Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $140K *

Champion the future of technical solutions in the AEC industry by engaging with stakeholders to translate complex workflows into effective, scalable solutions. Leverage your expertise to forge impactf...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $190K *

Champion product innovation by driving the evolution of property management solutions, aligning vision with execution, and creating an impactful roadmap that enhances user experiences and business gro...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$225K - $240K *

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $230K *

Lead the charge in driving growth and performance within the Corporate sales sector. Manage a team of Account Executives, develop talent, and shape go-to-market strategies to secure enterprise clients...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$208K - $312K *

Elevate partner success by leading the strategic evolution of our technology ecosystem, driving revenue growth through innovative product management and seamless integration of key platforms to enhanc...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$208K - $312K *

Drive the evolution of our partner technology ecosystem, enhancing partner experiences to accelerate revenue growth. You will define product vision, optimize workflows, and integrate systems, ensuring...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $225K *

Innovate customer satisfaction strategies across the lifecycle by leading a high-performing team. Partner with stakeholders to enhance customer experiences, leveraging data-driven insights for continu...

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$305K - $385K *

Drive innovation in commercial systems, partnering with cross-functional teams to optimize quotes, approvals, and deal automation, ensuring seller efficiency and strong governance in every enterprise...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$305K - $385K *

Engage in strategic management of internal commercial systems to enhance revenue processes. Collaborate with cross-functional teams to streamline quoting and deal workflows, ensuring effective governa...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $92K *

Empower your team to achieve exceptional sales performance and customer satisfaction while driving business growth in a dynamic customer-centric environment. Lead, mentor, and innovate to enhance the...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$144K - $191K *

Pioneer strategic AI solutions in customer experience to enhance satisfaction and operational efficiency. Lead cross-functional teams, prioritize impactful use cases, and drive measurable results whil...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $200K *

Unlock potential by driving client partnerships and growth in gaming, leading teams to develop innovative AI and technology solutions for high-profile accounts, ensuring strategic direction and impact...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $200K *

Drive strategic growth and transformational partnerships in the gaming sector, managing high-value accounts while delivering multi-million-dollar AI solutions. This leadership role demands vision, exe...

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$210K - $240K *

Pioneer global corporate communications strategies, enhancing PR and analyst relations to amplify key narratives. Collaborate cross-functionally to ensure impactful messaging for product launches and...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $215K *

Empower your career by leading a team to optimize market sales strategies, ensuring efficiency, profitability, and stellar partner experiences in the evolving real estate landscape...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $180K *

Unlock growth by leading strategic partnerships and driving program success across key technology alliances. Collaborate with internal teams and partners to deliver measurable client value and commerc...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in global procurement for Dosage Form Solutions, driving sourcing excellence and innovation. Collaborate with senior leaders to shape supply strategies that enhance competitive advanta...

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Lead the charge in enhancing PMO practices, optimizing resources, and driving execution of high-impact projects across diverse teams. Collaborate with stakeholders to ensure operational excellence and...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$83K - $174K *

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$125K - $160K *

Launch revenue growth by leading enterprise sales cycles, forming strategic client partnerships, and transforming challenges into actionable outcomes across a portfolio of high-value accounts...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $197K *

Drive client engagement and project excellence in the pharma/life sciences sector by leading a dynamic team, managing costs, and fostering strong relationships through trust and mentorship to achieve...

6 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$75K - $95K *

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Join a pioneering team to build and lead innovative sales strategies that enhance customer engagement and drive growth through a blend of self-serve segmentation and sales assistance, leveraging data...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $160K *

Drive innovation in data-driven systems by leading enhancements in our core identity platform. Collaborate across technical teams to ensure accurate identification and profiling, delivering key perfor...

Burlington, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.