Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
Senior Manager, Customer Lifestyle
$110K - $130K *
Lead the charge in enhancing customer lifecycle strategies and membership programs, driving growth and retention through data-driven initiatives across multiple locations. Collaborate with cross-funct...
Yesterday
Director, Domestic Fulfillment
$141K - $208K *
Empower your career by leading the operational excellence of our US and Canada fulfillment network. Drive performance, develop talent, and implement strategic improvements across multiple sites to ach...
3 weeks ago
Director, Domestic Fulfillment
$141K - $208K *
Drive the future of domestic fulfillment by leading operational excellence across multiple sites. This hands-on role focuses on performance, people development, and strategic collaboration to enhance...
3 weeks ago
$150K - $250K *
Drive the future of cybersecurity assurance by leading a team focused on risk management, security architecture, and compliance. Shape strategies and metrics to enhance security outcomes while collabo...
2 weeks ago
$110K - $150K *
Champion innovative marketing strategies to enhance proposals and presentations, collaborating with senior management to drive success in the San Diego and Los Angeles regions while managing multiple...
3 weeks ago
$125K - $150K *
Drive high-value B2B paid media strategies and growth across multiple channels while leading a team of media professionals, ensuring client success and operational excellence in performance marketing...
Reposted 2 weeks ago
Director, People Business Partnership
$160K - $190K *
Transform the workplace by partnering with leaders to build extraordinary teams, ensuring every employee has the best manager. Drive performance, clarity, and growth through evidence-based coaching an...
1 week ago
Director, Line of Business - Building Automation
$130K - $155K *
Champion innovation and operational excellence in our Room Control product line, driving growth and collaboration across building automation systems. Lead cross-functional teams to deliver cutting-edg...
1 week ago
Director, Solutions Consultant - Activate
$140K - $180K *
Empower clients by translating complex needs into tailored solutions, overseeing the full implementation arc from sales to deployment. Collaborate with teams to ensure seamless integration of innovati...
1 week ago
Sr. Director, Global Sales & CS Operations
$210K - $280K *
Drive end-to-end Global Sales & Customer Success Operations, enhancing ARR growth through strategic leadership, data-driven insights, and team development across diverse business segments and channels...
2 weeks ago
Director - Data Quality & Observability Lead
$140K - $220K *
Champion data excellence by leading the enterprise data quality framework and observability practices. Drive accountability and collaboration across teams to ensure data integrity for analytics and AI...
3 weeks ago
$160K - $180K *
Elevate demand generation by leading integrated campaigns that drive pipeline growth. Collaborate with sales and marketing to optimize strategies, leverage technology, and develop a high-performing te...
Today
Account Director, Integrated Marketing
$110K - $150K *
Champion integrated marketing by driving innovative campaigns and strategies across health and technology sectors. Lead social, influencer, and creative teams to deliver impactful solutions while nurt...
Reposted 2 weeks ago
Account Director, Integrated Marketing
$110K - $150K *
Join a team that's driving innovative integrated marketing strategies across health and technology sectors, managing client relationships, and leading multi-channel campaigns. Take charge of program e...
Reposted 2 weeks ago
Director, Change Enablement & UX (Business Technology)
$207K - $310K *
Lead the charge in integrating change management and user experience to enhance technology adoption. Drive strategy, governance, and stakeholder engagement, ensuring seamless transitions and intuitive...
3 weeks ago
$88K - $129K *
Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...
Reposted yesterday
$160K - $190K *
Lead the charge in crafting innovative marketing strategies that elevate product positioning and drive growth. Collaborate across teams to develop compelling messaging and execute impactful go-to-mark...
Reposted 2 weeks ago
$160K - $190K *
Unlock potential by leading a dynamic team to create and implement impactful product marketing strategies that drive growth, enhance brand visibility, and align with market trends while ensuring cross...
Reposted 2 weeks ago
$150K - $180K *
Join a team that's shaping marketing strategies and product messaging, driving growth through market analysis and cross-functional collaboration. Lead a talented group to effectively position product...
Reposted 2 weeks ago
$150K - $180K *
Shape the future of product marketing by leading strategy, development, and execution of cohesive marketing plans. Collaborate with cross-functional teams to drive demand and growth through innovative...
Reposted 2 weeks ago
$160K - $190K *
Unlock potential by leading product marketing strategies that position our platform for growth. Collaborate with cross-functional teams to define go-to-market plans, mentor talent, and drive demand ge...
Reposted 2 weeks ago
$160K - $190K *
Join a team that's redefining product marketing strategies to elevate brand presence and drive growth. Lead cross-functional collaborations, develop impactful messaging, and manage a talented team to...
Reposted 2 weeks ago
$160K - $190K *
Join a team that drives impactful product marketing strategies, collaborating across leadership and functions to enhance product positioning and demand generation. Lead a talented marketing team to tr...
Reposted 2 weeks ago
$160K - $190K *
Launch innovative marketing strategies that drive product growth, enhance customer engagement, and shape competitive positioning. Collaborate cross-functionally to lead a high-performing team while an...
Reposted 2 weeks ago
$175K - $210K *
Partner with us to lead product marketing strategies that drive growth and demand for our platform. Collaborate with cross-functional teams and leverage insights to shape effective messaging and posit...
Reposted 2 weeks ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.