Director, Customer Engagement Jobs

Shape customer success strategies by nurturing strategic client partnerships to achieve long-term growth and measurable business outcomes while collaborating with cross-functional teams and leveraging...

Shape the future of design by guiding teams in the execution of complex projects, ensuring high standards in documentation and delivery while fostering technical excellence and mentoring talent across...

Lead the charge in building impactful relationships with iconic brands, driving growth in diverse markets through your expertise in CPG and innovative advertising strategies that harness the power of...

Champion quality excellence by leading global strategies, enhancing customer partnerships, and embedding a culture of continuous improvement within multi-site operations across the Data Center Solutio...

Champion growth by leading paid media strategy, investment, and performance for enterprise initiatives, driving measurable revenue and pipeline impact through optimal channel management and strategic...

Drive strategic relationships and client engagement to enhance market leadership, foster innovation, and deliver DTCC’s comprehensive solutions. This role requires deep industry expertise and a proven...

Grow your career by driving ARR growth through client partnerships and strategic deals. Lead a team, enhance platform value, and impact the exhibitor landscape across North America while representing...

Elevate brand storytelling by leading copywriting and editorial efforts, ensuring consistency across all consumer and business touchpoints. Drive strategic messaging and oversee content quality to enh...

Join a team that's driving strategic growth through global partnerships. Lead the way in expanding market presence and optimizing collaboration with Salesforce, while mentoring a dynamic team dedicate...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Shape the future of customer support by leading AI-driven solutions for automated resolution, multi-channel strategy, and agent augmentation. This impact role drives performance metrics while defining...

Champion the future of customer support by architecting and implementing AI-driven solutions to automate and enhance multi-channel customer interactions, improving resolution rates and agent effective...

Lead the charge in crafting a dynamic recruitment strategy that aligns with organizational goals, oversees the hiring process, and enhances employer branding to attract and retain top talent across va...

Join a team that drives transformative value through AI-powered customer engagement and consultative selling, leading strategic initiatives that boost growth and executive relationships across major a...

Drive customer experience excellence by leading and innovating the Customer Solutions function across multiple units, fostering cross-functional collaboration to enhance customer satisfaction and supp...

Lead client engagement by managing relationships, driving growth, and ensuring profitability. Collaborate with cross-functional teams to develop innovative strategies leveraging AI, while fostering te...

Champion customer experience by leading a high-performing team, driving strategic initiatives, and implementing operational best practices across multiple business units to ensure consistent and excep...

Elevate your career as you own product strategy and execution end-to-end, collaborating with engineering teams and customers. Drive product innovation in a dynamic environment, making a significant im...

Transform customer relationships by leading a dynamic team focused on value-driven strategies, AI integration, and measurable outcomes, while driving pipeline growth and establishing industry leadersh...

Champion the delivery of innovative customer experience solutions, overseeing complex initiatives while collaborating across product, engineering, and operations. Make a direct impact on national rest...

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Lead the charge in developing and executing talent acquisition strategies that drive growth and attract top talent. Build robust recruiting processes and a high-performing team to elevate recruitment...

Lead the charge in developing and executing stakeholder engagement strategies that enhance relationships and support NAV CANADA’s transformation initiatives, fostering collaboration across diverse sta...

Drive total rewards strategy by leading compensation, benefits, payroll, and HRIS across North America. Collaborate with executive leadership to ensure competitive, compliant programs aligning with bu...

Elevate the member experience by leading strategic initiatives that enhance Medicaid engagement and satisfaction. This role drives insights-driven strategies and fosters collaboration to create transf...