Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$145K - $185K *

Unlock potential by managing data-driven marketing solutions, collaborating with cross-functional teams to optimize audience strategies, and generating valuable insights for impactful campaigns. Drive...

1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $170K *

Partner with us to drive data-driven marketing strategies and optimize audience development. Collaborate with traders and activation teams to implement effective campaigns using our cutting-edge Conne...

1 week ago

  •   5 - 7 years exp.  •   Media

$146K - $229K *

Optimize agent marketing strategies to drive growth and retention across multiple distribution channels, ensuring alignment with brand and product standards while boosting local engagement and operati...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$146K - $229K *

Unlock potential by leading innovative marketing strategies for agent channels, driving growth through acquisition, retention, and local engagement. Collaborate cross-functionally to enhance agent per...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$141K - $165K *

Drive your career with a vital leadership role overseeing customer relationships, strategy execution, and collaboration across cross-functional teams to achieve aggressive business goals in a dynamic...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$250K - $300K *

Drive growth by leading a dynamic sales team in the investment banking sector. Manage diverse selling strategies targeting both large institutions and mid-market clients while shaping overall sales di...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$128K - $154K *

Join as a strategic Lead Product Growth Analyst, partnering with the GM to drive insights and growth through advanced analysis, effective storytelling, and experimental frameworks, ensuring alignment...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $180K *

Lead and strategize the growth of a high-performance B2B sales team across North America. Drive sales expansion by fostering relationships with enterprise clients, optimizing revenue, and enhancing ma...

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$127K - $205K *

Lead the investment product strategy for a comprehensive wealth management platform, overseeing development and governance across advisory and transactional channels to meet diverse client needs and r...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $120K *

Join a team that drives operational excellence in client support. Lead and develop a skilled team to deliver high-quality technical assistance, manage escalations, and improve processes for an enhance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $186K *

Empower health and well-being by leading the design and implementation of innovative wellness initiatives. Collaborate across departments to enhance employee satisfaction and foster a culture of diver...

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $160K *

Drive revenue growth by leading new business development in digital media sales. Collaborate with cross-functional teams to engage key decision-makers and provide tailored solutions, while maintaining...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $160K *

Drive revenue growth by managing a full sales cycle, focusing on new business development in digital media sales. Collaborate cross-functionally to engage decision-makers and position innovative solut...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$136K - $252K *

Lead employee experience initiatives by creating engaging onboarding and training programs that inspire and align teams, improve performance and drive brand engagement in a dynamic, hybrid work cultur...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$165K - $242K *

Champion organizational capability by leading program management initiatives, driving innovation across engineering and product lines, and ensuring effective portfolio execution to elevate performance...

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$134K - $201K *

Contribute to strategic account growth by nurturing existing client relationships and driving add-on sales. Collaborate with internal teams to ensure alignment while maximizing customer satisfaction a...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Join our dynamic sales team and leverage your expertise to drive growth through strategic relationship management and upselling to existing customers. Collaborate with cross-functional teams to ensure...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Develop and maintain strong customer relationships, focusing on upselling strategies, account planning, and driving renewal business. Collaborate with cross-functional teams to ensure best-in-class so...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $201K *

Lead the charge in driving incremental sales within existing enterprise accounts, utilizing your consultative selling expertise to foster relationships and enhance client value. Collaborate cross-func...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Deliver go-to-market strategy and execution, enhancing product messaging and customer engagement while collaborating across teams to drive success and influence product offerings with data-driven insi...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $235K *

Drive the development of omnichannel marketing capabilities, guiding a team to enhance personalized audience engagement through innovative strategies, operational excellence, and cross-functional coll...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$99K - $175K *

Shape the future of client operations as a key partner to executive leadership, driving strategy into action. Manage relationships, implement systems, and ensure high-quality client engagement through...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$99K - $175K *

Optimize client operations and drive strategic initiatives by translating executive goals into actionable insights, fostering cross-functional collaboration, and enhancing operational efficiency for t...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$99K - $175K *

Empower your career by driving client experience operations, collaborating with senior leaders to enhance systems and processes while ensuring impactful client engagements within a dynamic, fast-paced...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$146K - $229K *

Elevate customer experiences by leading the development of a cutting-edge Customer Data Platform, collaborating cross-functionally to integrate data insights into actionable strategies that enhance se...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.