Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$200K - $235K *
Champion the growth of new products by leading GTM strategy, execution, and financial performance. Collaborate across teams to drive customer value, optimize channels, and identify growth opportunitie...
2 weeks ago
$120K - $160K *
Join a team that's dedicated to guiding accounting firms through seamless onboarding, ensuring customer success from initial engagement to confident software use. Lead projects with precision and fost...
1 week ago
Head of Marketing Communications
$147K - $237K *
Lead the charge in shaping global communications strategy, enhancing brand reputation, and fostering employee engagement. Oversee corporate communications, driving effective messaging across diverse a...
1 week ago
Head of Marketing Communications
$147K - $237K *
Elevate global corporate communications by leading strategy, enhancing reputation, and driving employee engagement through effective messaging across diverse channels while managing a high-performing...
1 week ago
Director of Product, News & Entertainment Growth
$217K - $291K *
Drive product strategy and user engagement for a diverse portfolio of global streaming services, overseeing a team dedicated to enhancing acquisition and retention through data-driven messaging and pe...
3 weeks ago
Director of Product, News & Entertainment Growth
$207K - $278K *
Drive growth and engagement for a leading digital entertainment portfolio. Lead a team to define product strategies and enhance user experiences, focusing on acquisition and retention across diverse p...
3 weeks ago
$100K - $110K *
Join a team that's dedicated to driving impactful Paid Search and Social strategies. Lead a talented group of buyers, ensuring execution quality and optimizing performance through data-driven insights...
1 week ago
Assistant Director, Digital Marketing - Client Engagement & Automation
$94K - $144K *
Drive your career as you lead a expert team transforming client engagement through automation, data-driven insights, and innovative marketing strategies that enhance client experiences and strengthen...
2 weeks ago
Senior Director - Customer Success, Auto Adjacent Solutions
$150K - $175K *
Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...
Reposted 3 weeks ago
Group Director, Client Partnership - Media + Growth - Remote US (West Coast)
$150K - $195K *
Shape the future of client partnerships by driving growth strategies and building integrated systems that leverage media, technology, and creative insights for ambitious consumer brands. Be the change...
5 days ago
Group Director, Client Partnership - Media + Growth - Remote US (West Coast)
$150K - $195K *
Pioneer growth strategies for high-growth consumer businesses. Lead cross-functional teams to integrate media, data, and creative solutions that drive scalable commercial success with a focus on innov...
5 days ago
Senior Technical Product Manager
$142K - $237K *
Lead the charge in developing and executing product strategy for 2-5 Fraud solutions, ensuring their alignment with business objectives and delivery of technical solutions while managing cross-functio...
3 weeks ago
Senior Technical Product Manager
$142K - $237K *
Deliver impactful product strategy and execution for a portfolio of Fraud solutions, collaborating across teams to translate business needs into technical capabilities. Drive alignment and foster inno...
3 weeks ago
Senior Technical Product Manager
$142K - $237K *
Play a key role in shaping product strategy and execution for Fraud solutions, bridging business and engineering teams. Drive prioritization and oversee product lifecycle to deliver scalable, customer...
3 weeks ago
Senior Technical Product Manager
$142K - $237K *
Innovate product strategies and drive execution for 2-5 Fraud solutions, collaborating with cross-functional teams to translate business needs into technical roadmaps and scalable solutions, while men...
3 weeks ago
Senior Technical Product Manager
$142K - $237K *
Join a team that drives product strategy and execution for innovative Fraud solutions. Lead cross-functional collaboration, manage a portfolio, and enhance technical capabilities while delivering scal...
3 weeks ago
$178K - $234K *
Drive strategic initiatives to enhance provider engagement and experience, collaborating with cross-functional teams to optimize program performance and maximize value for stakeholders in a dynamic he...
2 days ago
$178K - $234K *
Shape the strategy and execution of provider integration initiatives, enhancing overall provider experience through innovative leadership and cross-functional collaboration in a dynamic, remote work e...
2 days ago
$178K - $234K *
Accelerate progress at the forefront of healthcare strategy. Lead our Provider Integration and Experience initiatives to enhance provider relations, develop key strategies, and drive impactful cross-f...
2 days ago
$198K - $260K *
Lead transformative initiatives in healthcare provider integration, enhancing overall provider experiences by driving strategic vision and execution across cross-functional teams while managing key me...
2 days ago
Senior Manager - Integrated Consumer Marketing
$174K - $210K *
Accelerate the adoption of agentic shopping by leading integrated marketing programs that build brand awareness and consumer engagement, shaping a new category in consumer behavior through innovative...
Today
Principal Technical Product Marketing Manager
$185K - $240K *
Join a dynamic team to shape the future of technical product marketing, translating complex capabilities into compelling stories for enterprise clients, while partnering across multiple functions to d...
1 week ago
Principal Technical Product Marketing Manager
$185K - $240K *
Optimize technical product positioning and storytelling for complex B2B solutions, bridging marketing, engineering, and sales to clearly articulate platform integrations, architecture, and differentia...
1 week ago
Associate Director - Client Growth Partner (BFSI)
$160K - $200K *
Accelerate progress at key accounts by driving double-digit growth through strategic partnerships and effective account planning. Focus on AI transformation while expanding engagement and fostering re...
3 weeks ago
Information Technology - Director of Product 130-7002
$120K - $150K *
Transform the product management landscape by spearheading strategy, enhancing team capabilities, and aligning business objectives with member and provider needs while ensuring compliance across healt...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.