Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$90K - $98K *

Empower travel initiatives by leading marketing strategies and client relationships within a dynamic team. Drive impactful campaigns and harness partnerships to create exceptional experiences for inte...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$172K - $344K *

Shape and lead a high-performing team to drive a global digital marketing strategy, ensuring cohesive and measurable digital content that aligns with business goals while optimizing emerging tools and...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Play a key role in driving renewals and upsells for enterprise clients, enhancing customer satisfaction, and improving operational efficiency as you manage contract processes and foster strong client...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $180K *

Shape the future of product engineering by leading talented teams, setting delivery expectations, and fostering a culture of quality. Drive alignment between engineering, product, and architecture whi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Collaborate to oversee the end-to-end project delivery lifecycle, managing resources, tracking budgets, and ensuring quality outputs while optimizing processes and driving client satisfaction through...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$78K - $90K *

Help us drive growth and enhance customer experience by managing renewals and identifying expansion opportunities within our diverse client portfolio.

Kitchener, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in user experience innovation, crafting impactful designs and steering a team to elevate customer experiences across connected banking products while advocating for inclusivity and acc...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $180K *

Join a team that's redefining success by driving innovative sales strategies. Leverage your extensive agency relationships to achieve growth and foster collaboration across departments while navigatin...

3 weeks ago

  •   11 - 15 years exp.  •   Media

$150K - $258K *

Empower innovative cardiovascular solutions by leading cross-functional projects and programs. Drive strategic alignment and program execution within a dynamic team, ensuring optimal resource allocati...

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$195K *

Advance marketing measurement strategies by leading analytics initiatives, guiding executive decisions, and uniting teams to enhance media performance, maximizing client impacts through innovative met...

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Join a team that drives innovation by managing complex IT projects, delivering exceptional results through Agile practices. Leverage your expertise to lead large teams and transform businesses while c...

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Champion strategic partnerships and maximize revenue performance by managing frontline relationships with YouTube and social platforms, translating corporate goals into actionable strategies and drivi...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $175K *

Engage as a hands-on leader driving day-to-day client success for high-growth accounts. Oversee performance marketing strategies and ensure a unified approach across channels to meet business goals an...

Reposted today

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Lead demand generation efforts to transform market interest into qualified opportunities. Oversee marketing operations, events, and email strategies, while cultivating a data-driven approach to drive...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Shape the future of healthcare marketing by leading strategic demand generation initiatives. Drive qualified pipeline growth for B2B SaaS solutions, utilizing AI tools to streamline processes and enab...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead efforts to enhance patient financial experiences by optimizing revenue cycle operations, implementing innovative technologies, and establishing best practices that drive efficiency, transparency...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$150K - $175K *

Champion product strategy and execution for internal platforms, driving solutions that enhance systems and workflows. Collaborate with teams to address operational challenges and deliver innovative in...

1 week ago

  •   5 - 7 years exp.  •   Media

$157K - $252K *

Innovate and lead the data strategy, transforming analytics into actionable insights that drive decisions across multiple business areas, while enhancing data infrastructure and governance for robust...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$222K - $334K *

Drive advertising sales strategies and foster client relationships to achieve revenue goals. Collaborate with teams, manage budgets, and enhance employee performance while leading sales initiatives ac...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Join a team that's driving innovative Total Rewards strategies, overseeing competitive compensation, benefits, and retirement programs. Leverage your expertise to enhance our human capital initiatives...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in enhancing Client Success by building strong partnerships, leveraging AI and analytics to ensure maximum value for clients, and driving retention and growth through strategic onboard...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $140K *

Join a dynamic team to drive vendor partnerships and operational excellence, ensuring strategic sourcing and vendor performance. Lead initiatives that enhance profitability and foster strong vendor re...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$157K - $252K *

Champion data-driven insights by leading analytics strategy, development, and execution. Collaborate with cross-functional teams to enhance decision-making and operations through advanced analytics, r...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$178K - $285K *

Partner with us to drive agency strategy, managing relationships, negotiations, and performance. Lead evaluation and optimization efforts to maximize ROI and ensure marketing objectives align with dyn...

1 week ago

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.