Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$165K - $247K *

Lead the charge in managing a high-profile Medicaid behavioral health account. Drive strategic initiatives, oversee contract performance, and foster critical client relationships to ensure operational...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive your career forward by leading audience strategy to enhance client engagement through data-driven insights and innovative fundraising strategies, collaborating with internal teams to align progr...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Unlock potential by providing strategic leadership in apparel decoration operations. Oversee multiple production sites, ensuring top-quality output through effective team management, process improveme...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $360K *

Pioneer innovative customer success strategies by scaling a dynamic team, cultivating C-suite partnerships, and driving retention and expansion in fast-growing sectors, ensuring exceptional service an...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $360K *

Champion the growth of our Customer Success function, professionalizing operations, training teams, and managing key C-suite relationships to drive renewals and expansion in communications and public...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K *

Help us build and optimize a centralized cloud data platform, driving enterprise strategy, governance, and analytics initiatives. Collaborative leader sought to transform data into a strategic asset a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $125K *

Pioneer exceptional sales results by leveraging your B2B SaaS expertise to acquire new clients, develop lasting relationships, and exceed ambitious sales targets in a dynamic, hybrid environment...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $297K *

Advance strategic demand generation to drive growth and retention. Lead cross-functional teams to formulate and execute innovative campaigns, optimizing performance and leveraging technology to achiev...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$95K - $115K *

Pioneer innovative healthcare marketing by leading copy development that engages diverse audiences. Collaborate with internal teams and clients to craft compelling content tailored to strategic brand...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$88K - $105K *

Inspire innovative healthcare marketing through strategic copy development and collaboration. Lead content creation for HCP and patient audiences, ensuring accuracy and creativity while adhering to ti...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $120K *

Discover a pivotal leadership role that enhances client value through strategic advisory, driving retention and growth while bridging technology and business insights with executive relationships...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Advance our product marketing efforts by shaping messaging, mentoring teams, and driving go-to-market strategies. Collaborate cross-functionally to support sales and enhance product positioning across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Pioneer in data technologies, leading a dedicated team to harness and analyze business data. Drive performance insights, manage advanced reporting, and enhance data strategies to align with organizati...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$225K - $235K *

Advance strategic program reporting by synthesizing procurement initiatives, data center infrastructure, and financial commitments for executive leadership. Utilize strong analytical skills to coordin...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$225K - $235K *

Drive strategic program reporting and executive coordination across global procurement initiatives while ensuring accurate, timely delivery of insights for C-suite leadership, enhancing visibility, an...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$140K - $160K *

Lead the charge in operational excellence at a pivotal production facility, fostering a culture of teamwork and client service. Drive continuous improvement while managing resources and supporting hig...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$159K - $286K *

Lead strategic initiatives to redefine customer relationships, driving growth and profitability while delivering tailored solutions and ensuring account excellence. Collaborate with C-suite executives...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$159K - $286K *

Lead the charge in revolutionizing client relationships through innovative strategies that enhance account management and deliver exceptional results, fostering deep connections with decision-makers a...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$159K - $286K *

Drive transformational growth by developing strategic account management practices that engage top executives and enhance service offerings, ensuring profitability while strengthening client relations...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$144K - $221K *

Lead the charge in transforming clinical data management through strategic oversight and innovation. Drive a multi-disciplinary team to enhance data acquisition, product strategy, and governance, ensu...

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$95K - $115K *

Transform tenant relationships by managing federal accounts, ensuring strategic support and issue resolution while overseeing occupancy actions and integrated service delivery across multiple service...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Innovate strategic enterprise growth by managing key client relationships, developing long-term account strategies, and collaborating across teams to drive solutions that align with client priorities...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$159K - $286K *

Champion strategic account management to drive growth and profitability, building trusted C-suite relationships while optimizing services to meet evolving customer needs and delivering innovative solu...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$159K - $286K *

Unlock strategic growth and innovation by forging C-suite alliances and executing tailored account strategies. Lead P&L management while delivering premium solutions that enhance client satisfaction a...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's enhancing the pre-cruise guest experience through strategic marketing initiatives. Collaborate with cross-functional teams to create impactful campaigns that drive guest engagement...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.