Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $185K *

Lead the charge in developing and executing talent acquisition strategies that drive growth and attract top talent. Build robust recruiting processes and a high-performing team to elevate recruitment...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $110K *

Lead the charge in developing and executing stakeholder engagement strategies that enhance relationships and support NAV CANADA’s transformation initiatives, fostering collaboration across diverse sta...

Ottawa, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Transportation

$163K - $189K *

Lead the charge in crafting innovative consumer communication strategies that enhance brand visibility and cultural relevance across diverse platforms, driving engagement and support throughout a comp...

6 days ago

  •   8 - 10 years exp.  •   Media

$150K - $200K *

Drive total rewards strategy by leading compensation, benefits, payroll, and HRIS across North America. Collaborate with executive leadership to ensure competitive, compliant programs aligning with bu...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$154K - $236K *

Elevate the member experience by leading strategic initiatives that enhance Medicaid engagement and satisfaction. This role drives insights-driven strategies and fosters collaboration to create transf...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$166K - $308K *

Shape the future of employee engagement by leading initiatives that enhance the associate experience, drive change management, and foster a culture of transparency and inclusion across a global organi...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $113K *

Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $180K *

Accelerate progress at the forefront of enterprise sales by leading a high-performing team to exceed targets and deepen client relationships. Drive innovative sales strategies and engage senior execut...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $220K *

Transform enterprise sales operations by leading initiatives that enhance Payments, Deal Negotiation, and strategic execution, while building an AI-driven operational framework to drive global revenue...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Accelerate progress at the intersection of technical sales and operational excellence. Lead global initiatives to scale centralized operations, leveraging AI solutions to enhance sales effectiveness a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $130K *

Drive customer engagement and revenue growth by managing enterprise accounts, fostering strategic relationships, and ensuring product adoption, while collaborating extensively across teams to deliver...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive customer success by managing a portfolio of global accounts to foster adoption, renewals, and growth, while collaborating with internal teams to ensure optimal service delivery and satisfaction...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Manage strategic customer relationships to drive engagement and growth. Utilize consultative selling expertise to enhance platform adoption, ensuring successful outcomes. Collaborate with cross-functi...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that's driving innovation in HR strategy and culture. As a senior advisor, you'll collaborate with leaders to align people initiatives with business goals, leveraging analytics and best pr...

Burnaby, BCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$175K - $200K *

Shape the future of client programs by leading strategic implementations and enhancing engagement through data-driven insights and marketing strategies for health plan clients...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Drive the transformation of a high-impact marketing operations team, optimizing processes and technology for scalability. Collaborate across functions to enhance data governance and deliver strategic...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $220K *

Shape enterprise sales excellence by driving AI-first initiatives and scaling global operations. Engage with diverse teams to optimize technical sales processes, enhance revenue streams, and foster a...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Unlock enterprise growth by leading centralized sales operations to drive revenue across diverse global portfolios through innovative AI strategies and operational excellence...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$160K - $220K *

Engage in strategic leadership to drive AI-first initiatives and streamline global enterprise sales operations. Influence business development through innovative solutions, scaling technical sales, an...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $100K *

Drive growth by mastering the B2B sales process as a strategic consultant, leveraging partnerships to fuel client success while collaborating across teams to harness opportunities in a fast-paced envi...

Toronto, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $196K *

Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $196K *

Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $150K *

Drive impactful executive communications to unify and elevate the C-suite's voice, translating complex strategies into engaging narratives that foster alignment and engagement across a global organiza...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$81K - $105K *

Engage in driving customer success by leading a high-performing team focused on onboarding, retention, and expansion. Drive impactful initiatives, enhance customer experiences, and collaborate cross-f...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$200K - $300K *

Lead the charge in redefining lifecycle marketing strategies for US traders. This strategic role requires experience in engaging users through innovative AI-driven initiatives and cross-functional col...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.