Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director of Workflow Engineering
$183K - $340K *
Lead automation initiatives within global service operations to transform workflows by integrating AI and redefining processes, enhancing efficiency and governance throughout IT operations and service...
2 weeks ago
$93K *
Lead the charge in developing a high-performance team of financial advisors, shaping a supportive culture, driving accountability, and enhancing client experiences to unlock their full potential in a...
2 weeks ago
Executive Director, Omnichannel Excellence and Personalization Lead
$221K - $267K *
Champion a data-driven omnichannel strategy to enhance customer engagement across Oncology, Cardiovascular, and Neurology fields. Lead initiatives that optimize AI-driven personalization, overseeing e...
Reposted 3 weeks ago
Program Manager, Onsite Data Collection
$110K - $130K *
Grow your career with this dynamic role overseeing data collection programs. Drive operational excellence and client satisfaction while managing delivery execution, financials, and cross-functional te...
4 weeks ago
Director, Business Development
$225K - $275K *
Contribute to strategic growth by developing innovative business strategies, managing client relationships, and leading a high-performing team in the aerospace and defense sectors while driving revenu...
1 week ago
$80K - $100K *
Transform client visions into reality by coordinating custom home projects. Manage daily operations, ensuring communication among homeowners, subcontractors, and teams while maintaining high standards...
1 week ago
Director, External Communications
$110K - $130K *
Lead the charge in shaping corporate communications strategies that enhance reputation and brand visibility while collaborating with executives to deliver impactful messaging across various channels a...
4 weeks ago
$95K - $115K *
Drive impactful projects by leading cross-functional teams to successfully complete initiatives on time and within budget, while aligning objectives with stakeholders and optimizing project delivery p...
1 week ago
Account Director - Live Events - CPG
$100K - $120K *
Manage client relationships and lead high-profile live event projects. Drive strategic initiatives and ensure exceptional service to Fortune 500 clients while overseeing financial management and cross...
3 weeks ago
Senior Manager of Membership & Progress Engagement
$120K - $171K *
Innovate membership engagement by designing rewarding programs that motivate healthy behaviors while ensuring compliance and program sustainability. Collaborate across teams to manage rewards, drive m...
4 days ago
Quality Director, Data Center Solutions
$172K - $257K *
Champion quality excellence in Data Solutions by leading strategy, governance, and continuous improvement initiatives across global teams to enhance product reliability and meet customer commitments a...
2 weeks ago
Quality Director, Data Center Solutions
$172K - $257K *
Lead the charge in defining and executing the Data Solutions quality strategy, driving excellence across programs and sites, fostering a culture of prevention and continuous improvement for optimal cu...
2 weeks ago
Senior Manager, Consumer Insights
$147K - $160K *
Transform consumer insights into actionable strategies to drive growth. Lead research initiatives for brand understanding, identify consumer trends, and influence decision-making with creative solutio...
Reposted 3 weeks ago
Senior Director, IT Business Operation & PMO
$166K - $200K *
Transform IT operations by establishing an Agile PMO, driving budget management, and enhancing vendor strategies. Serve as a leadership partner, ensuring effective portfolio management and optimizing...
Reposted 1 week ago
Senior Director, IT Business Operation & PMO
$160K - $200K *
Shape the future of IT operations by leading a unified PMO function, driving Agile transformation, budget management, and vendor strategy, while fostering collaboration and continuous improvement acro...
Reposted 1 week ago
Customer Experience Manager, US
$144K - $216K *
Join a team that's dedicated to enhancing customer experience by leading operational excellence in support services. Drive team performance, implement improvements, and foster collaboration to deliver...
2 days ago
Digital and Account Based Marketing Manager
$80K - $95K *
Help us build and execute impactful digital marketing strategies while launching innovative account-based marketing initiatives that leverage multiple channels, drive business growth, and enhance audi...
6 days ago
Digital and Account Based Marketing Manager
$88K - $105K *
Transform the digital marketing landscape by developing and executing account-based marketing strategies, optimizing channels, and driving engagement to boost business growth and conversion rates...
6 days ago
$101K - $126K *
Transform strategic direction and execution through effective leadership, aligning initiatives with organizational goals. Drive impactful projects while fostering collaborative environments and monito...
3 weeks ago
Sr. Director, Brand and Shopper Marketing
$150K - $180K *
Pioneer impactful marketing strategies leading the Home and Garden division’s brand growth, driving sales and profitability through innovative omnichannel campaigns and team collaboration to exceed op...
Reposted 1 week ago
Workday Engagement Manager - Associate Director
$135K - $225K *
Transform organizations by delivering tailored Workday solutions that enhance business decision-making, streamline processes, and facilitate project engagements within a collaborative advisory team en...
4 days ago
Workday Engagement Manager - Associate Director
$135K - $225K *
Join a team that's shaping the future of cloud consulting by delivering innovative Workday solutions. Engage in client transformations, streamline processes, and ensure high customer satisfaction thro...
4 days ago
Workday Engagement Manager - Associate Director
$135K - $225K *
Lead the charge in delivering transformative Workday solutions, managing projects from assessment to implementation, while fostering a culture of continuous improvement and ensuring high client satisf...
4 days ago
Workday Engagement Manager - Associate Director
$135K - $225K *
Seeking experienced professionals to lead transformative Workday solutions, enhancing client engagement and decision-making. Collaborate in a dynamic team environment while managing complex client pro...
4 days ago
Workday Engagement Manager - Associate Director
$135K - $225K *
Advance your career as you transform organizations through Workday solutions, managing projects to enhance client decision-making. Join our innovative team focused on high customer satisfaction and co...
5 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.