Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$97K - $143K *

Join a dynamic Project Management organization to lead the onboarding and training development for engineers, ensuring successful adoption of standards and training materials while collaborating with...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Empower operational efficiency as you lead a warehouse team to optimize processes and drive excellence, ensuring seamless workflows and excellent customer satisfaction in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$224K - $277K *

Lead the strategic direction for multiple complex products, partnering across teams to drive market success. Champion product innovation and performance improvement, while fostering high-impact leader...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Shape the future of data analytics by driving product innovation and scalability. Collaborate with global teams to enhance AI capabilities and optimize model development tools, ensuring impactful solu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Unlock potential by leading data and analytics initiatives, driving business insights through impactful reporting solutions, collaborating with teams across the organization to elevate data literacy a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $130K *

Lead the charge in managing complex environmental projects, ensuring compliance and quality in a dynamic regulatory environment. Foster teamwork and improve workflows through structured governance and...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$162K - $223K *

Lead the charge in integrating actionable insights and analytics to drive strategic decisions for a key asset in the biotech sector. Collaborate cross-functionally to synthesize data into compelling n...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $175K *

Innovate customer engagement strategies and drive net revenue retention. Oversee post-sale lifecycle, ensuring high renewal rates and product adoption through collaboration with Sales, Product, and Ma...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$145K - $165K *

Join a team that's dedicated to transforming member experiences via a mobile app. Lead the product roadmap, engage directly with users, and collaborate closely with engineers to create impactful solut...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Elevate our customer onboarding services by leading implementation teams, driving strategic execution and enhancing methodologies for successful project delivery and exceptional client satisfaction ac...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$116K - $170K *

Develop strategic collaboration execution plans to boost revenue and innovation. Engage cross-functionally to enhance product positioning and market understanding in the genomics sector, driving impac...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$116K - $170K *

Join a team that's dedicated to driving strategic collaborations, enhancing product management, and accelerating innovation in the genomics field to create significant market impact and align with lon...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$116K - $170K *

Lead cross-functional teams to drive product innovation and revenue growth in genomics, collaborating with Business Leadership and Sales to ensure alignment with strategic objectives and accelerate ti...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$116K - $170K *

Lead the charge in innovative genomics product management, collaborating cross-functionally to drive growth and enhance strategic partnerships that accelerate market impact and enhance life sciences a...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Lead and inspire a high-performing sales team to drive revenue growth and develop strategic plans for North American automotive customers while fostering strong internal and external relationships to...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$77K - $123K *

Lead and manage projects within the Customer Engagement and Experience team, focusing on stakeholder needs and regulatory compliance. Collaborate with cross-functional teams to enhance outreach and co...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$132K - $190K *

Lead the charge in managing complex projects that enhance customer experiences through data-driven insights and innovative AI solutions, collaborating across teams to deliver impactful results on a gl...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $110K *

Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $175K *

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $256K *

Elevate your career by leading the strategy and development of an advanced Customer Data Platform, enabling personalized marketing and enhancing customer experience through real-time data and intellig...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$153K - $256K *

Transform your career by leading GEICO’s Customer Data & Signals platform, driving unified identity and real-time data capabilities to enhance customer personalization, marketing, and experience acros...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$153K - $256K *

Join a team that's redefining customer experiences through real-time data insights. Drive the strategy and development of our Customer Data Platform, collaborating across functions to transform fragme...

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Support a high-performing team in leading complex environmental projects, ensuring governance, quality, and compliance. Drive execution across a diverse portfolio while championing safety and continuo...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Join a team that's driving excellence in environmental project leadership, ensuring compliance, quality assurance, and effective communication across a diverse portfolio. This role offers a dynamic wo...

Calgary, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $130K *

Drive project delivery excellence as you lead a portfolio within a structured framework. Collaborate with cross-functional teams to ensure compliance, quality outputs, and effective stakeholder commun...

Edmonton, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.