Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Sr. Director, Business Development
$150K - $180K *
Transform client engagement by driving growth in untapped markets, shaping impactful solutions, and delivering measurable results. Collaborate with diverse teams to connect client needs with innovativ...
Today
$110K - $130K *
Drive excellence in project delivery by leading cross-functional teams, ensuring high-quality execution and profitability while fostering team development and strategic growth in a dynamic environment...
1 week ago
Director of Digital Growth and AI
$120K - $150K *
Lead digital growth initiatives to transform online presence into a market authority. Drive SEO, AI integration, and demand generation strategies while building a scalable team to enhance conversion r...
1 week ago
VP, Strategy Director (Retail)
$105K - $175K *
Unlock strategic potential by leading integrated initiatives that transform complex business challenges into actionable insights, driving brand growth and inspiring creative collaboration across teams...
2 weeks ago
Director, SAP Technology Lead - Finance
$160K - $240K *
Lead the SAP Finance transformation strategy, architecting solutions for a multi-billion-dollar retail organization. Drive enterprise finance capabilities, ensuring alignment with business goals and d...
3 days ago
$150K - $180K *
Join a dynamic team to lead growth analytics, transforming data into actionable insights that drive revenue and enhance business performance across North American Insurance. Build and mentor a high-pe...
6 days ago
$135K - $160K *
Lead the charge in applied analytics for growth and placement, transforming data into actionable insights that drive measurable revenue outcomes. Build and manage a high-performing team while scaling...
1 week ago
Channel Account Director - North Central
$250K - $275K *
Join a dynamic team to develop and manage channel partnerships, driving revenue growth through strategic planning, relationship building, and sales enablement. Leverage your expertise to enhance partn...
1 week ago
Director, Communications and Engagement
$149K - $176K *
Elevate your career by leading strategic communications and engagement initiatives. Drive fundraising efforts and enhance community connections while mentoring high-performing teams to create impactfu...
Yesterday
$150K - $180K *
Manage the product roadmap for advanced optical components, collaborating with cross-functional teams to meet customer needs and expand market presence while leading product development initiatives an...
4 days ago
$125K - $150K *
Innovate your career by leading a comprehensive digital experimentation program across multiple channels. Drive cross-functional collaboration, enhance analytical practices, and communicate impactful...
1 week ago
$100K - $120K *
Lead the organization in fiscal, operational, and program development areas, ensuring effective management and community relations while fostering a positive environment for staff and residents...
4 days ago
$113K - $210K *
Empower your career by leading the Sponsor Analytics function, delivering actionable insights and strategic reporting to enhance benefits programs and improve health outcomes for Canadians through dat...
1 week ago
$113K - $210K *
Transform your career by leading the Sponsor Analytics function, delivering actionable insights and reporting to enhance benefits programs and improve health outcomes for Canadians. Drive innovation a...
1 week ago
Director, Corporate HR Business Partner
$120K - $145K *
Transform the HR landscape by partnering with Finance leaders to enhance talent strategies, drive organizational design, and support business transformation initiatives in a dynamic corporate environm...
6 days ago
$113K - $210K *
Shape the future of sponsor analytics by leading a high-performing team to deliver actionable insights and reporting, enhancing decision-making for plan sponsors and driving healthier outcomes across...
1 week ago
$85K - $100K *
Drive the successful implementation of a Title III grant project, overseeing operations, managing resources, and collaborating across departments to enhance student retention and institutional effecti...
1 week ago
Sr. Director of Global Client Operations - Digital Brand Services
$150K - $180K *
Champion operational excellence by leading global teams to drive strategic initiatives, enhance client experiences, and foster a culture of continuous improvement. Influence enterprise-wide strategies...
1 week ago
Customer Experience Marketing Manager
$182K - $273K *
Transform customer insights into compelling narratives that elevate brand positioning. Collaborate across teams to drive strategic initiatives, enhance customer advocacy, and establish measurable impa...
Yesterday
Group Director, Client Partner
$175K - $200K *
Empower client success by managing senior relationships and driving growth strategies. Lead cross-functional teams to deliver measurable outcomes, enhance client engagement, and foster a culture of ac...
2 weeks ago
Director, People Business Partner
$103K - $173K *
Drive strategic HR partnerships to enhance organizational capabilities, focus on talent decisions, and support transformation initiatives within the Global Supply Chain and Home Warranty sectors, alig...
Reposted today
$120K - $145K *
Transform the proposal process by leading strategic narratives and managing cross-functional teams. Ensure high-quality submissions while maintaining institutional knowledge and improving workflows fo...
4 days ago
Director, Global and US Loyalty
$167K - $245K *
Join a team that's redefining loyalty strategies to enhance customer engagement and drive brand growth. Lead global initiatives, manage cross-functional teams, and innovate member experiences for a tr...
3 weeks ago
Director, Product Communications
$200K - $275K *
Unlock your potential as a strategic leader in product communications, driving impactful narratives that position our company at the forefront of AI security. Collaborate with cross-functional teams t...
1 week ago
$125K - $150K *
Lead the charge in driving scalable revenue growth through integrated demand generation and digital marketing strategies. Collaborate with cross-functional teams to optimize marketing operations and e...
Yesterday
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.