Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$120K - $150K *

Lead the charge in driving impactful technology programs and strategies, overseeing initiatives from planning to delivery. Collaborate with stakeholders to ensure successful execution while fostering...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$375K - $450K *

Engage with a skilled sales team to drive revenue growth, enhance customer acquisition, and establish strategic partnerships in a competitive market. Lead, coach, and execute solutions for a high-perf...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $190K *

Drive vendor partnership strategy by sourcing, negotiating, and expanding relationships to enhance supply chain efficiency. Shape and scale operational frameworks for sustainable growth while collabor...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Transform biopharmaceutical manufacturing through strategic process engineering leadership, ensuring design excellence and compliance on major capital projects while integrating cross-functional teams...

1 month ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead the charge in building a modern, data-driven marketing engine focused on demand generation and digital strategy. Drive measurable growth by transforming branding capabilities and aligning marketi...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $225K *

Drive strategic client partnerships, lead a performance-driven team, and manage a portfolio of enterprise accounts to enhance patient access to critical therapies and ensure client satisfaction and gr...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$80K - $110K *

Empower a high-performing Customer Service team, driving operational excellence and customer satisfaction through effective order management and process improvements in a dynamic B2B environment...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$155K - $185K *

Join a team that's revolutionizing talent acquisition by leading full-cycle recruiting efforts to identify, engage, and secure the best candidates, enhancing organizational strategy, and creating an i...

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$140K - $180K *

Elevate your career by spearheading strategic agency partnerships, driving pipeline growth, and fostering cross-functional collaboration. Join us in transforming business objectives into actionable pl...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Help us drive Enterprise success by managing implementation strategies, aligning customer needs with actionable plans, and enhancing collaboration between sales and services teams to foster seamless d...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $220K *

Advance your career by leading global indirect procurement strategies to drive cost savings, mitigate risk, and enhance supplier performance, while collaborating with cross-functional teams and execut...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Optimize distribution center operations by leading talent development, strategy execution, and performance enhancement. Drive efficiency in inventory control, cost management, and customer service whi...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Engage with senior leadership to drive enterprise-wide change initiatives that foster transformation and enhance organizational capabilities, ensuring alignment and sustained engagement while implemen...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$115K - $137K *

Elevate your career by driving impactful partnerships in a fast-paced, collaborative environment. You will leverage your expertise in digital sales to develop relationships with key stakeholders, ensu...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$137K - $234K *

Elevate trust operations by leading centralized teams to enhance efficiency, compliance, and client service delivery. Partner with executives to drive strategic initiatives and develop KPIs while fost...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Drive success by scaling our Commercial Customer Success function, defining strategy, enhancing partner success, and leading a team to ensure customers achieve their goals and maximize value while pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$237K - $344K *

Lead the strategic vision and execution for global finance systems, enhancing R2R, Treasury, and Cash Management. Drive high-impact initiatives and build a top-tier team, shaping finance operations fo...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$197K - $313K *

Join a team that's redefining enterprise finance and innovation as you lead product vision and execution for critical finance operations. Shape the future of finance technology, guiding a global team...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$197K - $313K *

Optimize your career as you lead the product vision for critical finance systems, driving global efficiency and AI-driven solutions while managing a high-performing team in a fast-paced enterprise env...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$187K - $318K *

Transform the product experience for a cutting-edge Enterprise Data & AI Platform, leading UX strategies and design standards that enhance how users interact with complex data and AI systems across va...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $160K *

Collaborate with retail teams to optimize omnichannel strategies and drive sales growth. Lead key account management, leveraging data to inform decisions and enhancing brand positioning in key markets...

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $175K *

Drive digital customer experience strategy, aligning with enterprise goals to enhance performance and customer outcomes through actionable insights and robust execution plans...

Toronto, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $175K *

Lead digital customer experience strategy to drive enterprise alignment, leveraging insights to enhance performance and inform decision-making while collaborating cross-functionally to achieve measura...

Waterloo, ONIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $100K *

Shape the future of social media engagement by driving innovative marketing strategies, managing dynamic campaigns, and analyzing performance metrics to elevate brand presence and awareness across var...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$227K - $248K *

Lead the charge in driving transformative financial strategies and operational excellence across organizational functions. Collaborate with executive leadership to elevate decision-making and foster a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.