Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Manager, People and Culture Communications
$88K - $138K *
Lead a team to shape employee communications, driving a vibrant workplace culture by translating complex HR messages into engaging and accessible content, fostering collaboration and supporting key or...
4 days ago
Manager, People and Culture Communications
$88K - $138K *
Shape the future of workplace culture by leading a team dedicated to crafting impactful employee communications. You'll develop strategic messaging for key HR initiatives and enhance the overall emplo...
4 days ago
$160K - $170K *
Join a team that's transforming the field services landscape by leading innovative marketing strategies. Spearhead demand generation, brand growth, and collaborate cross-functionally to drive results...
2 days ago
Senior Director, Transformation
$181K - $210K *
Lead the charge in executing multi-year Medicaid implementations, driving strategic alignment across teams, managing risk, and ensuring project success within budget and scope while fostering a cultur...
3 weeks ago
$150K - $180K *
Champion client success by building relationships, guiding onboarding, and ensuring lasting value. Drive business development while acting as the voice of the customer, influencing product improvement...
4 weeks ago
$150K - $180K *
Join a team that's dedicated to transforming client relationships through innovative financial solutions. Drive success by engaging high-net-worth clients and ensuring they maximize the value of our a...
4 weeks ago
Director of Client Services -Sales - Branded Promotional Merchandise
$191K - $222K *
Lead a dynamic team to drive strategic growth and deliver exceptional client solutions in enterprise accounts, fostering partnerships and championing operational excellence while mentoring and guiding...
2 weeks ago
Sr Director, Engineering - MP&A and Finance
$150K - $180K *
Join as a product leader driving strategy and innovation in Merchandise Planning & Allocation. Collaborate with cross-functional teams to modernize processes, enhance decision quality, and elevate org...
3 weeks ago
Director - Omnichannel Strategy, Mass Retail
$142K - $263K *
Transform the omnichannel strategy for key retail partners, driving growth through collaboration with cross-functional teams. Utilize analytics and strategic thinking to enhance consumer experiences a...
2 weeks ago
Director, Solutions Engineering
$180K - $240K *
Champion partner integrations by bridging technology and business needs. Lead technical discussions, design solutions, and ensure seamless onboarding for a diverse range of B2B partners while optimizi...
2 weeks ago
Director, Solutions Engineering
$180K - $240K *
Shape the future of client integrations by leading technical relationships, overseeing B2B partner onboarding, and architecting seamless solutions within a dynamic financial ecosystem. Unlock your pot...
2 weeks ago
Director, CRM, PLCC, & Customer Care
$120K - $145K *
Drive customer engagement and retention strategies as you lead the CRM, PLCC, and Customer Care initiatives, ensuring optimal performance across customer touchpoints. Enhance loyalty programs and oper...
3 weeks ago
$110K - $130K *
Drive revenue growth by cultivating strong customer relationships and identifying new business opportunities within your territory. Collaborate with cross-functional teams to exceed sales targets and...
3 weeks ago
$110K - $130K *
Contribute to revenue growth by managing customer relationships, executing strategies, and uncovering new business opportunities within your territory. Strengthen partnerships and lead cross-functiona...
3 weeks ago
Product Manager - Employee Support & Knowledge
$310K - $500K+*
Inspire innovation in product management by driving enterprise application development. Own product strategy, collaborate across teams, and enhance user experiences through data-driven solutions that...
6 days ago
Product Manager - Employee Support & Knowledge
$310K - $500K+*
Join a team that's defining the future of enterprise applications by managing a portfolio focused on collaboration technologies. Leverage strategic insights to build scalable products that improve emp...
6 days ago
Product Manager - Employee Support & Knowledge
$310K - $500K+*
Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...
6 days ago
Director, Global Brand & Experiential Marketing
$120K - $150K *
Empower brand innovation by shaping global strategies that elevate brand experiences. Lead iconic events, drive consistency across touchpoints, and collaborate with executive leadership to foster bran...
3 weeks ago
$90K - $110K *
Join a team that's dedicated to delivering exceptional event experiences while managing projects from kickoff to completion. Leverage your expertise in event technology and client relationships to ens...
4 weeks ago
Data Lead - Title Lifecycle & Content Formats
$230K - $340K *
Partner with us to optimize title data management across evolving formats and lifecycles. Lead collaboration with cross-functional teams to define operational frameworks that drive clarity and efficie...
2 weeks ago
Data Lead - Title Lifecycle & Content Formats
$230K - $340K *
Transform title data management by overseeing its lifecycle across formats, collaborating with diverse teams to enhance data integrity, and shaping frameworks that adapt to evolving content needs whil...
2 weeks ago
Director of Customer Success Operations
$150K - $200K *
Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...
4 weeks ago
$90K - $100K *
Champion client service excellence to foster long-term relationships through strategic analysis and effective communication, ensuring satisfaction and growth within a dynamic portfolio of business...
2 days ago
Account Executive, Strategic | DX
$100K - $120K *
Elevate the sales landscape by driving new business opportunities and expanding accounts. Own the sales cycle while fostering strong buyer relationships. Stay ahead of industry trends and ensure custo...
6 days ago
Account Executive, Strategic | DX
$100K - $120K *
Unlock new opportunities by driving strategic sales efforts across defined territories, taking ownership of the full sales cycle while building strong client relationships and impacting future product...
6 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.