Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Senior Director- Data Engineering
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Deliver innovative data solutions by leading engineering teams to develop scalable data products. Drive strategic planning and ensure high-quality data delivery that meets complex business needs and s...
Reposted 1 week ago
Director, Product - Residential Customer
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Accelerate product innovation by leading strategy and execution for residential offerings. Drive team performance, align stakeholders, and enhance customer experiences through data-driven insights and...
3 weeks ago
Director, Digital Product Management - Commercial AI & Intelligence
$150K - $180K *
Transform the commercial landscape by leading digital product strategy, integrating AI, data, and technology to enhance customer engagement and drive measurable outcomes across Sales and Marketing fun...
1 week ago
$147K - $221K *
Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...
2 weeks ago
Manager-Technical Services Delivery
$104K - $110K *
Champion exceptional client experiences by leading a dynamic team dedicated to successful software delivery and implementation. Drive performance through mentoring, resource management, and collaborat...
Reposted 3 weeks ago
Manager-Technical Services Delivery
$104K - $110K *
Join us to oversee a dynamic team driving client satisfaction through efficient software implementations. You'll lead hiring, manage performance, and ensure optimal utilization while consulting on pro...
Reposted 3 weeks ago
Director, Client Strategy and Growth
$185K - $210K *
Engage with clients to drive retention and growth strategies, fostering deep relationships and collaboration across teams. Leverage market insights to enhance product offerings and ensure client succe...
3 weeks ago
Engagement Manager - LE Diversified Industries
$122K - $184K *
Lead the charge in managing mid to large Workday deployments, resolving complex issues, and enhancing methodologies. Guide teams through multiple projects while ensuring client satisfaction and adhere...
3 weeks ago
Engagement Manager - LE Diversified Industries
$116K - $207K *
Lead and manage mid to large Workday deployments, resolving complex issues while enhancing methodologies. Guide teams, ensure project success, and support executive expectations through effective comm...
3 weeks ago
Engagement Manager - LE Diversified Industries
$122K - $184K *
Lead the charge in managing mid to large Workday deployments, resolving complex issues, and enhancing methodologies. Guide teams, ensure project success, and support executive expectations while deliv...
3 weeks ago
Engagement Manager - LE Diversified Industries
$122K - $184K *
Partner with us to lead mid to large Workday deployments, resolve complex issues, and enhance methodologies. Guide teams, manage multiple projects, and ensure client satisfaction while driving best pr...
3 weeks ago
Engagement Manager - LE Diversified Industries
$122K - $184K *
Join us to lead and manage mid to large Workday deployments, resolving complex issues while enhancing methodologies. Guide teams, ensure project success, and support executive expectations in a dynami...
3 weeks ago
Director, AV Product Engineering
$175K - $210K *
Pioneer the future of autonomous vehicles by leading the Product Engineering group, driving innovation in AI model development, and ensuring high-quality delivery across multiple teams and projects...
4 days ago
Director, Gemini Growth Marketing
$264K - $366K *
Develop and lead a global growth strategy for an AI assistant, driving user acquisition and engagement. Collaborate with cross-functional teams to enhance product-led growth and optimize marketing eff...
3 days ago
$150K - $180K *
Champion operational excellence in AI server repair, leading strategic initiatives, driving continuous improvement, and ensuring compliance while managing P&L and fostering cross-functional collaborat...
1 week ago
Account Director, Broadcom Software
$154K - $247K *
Unlock potential by driving revenue growth for Enterprise customers through strategic relationship management and effective sales strategies. Leverage your expertise to exceed targets and enhance cust...
1 week ago
Account Director, Broadcom Software
$154K - $247K *
Lead revenue growth for Enterprise customers by managing sales pipelines, building relationships, and exceeding targets. Utilize strong communication skills to address customer needs and drive long-te...
2 weeks ago
Account Director, Broadcom Software
$154K - $247K *
Drive revenue growth by managing key Enterprise accounts, leveraging strong sales skills to exceed targets and build lasting relationships with decision-makers, while ensuring alignment with customer...
2 weeks ago
Account Director, Broadcom Software
$154K - $247K *
Join a team that's driving revenue growth for Enterprise customers by leveraging strong sales skills and building trusted relationships. You'll manage a pipeline of deals and exceed sales targets whil...
3 weeks ago
Account Director, Broadcom Software
$154K - $247K *
Drive revenue growth by managing key Enterprise accounts, leveraging your sales expertise to exceed targets and build lasting relationships with decision-makers. Collaborate with a dynamic team to ach...
3 weeks ago
$150K - $180K *
Unlock potential by leading client teams to drive retention and growth. Collaborate cross-functionally to shape strategic market positioning and nurture executive relationships, all while cultivating...
Reposted today
Business Development Lead, SMB
$230K *
Elevate your career by leading our SMB sales function. Start hands-on, then build and develop a high-performing team. Collaborate with leaders, drive revenue, and create scalable systems in a fast-pac...
1 week ago
$108K - $195K *
Unlock new business opportunities by driving sales of innovative BI software solutions. Engage with key decision-makers, tailor solutions to their data needs, and lead the sales process from prospecti...
2 days ago
Director, Identity and Access Management
$191K - $258K *
Drive your career forward by leading Identity and Access Management initiatives, shaping IAM strategy, and managing a team of 96 professionals to enhance cybersecurity and compliance within a Zero Tru...
Reposted today
Director, Identity and Access Management
$191K - $258K *
Transform identity security by leading a 96-member team to establish IAM strategy, governance, and compliance within a Zero Trust framework, ensuring robust identity controls and risk management acros...
Reposted today
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.