Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$200K - $235K *

Champion the growth of new products by leading GTM strategy, execution, and financial performance. Collaborate across teams to drive customer value, optimize channels, and identify growth opportunitie...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

Join a team that's dedicated to guiding accounting firms through seamless onboarding, ensuring customer success from initial engagement to confident software use. Lead projects with precision and fost...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$147K - $237K *

Lead the charge in shaping global communications strategy, enhancing brand reputation, and fostering employee engagement. Oversee corporate communications, driving effective messaging across diverse a...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$147K - $237K *

Elevate global corporate communications by leading strategy, enhancing reputation, and driving employee engagement through effective messaging across diverse channels while managing a high-performing...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$217K - $291K *

Drive product strategy and user engagement for a diverse portfolio of global streaming services, overseeing a team dedicated to enhancing acquisition and retention through data-driven messaging and pe...

3 weeks ago

  •   11 - 15 years exp.  •   Media

$207K - $278K *

Drive growth and engagement for a leading digital entertainment portfolio. Lead a team to define product strategies and enhance user experiences, focusing on acquisition and retention across diverse p...

3 weeks ago

  •   11 - 15 years exp.  •   Media

$100K - $110K *

Join a team that's dedicated to driving impactful Paid Search and Social strategies. Lead a talented group of buyers, ensuring execution quality and optimizing performance through data-driven insights...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Media

$94K - $144K *

Drive your career as you lead a expert team transforming client engagement through automation, data-driven insights, and innovative marketing strategies that enhance client experiences and strengthen...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $175K *

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $195K *

Shape the future of client partnerships by driving growth strategies and building integrated systems that leverage media, technology, and creative insights for ambitious consumer brands. Be the change...

5 days ago

  •   8 - 10 years exp.  •   Media

$150K - $195K *

Pioneer growth strategies for high-growth consumer businesses. Lead cross-functional teams to integrate media, data, and creative solutions that drive scalable commercial success with a focus on innov...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$142K - $237K *

Lead the charge in developing and executing product strategy for 2-5 Fraud solutions, ensuring their alignment with business objectives and delivery of technical solutions while managing cross-functio...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$142K - $237K *

Deliver impactful product strategy and execution for a portfolio of Fraud solutions, collaborating across teams to translate business needs into technical capabilities. Drive alignment and foster inno...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$142K - $237K *

Play a key role in shaping product strategy and execution for Fraud solutions, bridging business and engineering teams. Drive prioritization and oversee product lifecycle to deliver scalable, customer...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$142K - $237K *

Innovate product strategies and drive execution for 2-5 Fraud solutions, collaborating with cross-functional teams to translate business needs into technical roadmaps and scalable solutions, while men...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$142K - $237K *

Join a team that drives product strategy and execution for innovative Fraud solutions. Lead cross-functional collaboration, manage a portfolio, and enhance technical capabilities while delivering scal...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$178K - $234K *

Drive strategic initiatives to enhance provider engagement and experience, collaborating with cross-functional teams to optimize program performance and maximize value for stakeholders in a dynamic he...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $234K *

Shape the strategy and execution of provider integration initiatives, enhancing overall provider experience through innovative leadership and cross-functional collaboration in a dynamic, remote work e...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$178K - $234K *

Accelerate progress at the forefront of healthcare strategy. Lead our Provider Integration and Experience initiatives to enhance provider relations, develop key strategies, and drive impactful cross-f...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$198K - $260K *

Lead transformative initiatives in healthcare provider integration, enhancing overall provider experiences by driving strategic vision and execution across cross-functional teams while managing key me...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$174K - $210K *

Accelerate the adoption of agentic shopping by leading integrated marketing programs that build brand awareness and consumer engagement, shaping a new category in consumer behavior through innovative...

Today

  •   5 - 7 years exp.  •   Consumer Technology

$185K - $240K *

Join a dynamic team to shape the future of technical product marketing, translating complex capabilities into compelling stories for enterprise clients, while partnering across multiple functions to d...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $240K *

Optimize technical product positioning and storytelling for complex B2B solutions, bridging marketing, engineering, and sales to clearly articulate platform integrations, architecture, and differentia...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Accelerate progress at key accounts by driving double-digit growth through strategic partnerships and effective account planning. Focus on AI transformation while expanding engagement and fostering re...

3 weeks ago

  •   15+ years exp.  •   Business Services

$120K - $150K *

Transform the product management landscape by spearheading strategy, enhancing team capabilities, and aligning business objectives with member and provider needs while ensuring compliance across healt...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.