, smarter decision-making in emergency situations, while managing...

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$200K - $250K *

Lead the global category strategy for integrated infrastructure products, driving sourcing, supplier performance, and quality improvements. Collaborate across teams to enhance product architecture and...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Champion the future of global category strategy for integrated infrastructure products. Drive sourcing efficiencies and enhance supplier engagement while collaborating with cross-functional teams to o...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $115K *

Lead the charge in driving sales growth by managing strategic accounts, leveraging insights and partnerships within the Group Travel sector to unlock new revenue opportunities and maximize portfolio p...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $150K *

Oversee the performance and strategy of a $7B distribution network, driving operational excellence and service improvements for restaurant operations. Engage with stakeholders and implement data-drive...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$220K - $268K *

Innovate to drive growth by leading product launch strategies and executing initiatives across multiple business units. Build and mentor a high-performing team while ensuring organizational alignment...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.