Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $180K *

Help us drive growth and technology innovation by leading product management efforts, enhancing marketing platforms, and optimizing revenue operations for superior customer engagement and conversion...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's dedicated to client satisfaction and account management, overseeing key relationships within a portfolio while driving service excellence, profitability, and a culture of team engag...

Today

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Transform the future of organic social strategy across priority accounts by leading creative collaboration, fostering client relationships, and driving measurable growth through innovative, platform-n...

Today

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $160K *

Join a team that's reshaping the future of AI by ensuring operational excellence across product and engineering. Lead cross-team initiatives, streamline processes, and foster alignment as you build fo...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Shape client success by leading account strategy, overseeing program execution, and ensuring performance. Drive growth through consultative partnerships, data insights, and proactive management of cli...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$157K - $200K *

Lead the charge in elevating the Visual Design discipline, setting standards and guiding strategic vision while mentoring a diverse team. Collaborate cross-functionally, champion emerging technologies...

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$130K - $180K *

Optimize the MarTech ecosystem by integrating tools for marketing, data, and product. Collaborate with engineering and data teams while ensuring compliance to drive marketing performance and customer...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$102K - $190K *

Inspire sales excellence by leading and developing a high-performing team. Drive strategy and innovative solutions to enhance client partnerships, ensuring growth in a dynamic market with measurable r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Empower organizational growth by integrating commercial intelligence insights to enhance pricing strategies, competitive positioning, and sales effectiveness, driving data-driven decisions that impact...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Develop and lead departmental operations, driving efficiency and meeting revenue goals while ensuring a high-quality patient experience. Collaborate with cross-functional teams to implement strategic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $180K *

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Elevate customer success by managing relationships post-implementation, ensuring healthcare organizations maximize platform adoption and drive measurable outcomes through data analysis and collaborati...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$192K - $307K *

Empower growth as a trusted advisor, leading strategic marketing initiatives for innovative clients. Leverage insights and collaborate across teams while guiding a talented group to achieve impactful...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$186K - $232K *

Innovate your career by leading product marketing strategies for digital assets. Drive demand across financial institutions and partners while optimizing marketing initiatives, fostering collaboration...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving account management excellence while overseeing a motivated team. Build impactful relationships, identify growth opportunities, and collaboratively enhance our transformation...

Toronto, ONIn-Person

Yesterday

  •   8 - 10 years exp.  •   Business Services

$186K - $232K *

Manage the product marketing strategy for digital asset solutions, focusing on B2B enablement and partner-driven channels. Collaborate with cross-functional teams to enhance market positioning and dri...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock strategic potential by delivering high-impact, client-focused IT projects. Collaborate with diverse teams to enhance service quality, resolve issues, and drive measurable growth and client sati...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $170K *

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Advance excellence in facility operations by leading teams, managing fiscal responsibilities, and enhancing community relations. Drive program development and promote a positive environment for staff...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Drive excellence in facility operations as you lead, manage, and optimize care delivery while ensuring compliance and fostering community relations. Collaborate with staff to enhance performance and e...

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$235K - $300K *

Join a team that's tackling complex commercial finance challenges. You will lead a dynamic team, shape financial strategies, and partner across departments to drive business growth and innovation in a...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$86K - $124K *

Drive exceptional service delivery and enhance client engagement by leveraging your expertise in ServiceNow. Collaborate with stakeholders to optimize performance and improve operational transparency...

Today

  •   8 - 10 years exp.  •   Business Services

$140K - $180K *

Transform member engagement by leading a multidisciplinary team to build a robust communication platform, leveraging data and predictive models to enhance health outcomes through personalized, timely...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $175K *

Shape client success by leading senior relationships and strategy. Drive growth through integrated planning, executive presentations, and strong measurement practices while nurturing C-level partnersh...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$190K - $210K *

Innovate and execute comprehensive event strategies, managing flagship conferences and internal gatherings with operational precision. Drive attendee engagement and brand loyalty through high-impact e...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.