Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$225K - $275K *

Join a team that's driving growth through channel partnerships. You'll develop strategies, recruit new partners, and manage relationships to achieve sales goals in a dynamic, collaborative environment...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Empower your career by driving business growth and managing key accounts within the Datacom sector. You'll leverage your expertise to enhance customer relationships and exceed sales objectives, foster...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Grow and drive the success of our Datacom Team by developing new business opportunities and managing key accounts, while leveraging product expertise to enhance customer relationships and achieve reve...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Unlock new business opportunities and manage key accounts in the Datacom sector. Drive growth through relationship-building and strategic engagement, while optimizing sales processes and ensuring clie...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Join a team that's driving sales growth in Datacom solutions. You'll lead business development while managing key accounts, working with a dynamic suite of products to enhance customer satisfaction an...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $140K *

Unlock potential by leading CRM analytics initiatives that transform data into actionable insights, driving customer marketing strategies and enhancing engagement through collaboration with diverse te...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $140K *

Lead the charge in CRM analytics, delivering insights and strategies for customer marketing. Collaborate across teams to optimize campaigns and drive engagement, while mentoring junior analysts and en...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $140K *

Analyze campaign performance and drive client insights as you lead CRM Analytics, partnering with cross-functional teams to develop actionable strategies that enhance customer engagement and retention...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $140K *

Optimize analytics strategies for CRM marketing programs while leading data-driven insights, reporting development, and mentoring junior team members. Collaborate closely across teams to translate per...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $140K *

Unlock potential by leading CRM analytics initiatives that drive customer marketing performance. Collaborate cross-functionally to analyze data, provide insights, and optimize campaigns while mentorin...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Join a team that drives financial insight and clarity through effective partnership and reporting. Collaborate across global operations to enhance business performance in a dynamic, strategic environm...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's committed to quality excellence across manufacturing operations. Lead initiatives to enhance compliance, optimize processes, and build a culture of operational excellence while maki...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Advance enterprise product strategy for pharmacy-focused platforms, driving measurable impact through innovative and secure solutions. Oversee product vision and execution across various ecosystems wh...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Champion customer success by leading a high-performing team focused on retention, expansion, and sustainable growth, while partnering with cross-functional leaders to enhance customer experiences and...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K *

Advance creative advertising by leading high-impact strategies and designing engaging digital media for diverse clients. Drive performance and innovation through collaboration and data-driven insights...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$100K - $130K *

Join a dynamic team to lead and manage complex programs, driving cross-functional collaboration and strategic initiatives to ensure successful delivery within scope, budget, and timeline...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$111K - $137K *

Unlock potential by driving digital engagement strategies that enhance market share and conversion rates. Collaborate with cross-functional teams to optimize omnichannel marketing efforts, delivering...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Elevate digital transformation by leading platform engineering practices. Oversee P&L, shape market strategies, and build client relationships while fostering engineering excellence and talent develop...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$70K - $140K *

Shape the future of customer marketing analytics by leading insights generation, optimizing performance data, and translating complex analytics into actionable client strategies. Collaborate across te...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $140K *

Elevate customer marketing insights by leading analytics across CRM channels. Drive performance measurement and reporting while collaborating with creative and strategy teams to develop actionable rec...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $185K *

Drive client engagement and strategies to enhance health and benefits programs. Leverage expertise to foster relationships, generate new business, and lead a team in delivering superior client service...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $155K *

Champion technology advancements by leading a dynamic IT Support team, optimizing service delivery, and ensuring superior technical support across the organization while achieving excellence in operat...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the design and execution of strategic partner ecosystems, enhancing seamless identity solutions across manufacturers and technology partners for effective interoperability and deployment with mea...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$170K - $200K *

Lead the charge in developing AI-driven tools for media and adtech, transforming complex data into accessible solutions. Collaborate cross-functionally to innovate and optimize workflows that enhance...

6 days ago

  •   5 - 7 years exp.  •   Media

$200K - $225K *

The Director of Strategic Finance will lead the Strategic Finance practice, overseeing teams that deliver complex financial analyses and modeling to support client decision-making. This role requires...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.