Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$133K - $156K *

Shape the future of digital banking by leading cross-functional teams to enhance small business experiences, focusing on customer engagement, product strategy, and measurable outcomes across various d...

Today

  •   5 - 7 years exp.  •   Business Services

$133K - $156K *

Drive your career forward by leading a cross-functional team to enhance digital banking experiences for small businesses, delivering impactful solutions and high customer engagement through strategic...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $169K *

Transform business partnerships and drive growth by integrating innovative solutions. Collaborate across teams to deliver exceptional results and enhance the customer experience while leading strategi...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$175K - $210K *

Lead the charge in transforming global supply chain operations by developing and implementing strategic materials and logistics initiatives. Drive continuous improvement while fostering a world-class...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $160K *

Deliver comprehensive leadership for Independent Review Organization operations, overseeing management and compliance while driving strategic initiatives across federal, state, and private healthcare...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Drive the strategy and execution of an innovative AI-powered customer service platform, enhancing efficiency and satisfaction through the integration of automation and advanced technology in product d...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $100K *

Join us to lead impactful employee communications initiatives, optimizing workflows and ensuring regulatory compliance while collaborating with diverse teams to enhance communication effectiveness and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $231K *

Unlock potential by leading a dynamic team to innovate PBM pricing models, ensuring exceptional growth and market relevance through robust strategies and cross-functional collaboration to meet diverse...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $123K *

Shape the future of digital products by leveraging your expertise in publishing, managing cross-functional teams, and driving innovative solutions that meet customer needs and market trends, enhancing...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$75K - $90K *

Grow your career with impactful B2B marketing initiatives including email campaigns, events, and content creation. Support strategies to engage and convert audiences and drive demand alongside our dyn...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Grow your career with a hands-on management role overseeing end-user support operations, enhancing service delivery, and coordinating teams to ensure an exceptional support experience across diverse l...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $123K *

Lead the charge in digital product development, collaborating with stakeholders to drive innovation, enhance customer experience, and achieve strategic goals while managing projects efficiently to mee...

1 week ago

  •   5 - 7 years exp.  •   Media

$99K - $123K *

Transform the data sharing landscape by leading NielsenIQ's Community Data Sharing Program, managing teams and partnerships to deliver valuable data insights, enhance client collaboration, and meet or...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$166K - $225K *

Unlock your potential as a leader in risk management, guiding a team to combat fraud across a global portfolio while developing a comprehensive strategy for enhanced security and resilience in our pre...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Join a team that's driving platform modernization while enhancing legacy products. Lead product strategy and execution for a global platform in the salvage industry, ensuring seamless integration and...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$139K - $174K *

Lead the charge in expanding IMAX Enhanced’s footprint in North America by building strategic partnerships with distributors, sponsors, and live event platforms to drive revenue and enhance audience e...

3 days ago

  •   8 - 10 years exp.  •   Media

$139K - $174K *

Play a key role in driving revenue growth for IMAX Enhanced by forging strategic partnerships with content distributors and sponsors across North America, optimizing live streaming experiences and enh...

Mississauga, ONIn-Person

3 days ago

  •   8 - 10 years exp.  •   Media

$139K - $174K *

Drive revenue growth by developing strategic partnerships in North America. Shape the market presence of IMAX Enhanced through key distributor and sponsor engagements, while managing complex deal cycl...

3 days ago

  •   8 - 10 years exp.  •   Media

$218K - $401K *

Join a team that's at the forefront of enterprise data transformation, leading initiatives that shape AI-driven experiences and drive cross-functional adoption across sales, marketing, and operations...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Drive meaningful product execution in a B2B2C SaaS environment, enhancing resident engagement through innovative waste management solutions while collaborating with cross-functional teams and leveragi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$180K - $200K *

Develop and evolve strategic B2B partnerships, fostering collaboration across teams to maximize HBP's platform impact and revenue growth while ensuring strong partner relationships and market alignmen...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Champion a results-oriented sales strategy while leading a dynamic team in the residential home building sector. Drive performance, cultivate relationships, and elevate customer experiences across mul...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$218K - $363K *

Join a team that's focused on enhancing customer success by leading strategic C-level engagements, driving digital transformation outcomes, and ensuring measurable value realization from advanced tech...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.