Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$122K - $204K *

Champion operational excellence by leading process assurance initiatives, enhancing controls, and improving performance across diverse teams. Drive compliance, risk management, and efficiency to suppo...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $153K *

Empower your career by overseeing partner-led SaaS implementations, ensuring project governance and customer health throughout the delivery lifecycle while collaborating across teams to elevate servic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $204K *

Empower operational excellence by leading process control initiatives, enhancing risk management, and ensuring compliance across diverse business units while managing a high-performing team committed...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $204K *

Lead the charge in enhancing operational efficiency and controls. Drive process improvements while ensuring compliance across diverse business units. Manage a dynamic team while championing risk mitig...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $204K *

Shape operational excellence by leading process assurance initiatives, enhancing risk management and compliance, and driving continuous improvement across critical business functions, while collaborat...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Drive organic social strategy and execution to enhance growth in cybersecurity and tech sectors. Lead coordination among teams to innovate and improve account performance through data-driven insights...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$120K - $160K *

Transform client engagements by leading organic social strategy, driving growth, and enhancing platform performance through innovative content and creative collaborations while mentoring junior team m...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$120K - $160K *

Champion organic social strategy to drive growth and client success across key accounts. Collaborate with creative and analytics teams to enhance engagement, execution, and performance through innovat...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Partner with us to drive innovative client solutions, cultivate key relationships, and leverage consultative selling. You'll influence decisions at client organizations, spearheading business growth a...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $160K *

Shape the future of enterprise transformation! Lead the technical delivery for a major program, guiding architecture, integrations, data migration, and QA to ensure scalable solutions across 20+ entit...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $130K *

Shape innovative managed service offerings in Microsoft Cloud and cybersecurity. Lead strategy, execution, and market introduction. Drive revenue growth through scalable, client-focused solutions that...

Today

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Advance digital user experiences by leading strategy, architecture, and engagement initiatives. Collaborate with cross-functional teams to enhance web performance, optimize content structure, and driv...

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $130K *

Drive the development and launch of innovative managed services, focusing on Microsoft Cloud, cybersecurity, and AI. Collaborate cross-functionally to create scalable offerings that enhance client val...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Lead strategic client partnerships in healthcare RCM services, driving satisfaction and growth. Oversee relationship management to ensure operational excellence and performance outcomes for long-term...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Drive channel sales growth by implementing strategies, building partnerships, and optimizing performance. Collaborate cross-functionally to empower partners with resources and tools, ensuring alignmen...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Partner with us to develop and optimize channel sales strategies that drive revenue growth and expand market presence, while fostering strong relationships with key partners for long-term collaboratio...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$182K - $274K *

Lead the charge in high-stakes pursuits by orchestrating complex strategies for multi-million dollar opportunities, transforming executive dialogues from product features to impactful business outcome...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $180K *

Transform client relationships by leading cross-functional teams to execute and analyze digital marketing campaigns while driving initiatives for innovative solutions and maintaining client satisfacti...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Lead the charge in managing client relationships and digital marketing campaigns, ensuring strategic growth and operational excellence across teams while driving innovative solutions for clients in a...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$134K - $230K *

Lead the charge in capital management and workforce strategy while ensuring financial integrity and alignment across governance forums, enhancing decision-making through integrated insights and stakeh...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$111K - $152K *

Transform Private Banking by leading product strategy, integrating technology, and enhancing client experiences for high-net-worth clients. Leverage innovative solutions to streamline processes, grow...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $185K *

Lead strategic growth initiatives for global corporate accounts while driving collaboration across teams. Contribute to customer success through comprehensive account plans, strong partnerships, and i...

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$120K - $150K *

Join a team that's driving innovative sales strategies across logistics. Elevate your career while developing tailored solutions, fostering key client relationships, and leading cross-functional colla...

Brampton, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $105K *

Transform campaign management through strategic oversight and team leadership. Collaborate with internal and external partners to deliver innovative media solutions while nurturing junior team members...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Engage clients in Higher Education to drive transformational initiatives, managing relationships, overseeing cross-functional teams, and ensuring project alignment with institutional goals for impactf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.