Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$120K - $150K *
Lead the charge in enhancing client success through strategic initiatives, operational excellence, and team leadership. Foster executive relationships while driving revenue growth, retention, and alig...
1 week ago
$150K - $180K *
Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...
6 days ago
Director, Digital Customer Experience
$114K - $162K *
Drive innovation and enhance customer engagement by leading digital strategy and execution. Collaborate across teams to deliver impactful solutions that elevate customer experience and meet organizati...
2 days ago
Director, Digital Customer Experience
$114K - $162K *
Lead digital transformation strategies to enhance user engagement and drive innovative solutions. Collaborate with cross-functional teams to boost customer and agent experiences while ensuring alignme...
2 days ago
$125K - $140K *
Lead the charge in enhancing global technical support operations, fostering a high-performance culture, and ensuring exceptional customer experiences through strategic improvements and effective team...
Reposted today
Director, Credit Risk Solutions Consulting
$174K - $245K *
Champion client growth through strategic analytics and product innovation, driving insights and engagement with top clients. Collaborate cross-functionally to enhance product offerings, while serving...
Reposted 3 weeks ago
Director, Credit Risk Solutions Consulting
$174K - $245K *
Shape the future of credit risk solutions by driving client engagement and product innovation. Leverage analytics and strategic insights to enhance client performance and articulate value propositions...
Reposted 3 weeks ago
$160K - $175K *
Engage as a senior leader overseeing multidisciplinary client projects, building trusted relationships, and ensuring operational excellence while fostering team success and identifying growth opportun...
3 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...
2 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Accelerate progress at key client accounts by driving strategic growth, fostering executive relationships, and leveraging AI, digital, and cloud solutions to achieve significant business outcomes. Sha...
2 weeks ago
Associate Director, Customer Engagement Communications
$126K - $234K *
Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...
Reposted 1 week ago
Director, Social Media & Customer Engagement
$191K - $215K *
Drive the execution of a comprehensive social media strategy, leading a dynamic team to enhance brand presence and customer engagement while adhering to compliance standards. Cultivate influencer part...
2 weeks ago
Director, Marketing Operations
$220K - $330K *
Champion the evolution of marketing operations to enhance efficiency, quality, and strategic impact across systems and processes. Grow a high-performing team while optimizing technology and operations...
1 week ago
$160K - $200K *
Manage enterprise client relationships, driving revenue growth and enhancing leadership across teams. Partner with teams to ensure client satisfaction and support strategic initiatives that elevate ac...
Reposted 2 weeks ago
$85K - $100K *
Lead client relationships by strategically guiding campaigns, ensuring profitability, and collaborating with teams to deliver innovative marketing solutions. Drive performance through effective commun...
Reposted 2 weeks ago
$131K - $155K *
Lead the Corporate Customer Success team to enhance adoption, retention, and strategic initiatives. Drive measurable outcomes and cultivate long-term partnerships, collaborating across departments to...
Reposted 1 week ago
$232K - $260K *
Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...
1 week ago
$100K - $120K *
Elevate operational excellence by bridging data insights and execution strategies to enhance service delivery within the airline catering industry. Drive performance recovery and foster continuous imp...
Today
Sr. Director, Executive & Internal Communications
$195K - $325K *
Champion transformative executive and internal communications strategies that shape leadership narratives and enhance employee engagement across diverse channels for maximum alignment and trust within...
Reposted 2 weeks ago
$120K - $150K *
Pioneer innovative event solutions as a Senior Technical Leader, guiding complex projects from conception to execution. Collaborate with cross-functional teams to enhance client experiences while ment...
1 week ago
Director, Integrated Marketing
$205K - $265K *
Drive cohesive marketing strategies and integrated campaigns that amplify brand presence across products and regions, ensuring a unified message that enhances demand generation efforts globally...
4 days ago
$150K - $160K *
Optimize customer success operations by driving analytics to enhance Gross Revenue Retention, Net Revenue Retention, and product adoption. Collaborate with leadership to transform data into actionable...
2 weeks ago
$130K - $155K *
Champion the ecommerce journey for exhibitors, leading product strategy, execution, and analytics to enhance user experiences and drive measurable outcomes in an agile, cross-functional environment...
Reposted 2 weeks ago
$280K - $350K *
Transform your career by leading channel strategy development across the Americas. Oversee a team that drives partner engagement, revenue growth, and innovative programs in a collaborative, high-energ...
5 days ago
Senior Director, Customer Retention & Growth (Americas)
$150K - $180K *
Take ownership of customer retention and growth, leading a transformation of post-sales with AI-driven strategies to enhance customer experiences and drive expansion while reducing churn through proac...
Reposted 1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.