Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$125K - $150K *

Shape the future of client partnerships by leading a high-performing team, driving strategic growth, and fostering operational excellence across a diverse portfolio of accounts in the pharmaceutical a...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$170K - $210K *

Champion client success by leading teams, driving growth, and ensuring operational excellence across a diverse portfolio while fostering strong partnerships and compliance...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform your career by leading comprehensive marketing strategies and physician relationship development to drive brand awareness, patient acquisition, and revenue growth in a regulated healthcare s...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Empower enterprise growth by forging strategic relationships and engaging stakeholders. Drive impactful initiatives, lead client engagement programs, and ensure a consistent premium experience for hig...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $195K *

Drive integrated media strategy across diverse channels to enhance brand visibility and business performance. Collaborate cross-functionally to optimize investment, measure impact, and align brand mes...

6 days ago

  •   8 - 10 years exp.  •   Media

$125K - $150K *

Lead the charge in enhancing event operations and guest experience by overseeing strategic initiatives, fostering client relations, and managing multi-functional teams in a dynamic facility environmen...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Accelerate progress at a dynamic organization by leveraging your expertise in project management to drive initiatives and enhance operational efficiency across multiple teams, ensuring alignment with...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$85K - $145K *

Elevate your career by leading cloud computing initiatives that align with business goals. Drive innovation and collaboration across teams while managing relationships with cloud vendors to enhance or...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $145K *

Elevate cloud computing initiatives by leading projects, fostering collaboration, and optimizing vendor relationships to align strategies with business objectives and drive continuous improvement in p...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $160K *

Join a team that drives customer success through strategic account management and relationship building. Lead the sales process end-to-end, fostering trust and expanding accounts while contributing to...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$125K - $150K *

Shape and execute a comprehensive marketing strategy, driving brand growth through strong demand generation, digital performance, and content development while leading a collaborative team toward meas...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$155K - $170K *

Transform your career by owning full-funnel marketing strategies while leading franchise development. Collaborate with partners to diagnose challenges, leverage AI tools, and drive impactful growth in...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the strategy and execution of enterprise applications and data management. Own product roadmaps, ensure system efficiency, and build a high-performing team while driving innovation through AI and...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Drive innovation through collaboration, managing projects across teams to enhance operational efficiency and delivering impactful solutions that meet client needs with strategic insight and leadership...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$220K - $291K *

Lead a global engineering design team to innovate optical transceiver development. Drive architecture, validation, and AI tool integration, ensuring project success and enhanced productivity in a coll...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Join a team that's focused on driving strategic initiatives across the organization. This role partners with leaders to translate strategy into execution, ensuring accountability and measurable outcom...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$169K - $235K *

Engage with teams to drive impactful product launches, harnessing data and creativity to craft compelling narratives. Lead a diverse team to enhance market presence and optimize growth strategies acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Lead and optimize the full operational lifecycle of US Operations, ensuring seamless execution, performance accountability, and strategic alignment to drive growth and operational excellence in a dyna...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$145K - $153K *

Unlock potential by leading strategic partnerships within the technology sector to drive impactful innovation and philanthropy. Collaborate cross-functionally to secure significant corporate funding...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $153K *

Lead the charge in cultivating strategic partnerships with tech companies to advance organizational goals. Collaborate across teams to create innovative funding opportunities and strengthen relationsh...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $190K *

Transform business landscapes by leading product management efforts that shape strategies, drive growth, and ensure market leadership. Work with a high-performing team to balance innovation with perfo...

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $200K *

Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$166K - $205K *

Partner with us to drive a global portfolio of enablement programs, enhancing productivity across GTM teams. Collaborate with leaders to identify gaps, implement trainings, and measure outcomes for co...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$180K - $220K *

Accelerate client satisfaction by leading global Customer Success initiatives that secure a $xxxM revenue base and foster strategic growth across diverse markets, ensuring seamless onboarding and last...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.