Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
$160K - $220K *
Drive marketing strategy and execution to elevate brand awareness and revenue while leading a dynamic team in a growth-focused hardware environment. Collaborate across functions to enhance performance...
1 month ago
Director, Leadership Development
$180K - $210K *
Transform leadership development by architecting and executing innovative programs that cultivate future-ready leaders, ensuring alignment with enterprise goals and enhancing the global leadership pip...
Yesterday
Director, Marketing and Demand Generation
$120K - $145K *
Develop and lead comprehensive marketing strategies to drive revenue growth across multiple B2B tech companies. Collaborate closely with sales and oversee a small team to ensure market positioning and...
1 month ago
$125K - $150K *
Unlock the potential of North America's supply chain by leading planning, purchasing, and inventory strategies. Drive cross-functional collaboration, optimize processes, and ensure alignment with comm...
Reposted 2 weeks ago
$100K - $120K *
Lead the strategy and execution of integrated marketing efforts to drive growth, engagement, and customer retention through innovative advertising and data-driven insights. Collaborate with teams to o...
Yesterday
Director, Operations & Strategic Initiatives
$100K - $231K *
Partner with us to lead strategic initiatives that enhance operational performance and member outcomes in the Florida Medicaid health plan, driving alignment across teams and ensuring effective execut...
Reposted today
Product Manager, Growth Strategy
$120K - $150K *
Join a dynamic team to drive growth through market intelligence, analytics, and strategic partnerships. Leverage your expertise to shape actionable strategies and influence cross-functional collaborat...
1 week ago
Product Manager, Growth Strategy
$120K - $150K *
Empower growth by leading market intelligence and analytics initiatives, driving strategic partnerships, and translating trends into actionable business strategies. Collaborate cross-functionally to i...
1 week ago
Director, AI Experience Design Lead
$176K - $294K *
Lead the evolution of an AI-first design system, ensuring consistency across platforms while managing a high-performing design team. Own complex initiatives, deliver design standards as code, and fost...
Reposted 3 days ago
Director, AI Experience Design Lead
$176K - $294K *
Drive impactful AI experiences by leading design initiatives and fostering talent within a high-performing team. Collaborate across platforms to deliver cohesive, compliant interactions that enhance u...
Reposted 3 days ago
Senior Director, Direct to Consumer
$150K - $180K *
Oversee the D2C and Digital strategy, driving growth across retail and eCommerce channels. Collaborate cross-functionally to enhance consumer engagement and optimize performance, ensuring a premium ex...
1 week ago
Senior Director, Direct to Consumer
$150K - $180K *
Shape the future of direct-to-consumer strategies by leading multi-channel growth initiatives, optimizing consumer experiences, and driving profitability across retail and digital platforms while coll...
1 week ago
Director, Product Marketing, Ecosystems and Growth
$160K - $190K *
Drive the strategy for Ecosystems & Growth, unifying partner-led and product-led initiatives. Lead a team to enhance product marketing, technical demos, and go-to-market plans, ensuring impactful mess...
4 weeks ago
Director, Product Management | Applied AI
$160K - $190K *
Champion a dynamic team of Product Managers to drive AI-powered product strategy, governance, and investment decisions. Elevate organizational AI capabilities while ensuring responsible practices and...
1 week ago
Director, Product Management | Applied AI
$160K - $190K *
Lead the charge in shaping AI-powered product strategy and governance. Develop and mentor a team of Product Managers while owning P&L and driving innovation across a diverse portfolio. Elevate organiz...
1 week ago
Managing Director, Media Strategy
$170K - $200K *
Lead media strategy and operational excellence, driving growth and innovation across client portfolios. Oversee multidisciplinary teams, foster client relationships, and champion data-driven decision...
1 week ago
$160K - $200K *
Lead and inspire a high-performing sales team in the cybersecurity sector, driving enterprise sales strategies and fostering relationships with key stakeholders to achieve ambitious growth targets and...
2 weeks ago
$150K - $180K *
Transform your career by leading a dynamic Pre-Sales team across North America. Drive customer engagement and value while collaborating with Sales and Product teams to enhance our market presence and...
4 days ago
$200K - $225K *
Elevate customer operations by leading Loan Fulfillment, Customer Experience, and Collections teams. Drive efficiency, enhance applicant experiences, and manage vendor relationships to ensure a seamle...
1 week ago
$98K - $164K *
Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...
1 week ago
$100K - $230K *
Shape the future of media engagement by leading complex projects, aligning teams, and ensuring high-quality delivery. Drive data strategy and client analytics initiatives across global accounts while...
Yesterday
Omnichannel Contact Center Director
$120K - $145K *
Shape the future of customer engagement by leading omnichannel strategies and optimizing operations. Drive excellence through innovative solutions, data analytics, and collaboration with cross-functio...
Reposted 3 weeks ago
Director, SAP Finance Transformation & Enterprise Solutions
$126K - $169K *
Innovate finance transformation initiatives by leading SAP S/4HANA solutions, optimizing processes, and driving strategic roadmaps to enhance efficiency and compliance across enterprise finance capabi...
Today
Director, SAP Finance Transformation & Enterprise Solutions
$126K - $169K *
Transform finance operations by leading SAP S/4HANA initiatives. Collaborate with stakeholders to enhance efficiency and scalability while driving strategic roadmaps and innovative solutions for enter...
2 days ago
Vice President of Account Services
$192K - $225K *
Lead impactful client relationships by ensuring account health and growth while mentoring teams. Drive strategic direction, problem-solving, and operational excellence to achieve superior client satis...
Reposted today
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.