Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$100K - $230K *

Transform your career with a strategic leader role, driving complex, multi-track program delivery in a technology-forward, compliance-heavy environment. Elevate team performance and manage dependencie...

6 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Drive program delivery within a complex, multi-disciplinary environment. Lead and evolve a cross-functional program management team while navigating compliance challenges and delivering against strate...

6 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Elevate your career by leading complex multi-disciplinary programs while ensuring compliance and driving strategic orchestration. Foster team development, oversee financials, and adapt Agile practices...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Lead and optimize project delivery across diverse brands, ensuring operational excellence and growth in a complex, matrixed environment. Cultivate talent while building strong client relationships and...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Elevate operational efficiency by leading project management across a diverse portfolio, ensuring top-notch delivery and client satisfaction while fostering talent development and strategic transforma...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Champion operational excellence by leading project management across diverse brand portfolios, fostering client relationships, and driving growth through effective delivery and resource management wit...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Pioneer a transformative delivery strategy managing diverse client needs. Oversee operations and execution across multiple brands to ensure high-quality outcomes. Build collaborative teams, enhance cl...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$110K - $130K *

Shape the future of service delivery by leading a team of technical experts to ensure operational excellence and client satisfaction through effective coaching, performance management, and process imp...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive operational excellence by leading a technical service team, ensuring high performance through effective coaching, metric management, and continuous improvement. Collaborate cross-functionally to...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $168K *

Drive operational excellence in mobile services nationwide, enhancing performance, standardizing processes, and collaborating with cross-functional teams to ensure high-quality service delivery and st...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Accelerate progress at a leading firm by driving financial performance, managing product life cycles, and fostering market share growth through strong sales and engineering collaboration...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$180K - $244K *

Join a dynamic team to drive product strategy and innovation in DNS services. Oversee market opportunities, collaborate with partners, and lead product development to enhance offerings within competit...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$87K - $105K *

Transform the consultant recruitment process by leading full lifecycle efforts, building robust talent pipelines, and aligning consultant capabilities with client needs for successful placements...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$180K - $220K *

Drive strategic initiatives and partnerships to enhance value capture for a leading data storage business. Collaborate cross-functionally to execute complex projects and present key insights to senior...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $170K *

Elevate your career by leading impactful marketing campaigns and fostering strategic client relations, driving growth in health and healthcare sectors through innovative insights and high-performing t...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive innovative engineering practices for SaaS platforms, enhancing product delivery, reliability, and customer satisfaction while leading cross-functional teams to exceed commercial targets and fost...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with C-suite stakeholders to shape strategic solutions for complex enterprise deals. Collaborate closely with Account Executives, ensuring value-focused narratives and driving impactful outcome...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $195K *

Unlock your potential by delivering strategic sales solutions that inspire clients. Partner with us to develop territory plans, engage decision-makers, and exceed revenue targets in a dynamic and inno...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$170K - $215K *

Empower your career by leading strategic partnerships and initiatives that drive commercial growth and scientific objectives, while managing a dedicated team and collaborating cross-functionally acros...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$170K - $215K *

Deliver strategic growth through partnerships, overseeing commercial initiatives and team leadership while collaborating cross-functionally to identify, negotiate, and implement impactful alliances in...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$175K - $235K *

Shape the future of technology distribution by leading product strategy and driving market growth through innovative partner solutions and a strong execution plan across cross-functional teams...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$217K - $291K *

Take ownership of operational readiness and leadership for global technology services, driving execution across incident management, service health monitoring, and AI integration to enhance efficiency...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$217K - $291K *

Lead the charge in operational excellence for a global technology environment, overseeing critical functions that enhance service stability and resilience. Drive innovation through effective communica...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Shape the future of consumer engagement by owning the strategy and execution of alerts across channels. Balance technical and creative challenges while leading cross-functional collaboration to optimi...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$112K - $135K *

Shape the future of consumer engagement by leading the strategy and execution of notifications across multiple channels, focusing on delivering impactful, timely messages while optimizing performance...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.