Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $120K *

Drive excellence in facility operations as you lead, manage, and optimize care delivery while ensuring compliance and fostering community relations. Collaborate with staff to enhance performance and e...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$235K - $300K *

Join a team that's tackling complex commercial finance challenges. You will lead a dynamic team, shape financial strategies, and partner across departments to drive business growth and innovation in a...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$86K - $124K *

Drive exceptional service delivery and enhance client engagement by leveraging your expertise in ServiceNow. Collaborate with stakeholders to optimize performance and improve operational transparency...

Today

  •   8 - 10 years exp.  •   Business Services

$140K - $180K *

Transform member engagement by leading a multidisciplinary team to build a robust communication platform, leveraging data and predictive models to enhance health outcomes through personalized, timely...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

Shape client success by leading senior relationships and strategy. Drive growth through integrated planning, executive presentations, and strong measurement practices while nurturing C-level partnersh...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$190K - $210K *

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$144K - $294K *

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Business Services

$86K - $124K *

Optimize client engagement and service delivery excellence by leveraging your expertise in ServiceNow to enhance operational transparency and drive continuous improvement across enterprise engagements...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $165K *

Build a proactive Quality Assurance strategy that enhances manufacturing, optimizes supply chain efficiency, and improves customer experience. Lead cross-functional teams to integrate innovative solut...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$137K - $254K *

Join a team that's driving growth through innovative digital demand generation strategies. You will lead the charge in creating scalable programs that engage Commercial and SMB customers, partnering w...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$137K - $254K *

Drive digital demand generation strategies for B2B commercial growth, leveraging data-driven insights. Lead cross-functional teams to enhance pipeline and revenue, and create integrated campaigns that...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$120K - $210K *

Drive visibility and growth as a strategic leader in SEO and AEO. Own end-to-end strategies across search engines, AI platforms, and content, while building and guiding a high-performing team in a dyn...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $210K *

Pioneer the future of search as a strategic leader in Enterprise SEO and AEO. Drive brand visibility across diverse platforms, optimize strategies, and lead cross-functional collaboration to achieve o...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $210K *

Shape the future of digital discovery by leading enterprise SEO and AEO strategies. Drive organic growth, influence cross-functional alignment, and develop a high-performing team to optimize visibilit...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $210K *

Lead the charge in redefining enterprise SEO and AEO strategies. Own execution from vision to performance, driving organic growth across digital and AI landscapes while mentoring a dedicated team and...

6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$182K - $251K *

Join a team that's redefining customer experience technology by leading agile software delivery. Drive innovation while managing talented professionals to deliver seamless GTM solutions that align wit...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$160K - $190K *

Advance high-impact sales programs by leading strategy, execution, and continuous improvement. Drive cohesion across teams, enhance data-driven GTM efforts, and optimize sales productivity through inn...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $205K *

Lead the charge in developing a strategic product vision for storage and balance-of-system solutions. Drive innovation, manage a team of product managers, and collaborate across diverse departments to...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$180K - $253K *

Lead the strategy and lifecycle of innovative storage and BOS products, guiding a team and collaborating across functions to deliver industry-leading solutions in the energy sector, while engaging wit...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$120K - $150K *

Lead the charge in optimizing US enclosure manufacturing operations, ensuring top performance and scalability across contract manufacturers. Collaborate with cross-functional teams to enhance quality...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Transform enclosure manufacturing operations by driving performance and scalability across contract manufacturers. Lead cross-functional collaboration to enhance efficiency, while ensuring quality and...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $175K *

Drive enterprise growth by engaging in complex sales cycles, cultivating relationships with executives, and crafting innovative AI and data infrastructure solutions to meet evolving market demands and...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $175K *

Elevate your career by owning enterprise accounts, driving net-new business, and leading complex sales cycles in AI and data infrastructure. Collaborate with technical and executive stakeholders in a...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $165K *

Drive revenue growth by selling innovative AI-driven data solutions to healthcare clients. Leverage your enterprise sales expertise to develop strategies, build relationships, and navigate complex dea...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Join a fast-paced, growth-driven team and drive sales of AI and HPC storage solutions in the Financial Services sector. Leverage relationships and close high-value deals while managing a disciplined p...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.