Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Transform vendor engagement into a strategic asset, enhancing collaboration and performance through innovative processes and joint business planning across diverse retail partnerships...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$114K - $153K *

Manage complex client relationships and lead projects to ensure timely delivery of services within budget while proactively identifying new business opportunities and driving process improvements...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Champion a high-performing team of Solutions Engineers, driving technical excellence and leading presales strategies to unlock customer success. Collaborate with Sales and other stakeholders to enhanc...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$289K - $398K *

Lead the charge in maximizing enterprise relationships within a global energy account, overseeing strategy execution, fostering C-suite connections, and driving significant revenue growth through cons...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $200K *

Grow and lead global logistics operations, driving fulfillment, customs, and 3PL partnerships to scale a complex network supporting rapid international expansion and operational excellence...

3 weeks ago

  •   11 - 15 years exp.  •   Transportation

$125K - $140K *

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Join a team that's driving innovation in Fraud product management. Lead the strategy, development, and execution of solutions that meet market demands and enhance security, while collaborating across...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$108K - $130K *

Elevate your career as a trusted advisor, fostering client relationships and orchestrating cross-channel campaign strategies for excellence in digital media planning and activation to drive business g...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$127K - $153K *

Partner with us to transform our marketing landscape by navigating MarTech innovations, translating strategies into actionable plans while collaborating closely with engineering and marketing teams to...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$121K - $146K *

Shape the future of marketing technology by partnering with teams to translate strategy into actionable plans, driving innovation and successful technology implementations across multiple initiatives...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$127K - $153K *

Transform marketing technology initiatives into successful outcomes by partnering with stakeholders, managing product backlogs, and navigating strategic complexities to evolve operations within a rapi...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $90K *

Shape the future of our outbound sales by owning the full sales cycle, prospecting, and identifying new revenue opportunities. Collaborate with leadership to refine strategies and rapidly scale busine...

6 days ago

  •   Less than 5 years exp.  •   Media

$131K - $188K *

Lead the charge in nurturing client relationships and driving growth by providing tailored solutions in the Mid-Market sector, ensuring customers achieve value and success through strategic, consultat...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$136K - $195K *

Transform customer engagement by utilizing sales expertise to drive growth in the Mid-Market sector. Advocate for client success, build lasting relationships, and exceed revenue goals while delivering...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Lead the charge in acquiring new clients and driving business growth through strategic sales initiatives, leveraging exceptional relationship-building skills to engage C-level executives and foster lo...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $140K *

Drive strategic growth by building and expanding client relationships across multiple creative services. Leverage established accounts to create tailored growth plans while collaborating with business...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$122K - $204K *

Join a team that's dedicated to developing and implementing innovative solutions for clients, driving program success across multiple functions, and transitioning tailored solutions to ensure operatio...

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$200K - $210K *

Deliver innovative AI solutions by leading a high-performing team, translating business needs into technology execution that drives business impact while adhering to enterprise governance standards an...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $257K *

Explore the intersection of product and technology communications, shaping narratives and media strategies that position the company as a leader in the evolving landscape of money and commerce, while...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$150K - $180K *

Champion product strategy and development in the optical networking sector. Collaborate with teams and customers to drive growth, profitability, and customer engagement through innovative product mana...

6 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $98K *

Join a team that's at the forefront of travel marketing, driving integrated strategies for global destinations. You'll lead client engagement, oversee trade relations, and inspire your team to deliver...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $145K *

Elevate technology influence by leading a dynamic team to drive strategic innovations, modernize systems, and enhance operational efficiencies across the organization, while ensuring top-notch securit...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $344K *

Shape and lead a high-performing team to drive a global digital marketing strategy, ensuring cohesive and measurable digital content that aligns with business goals while optimizing emerging tools and...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$200K - $257K *

Champion the narrative for innovative financial technology products, leading communications strategy and execution. Engage with media and audiences to elevate Circle's profile in the evolving agentic...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$153K - $229K *

Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.