Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $180K *

Champion client success by building relationships, guiding onboarding, and ensuring lasting value. Drive business development while acting as the voice of the customer, influencing product improvement...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Join a team that's dedicated to transforming client relationships through innovative financial solutions. Drive success by engaging high-net-worth clients and ensuring they maximize the value of our a...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$191K - $222K *

Lead a dynamic team to drive strategic growth and deliver exceptional client solutions in enterprise accounts, fostering partnerships and championing operational excellence while mentoring and guiding...

Waterloo, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Join as a product leader driving strategy and innovation in Merchandise Planning & Allocation. Collaborate with cross-functional teams to modernize processes, enhance decision quality, and elevate org...

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$142K - $263K *

Transform the omnichannel strategy for key retail partners, driving growth through collaboration with cross-functional teams. Utilize analytics and strategic thinking to enhance consumer experiences a...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$180K - $240K *

Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $240K *

Shape the future of client integrations by leading technical relationships, overseeing B2B partner onboarding, and architecting seamless solutions within a dynamic financial ecosystem. Unlock your pot...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Drive customer engagement and retention strategies as you lead the CRM, PLCC, and Customer Care initiatives, ensuring optimal performance across customer touchpoints. Enhance loyalty programs and oper...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive revenue growth by cultivating strong customer relationships and identifying new business opportunities within your territory. Collaborate with cross-functional teams to exceed sales targets and...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Contribute to revenue growth by managing customer relationships, executing strategies, and uncovering new business opportunities within your territory. Strengthen partnerships and lead cross-functiona...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$310K - $500K+*

Inspire innovation in product management by driving enterprise application development. Own product strategy, collaborate across teams, and enhance user experiences through data-driven solutions that...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$310K - $500K+*

Join a team that's defining the future of enterprise applications by managing a portfolio focused on collaboration technologies. Leverage strategic insights to build scalable products that improve emp...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$310K - $500K+*

Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Empower brand innovation by shaping global strategies that elevate brand experiences. Lead iconic events, drive consistency across touchpoints, and collaborate with executive leadership to foster bran...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$90K - $110K *

Join a team that's dedicated to delivering exceptional event experiences while managing projects from kickoff to completion. Leverage your expertise in event technology and client relationships to ens...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$230K - $340K *

Partner with us to optimize title data management across evolving formats and lifecycles. Lead collaboration with cross-functional teams to define operational frameworks that drive clarity and efficie...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$230K - $340K *

Transform title data management by overseeing its lifecycle across formats, collaborating with diverse teams to enhance data integrity, and shaping frameworks that adapt to evolving content needs whil...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $200K *

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $100K *

Champion client service excellence to foster long-term relationships through strategic analysis and effective communication, ensuring satisfaction and growth within a dynamic portfolio of business...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Elevate the sales landscape by driving new business opportunities and expanding accounts. Own the sales cycle while fostering strong buyer relationships. Stay ahead of industry trends and ensure custo...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock new opportunities by driving strategic sales efforts across defined territories, taking ownership of the full sales cycle while building strong client relationships and impacting future product...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by driving new business growth in a dynamic, remote environment. Own the full sales cycle, engage with enterprise clients, and deliver impactful solutions while continuously adapting...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$153K - $187K *

Lead the charge in managing comprehensive service engagements, driving operational excellence, and overseeing financial performance while ensuring exceptional client experiences and strategic delivery...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $187K *

Oversee the leadership of service engagements, operational performance, and resource management, ensuring delivery excellence and client satisfaction across a distributed team in a transformative envi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Oversee clinical research site operations to ensure compliance and timely execution of studies, leading a team dedicated to achieving enrollment and quality targets while maintaining rigorous standard...

5 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.