Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Professional Services
$130K - $180K *
Lead and develop a high-performing global team while driving client success and operational excellence. Partner with stakeholders to oversee professional services delivery, manage financial performanc...
2 weeks ago
$140K - $170K *
Partner with us to shape exceptional customer experiences across a medical tech portfolio, optimizing journeys, and leading cross-functional initiatives to enhance outcomes and drive business success...
Reposted 2 days ago
Director - Client Growth Partner (Retail & CPG)
$120K - $150K *
Empower growth by driving strategic partnerships within key accounts, achieving significant YOY expansion. Collaborate with CXOs to shape AI transformation initiatives, ensuring client success and lon...
Yesterday
Director - Client Growth Partner (Retail & CPG)
$120K - $180K *
Lead the charge in driving account growth and AI transformation by engaging CXOs, achieving double-digit growth, and expanding service offerings while fostering strong relationships across key account...
Yesterday
Director, Customer & Growth Product Marketing
$220K - $300K *
Transform customer engagement through innovative lifecycle marketing strategies that enhance onboarding, retention, and expansion. Lead collaboration across teams to deliver measurable post-sale growt...
3 days ago
$145K - $165K *
Champion the Customer Success vision to drive retention, satisfaction, and account growth. Lead a dynamic team, optimize processes, and foster cross-functional partnerships to enhance customer outcome...
Reposted 3 days ago
$106K - $177K *
Oversee and enhance customer success strategies by leading a high-performing team of Customer Success Managers. Drive customer satisfaction, retention, and operational excellence through effective coa...
1 week ago
Director, Workforce Management
$90K - $120K *
Unlock potential by leading a Managed Services Team to optimize workforce management, ensuring efficient processes and performance. Collaborate with partners to drive innovation using AI while develop...
Reposted 3 days ago
$90K - $120K *
Unlock potential by leading impactful marketing strategies to enhance brand presence, drive traffic, and elevate customer engagement in multi-family housing. Utilize your expertise to shape brand voic...
1 week ago
Director, Executive & Internal Communications
$146K - $244K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
2 weeks ago
$90K - $130K *
Champion client success by managing solutions delivery, enhancing relationships, and driving operational excellence. Lead teams to ensure satisfaction, optimize profitability, and identify new opportu...
Today
Director, CX Platform & Data Strategy
$137K - $182K *
Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...
Reposted 2 weeks ago
Director, CX Insights and Strategy
$100K - $130K *
Unlock transformative client experiences by leading enterprise CX insights and strategy, turning data into actionable insights that drive decision-making and improve outcomes across the organization...
3 weeks ago
$90K - $120K *
Reimagine client engagement as you lead custodial services and manage profit and loss. Drive operational excellence, foster team development, and ensure safety compliance while cultivating strong clie...
Yesterday
Director, Product Management - Global Customer Experience
$245K - $260K *
Lead the charge in enhancing global digital customer experiences across web and mobile platforms. Define product vision and strategy to drive key commerce initiatives, optimize user engagement, and ch...
4 weeks ago
Director, Integrated Communications
$107K - $125K *
Engage as a strategic leader to develop integrated communications programs that align with business objectives, foster client relationships, and drive creativity within a collaborative team environmen...
3 days ago
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
3 days ago
$100K - $130K *
Unlock your potential by designing and optimizing customer lifecycle campaigns. Lead cross-functional efforts to create seamless customer journeys, ensuring strategic messaging, effective segmentation...
6 days ago
Director, Customer Implementation
$130K - $180K *
Join a team that's dedicated to driving customer success through strategic project management and elite technical leadership. You will navigate complex enterprise environments to deliver actionable va...
Reposted 3 weeks ago
Director, Marketing Technology & Consumer Digital Experience
$120K - $150K *
Join a team that's redefining the Marketing Technology landscape. You'll lead multi-year strategies to enhance digital consumer experiences through innovative tech solutions, while collaborating with...
2 days ago
Emerging Middle Market Relationship Manager, Director
$122K - $228K *
Transform client relationships and drive growth by leading complex deal structures and strategic advisory in a collaborative, high-paced environment focused on emerging middle-market companies...
Reposted 6 days ago
$96K - $137K *
Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...
1 week ago
Director, Community Engagement
$90K - $120K *
Elevate the financial journey for New Canadians by developing and growing a thriving community. Drive engagement and advocacy through culturally relevant education, partnerships, and programs that emp...
1 week ago
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
1 week ago
Senior Product Manager, Agentic Voice Experience
$173K - $277K *
Champion secure, effortless customer service by driving identity and verification strategies that enhance operational efficiency. Collaborate across teams to integrate AI and define metrics ensuring o...
Reposted 1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.