Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $145K *

Unlock powerful insights in marketing analytics as you drive strategic measurement solutions, optimize performance, and mentor a dynamic team of analysts while collaborating with cross-functional expe...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $215K *

Deliver impactful financial insights and strategies while leading financial planning, forecasting, and performance management for informed executive decision-making and organizational growth...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $190K *

Join a team that's committed to driving customer success through strategic leadership, effective operational excellence, and building high-performing teams across diverse sectors. Shape our approach t...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $175K *

Tackle comprehensive financial solutions by coaching client-facing teams. Drive integrated advice strategies, enhance productivity, and ensure alignment with client objectives through collaborative en...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive advanced marketing measurement strategies as you lead analytics for clients. Engage in multi-source data analysis and develop frameworks that connect marketing to impactful business outcomes in...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Unlock potential by leading advanced measurement strategies for clients, analyzing marketing effectiveness, and driving data-driven decisions. Collaborate with cross-functional teams, mentor junior an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $140K *

Optimize the Creative department's resourcing strategy by aligning talent with business goals. Lead the resourcing function, manage staffing challenges, and ensure high-quality creative outputs across...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Shape the future of design by leading strategic initiatives and managing a team to create innovative assets across Specialty and Restaurant brands, ensuring alignment with brand standards and successf...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$204K - $307K *

Help us lead the deployment and innovation of AI in finance, transforming accounting workflows and architecting scalable solutions to enhance data-driven decision-making and efficiency across organiza...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Transform financial operations by leading the implementation of advanced AI and ML solutions, ensuring seamless connectivity with systems. Drive automation initiatives and deliver strategic financial...

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Champion the deployment and scaling of AI-driven finance solutions, leading cross-functional teams to transform finance operations into autonomous, data-driven systems, enhancing efficiency and reduci...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$204K - $307K *

Join us in transforming finance through innovative AI and automation. Lead cross-functional teams to deploy Workday's financial solutions, enhancing processes and driving efficiency in a dynamic, coll...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Lead the charge in optimizing HRIS processes by managing complex support issues, fostering collaboration across teams, and driving system enhancements for improved client engagement and operational ef...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$180K - $220K *

Drive strategic pricing and packaging initiatives to enhance commercial performance while collaborating cross-functionally to align solutions with market needs and business strategy, shaping optimal g...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Transform the landscape of enterprise client engagement by orchestrating cross-functional teams and leveraging AI to enhance operational efficiency and relationship management...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $190K *

Shape the future of cybersecurity by defining the product vision and strategy for innovative analytics and workflows in a dynamic SaaS environment, driving collaboration across teams to enhance threat...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $175K *

Join a team that's optimizing our revenue operations, leading end-to-end processes in billing, collections, and forecasting. Collaborate across departments to enhance efficiency, accuracy, and custome...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join the Client Services team to lead impactful campaigns, foster client relationships, and mentor a driven group. This strategic role requires overseeing diverse brands and driving growth while provi...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Engage with multifamily clients to ensure exceptional service and retention. Oversee account management from proposal to installation, fostering strong relationships and addressing customer needs thro...

6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$128K - $175K *

Empower client-facing Retirement Solutions associates through education, coaching, and strategic engagement to deliver innovative financial solutions that align with clients' long-term objectives and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$230K - $260K *

Transform marketing capabilities by leading AI-native product initiatives. Collaborate with cross-functional teams to drive customer adoption, feature expansion, and revenue growth while defining stra...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$230K - $260K *

Lead the charge in transforming enterprise marketing via AI-powered products. Drive strategy, execution, and global adoption, collaborating with teams to boost revenue, enhance customer experiences, a...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Drive best-in-class distribution processes to enhance operational efficiency and support strategic growth. Lead a dynamic team across multiple locations, focusing on safety, quality, and customer sati...

1 week ago

  •   8 - 10 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.