Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$183K - $340K *

Lead automation initiatives within global service operations to transform workflows by integrating AI and redefining processes, enhancing efficiency and governance throughout IT operations and service...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$93K *

Lead the charge in developing a high-performance team of financial advisors, shaping a supportive culture, driving accountability, and enhancing client experiences to unlock their full potential in a...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$221K - $267K *

Champion a data-driven omnichannel strategy to enhance customer engagement across Oncology, Cardiovascular, and Neurology fields. Lead initiatives that optimize AI-driven personalization, overseeing e...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$225K - $275K *

Contribute to strategic growth by developing innovative business strategies, managing client relationships, and leading a high-performing team in the aerospace and defense sectors while driving revenu...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$80K - $100K *

Transform client visions into reality by coordinating custom home projects. Manage daily operations, ensuring communication among homeowners, subcontractors, and teams while maintaining high standards...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in shaping corporate communications strategies that enhance reputation and brand visibility while collaborating with executives to deliver impactful messaging across various channels a...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Drive impactful projects by leading cross-functional teams to successfully complete initiatives on time and within budget, while aligning objectives with stakeholders and optimizing project delivery p...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Manage client relationships and lead high-profile live event projects. Drive strategic initiatives and ensure exceptional service to Fortune 500 clients while overseeing financial management and cross...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $171K *

Innovate membership engagement by designing rewarding programs that motivate healthy behaviors while ensuring compliance and program sustainability. Collaborate across teams to manage rewards, drive m...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$172K - $257K *

Champion quality excellence in Data Solutions by leading strategy, governance, and continuous improvement initiatives across global teams to enhance product reliability and meet customer commitments a...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$172K - $257K *

Lead the charge in defining and executing the Data Solutions quality strategy, driving excellence across programs and sites, fostering a culture of prevention and continuous improvement for optimal cu...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$147K - $160K *

Transform consumer insights into actionable strategies to drive growth. Lead research initiatives for brand understanding, identify consumer trends, and influence decision-making with creative solutio...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$166K - $200K *

Transform IT operations by establishing an Agile PMO, driving budget management, and enhancing vendor strategies. Serve as a leadership partner, ensuring effective portfolio management and optimizing...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $200K *

Shape the future of IT operations by leading a unified PMO function, driving Agile transformation, budget management, and vendor strategy, while fostering collaboration and continuous improvement acro...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$144K - $216K *

Join a team that's dedicated to enhancing customer experience by leading operational excellence in support services. Drive team performance, implement improvements, and foster collaboration to deliver...

2 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Help us build and execute impactful digital marketing strategies while launching innovative account-based marketing initiatives that leverage multiple channels, drive business growth, and enhance audi...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Transform the digital marketing landscape by developing and executing account-based marketing strategies, optimizing channels, and driving engagement to boost business growth and conversion rates...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$101K - $126K *

Transform strategic direction and execution through effective leadership, aligning initiatives with organizational goals. Drive impactful projects while fostering collaborative environments and monito...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Pioneer impactful marketing strategies leading the Home and Garden division’s brand growth, driving sales and profitability through innovative omnichannel campaigns and team collaboration to exceed op...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$135K - $225K *

Transform organizations by delivering tailored Workday solutions that enhance business decision-making, streamline processes, and facilitate project engagements within a collaborative advisory team en...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $225K *

Join a team that's shaping the future of cloud consulting by delivering innovative Workday solutions. Engage in client transformations, streamline processes, and ensure high customer satisfaction thro...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$135K - $225K *

Lead the charge in delivering transformative Workday solutions, managing projects from assessment to implementation, while fostering a culture of continuous improvement and ensuring high client satisf...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$135K - $225K *

Seeking experienced professionals to lead transformative Workday solutions, enhancing client engagement and decision-making. Collaborate in a dynamic team environment while managing complex client pro...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $225K *

Advance your career as you transform organizations through Workday solutions, managing projects to enhance client decision-making. Join our innovative team focused on high customer satisfaction and co...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.