Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $155K *

Join a dynamic team driving cutting-edge labor market insights and workforce analytics. Lead analytics projects that shape client strategies, providing valuable foresight into recruiting trends and wo...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Join a team that's driving sales excellence by leading and empowering sales professionals to exceed targets. Utilize your strategic mindset and customer relations expertise to foster growth and innova...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Lead the global SiOP function, driving supply chain strategies and integration across teams. Collaborate with executives to optimize inventory planning, enhance system processes, and achieve revenue t...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Innovate guest experiences by leading store quality for cultural attractions. Oversee operations and team performance, alignment with partners, and drive operational excellence to create exceptional r...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$213K - $225K *

Lead the charge in optimizing digital experiences and driving organic growth by defining and executing a strategic website roadmap, enhancing customer journeys, and collaborating with cross-functional...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $230K *

Transform your career with a strategic leader role, driving complex, multi-track program delivery in a technology-forward, compliance-heavy environment. Elevate team performance and manage dependencie...

6 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Drive program delivery within a complex, multi-disciplinary environment. Lead and evolve a cross-functional program management team while navigating compliance challenges and delivering against strate...

6 days ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Elevate your career by leading complex multi-disciplinary programs while ensuring compliance and driving strategic orchestration. Foster team development, oversee financials, and adapt Agile practices...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $230K *

Lead and optimize project delivery across diverse brands, ensuring operational excellence and growth in a complex, matrixed environment. Cultivate talent while building strong client relationships and...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Elevate operational efficiency by leading project management across a diverse portfolio, ensuring top-notch delivery and client satisfaction while fostering talent development and strategic transforma...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Champion operational excellence by leading project management across diverse brand portfolios, fostering client relationships, and driving growth through effective delivery and resource management wit...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$100K - $230K *

Pioneer a transformative delivery strategy managing diverse client needs. Oversee operations and execution across multiple brands to ensure high-quality outcomes. Build collaborative teams, enhance cl...

3 weeks ago

  •   11 - 15 years exp.  •   Food & Beverages

$110K - $130K *

Shape the future of service delivery by leading a team of technical experts to ensure operational excellence and client satisfaction through effective coaching, performance management, and process imp...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive operational excellence by leading a technical service team, ensuring high performance through effective coaching, metric management, and continuous improvement. Collaborate cross-functionally to...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $168K *

Drive operational excellence in mobile services nationwide, enhancing performance, standardizing processes, and collaborating with cross-functional teams to ensure high-quality service delivery and st...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Accelerate progress at a leading firm by driving financial performance, managing product life cycles, and fostering market share growth through strong sales and engineering collaboration...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$180K - $244K *

Join a dynamic team to drive product strategy and innovation in DNS services. Oversee market opportunities, collaborate with partners, and lead product development to enhance offerings within competit...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$87K - $105K *

Transform the consultant recruitment process by leading full lifecycle efforts, building robust talent pipelines, and aligning consultant capabilities with client needs for successful placements...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$180K - $220K *

Drive strategic initiatives and partnerships to enhance value capture for a leading data storage business. Collaborate cross-functionally to execute complex projects and present key insights to senior...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $170K *

Elevate your career by leading impactful marketing campaigns and fostering strategic client relations, driving growth in health and healthcare sectors through innovative insights and high-performing t...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive innovative engineering practices for SaaS platforms, enhancing product delivery, reliability, and customer satisfaction while leading cross-functional teams to exceed commercial targets and fost...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$136K - $195K *

Unlock your potential by delivering strategic sales solutions that inspire clients. Partner with us to develop territory plans, engage decision-makers, and exceed revenue targets in a dynamic and inno...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$170K - $215K *

Deliver strategic growth through partnerships, overseeing commercial initiatives and team leadership while collaborating cross-functionally to identify, negotiate, and implement impactful alliances in...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$175K - $235K *

Shape the future of technology distribution by leading product strategy and driving market growth through innovative partner solutions and a strong execution plan across cross-functional teams...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$217K - $291K *

Take ownership of operational readiness and leadership for global technology services, driving execution across incident management, service health monitoring, and AI integration to enhance efficiency...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.