Director, Customer Engagement Jobs

Shape the future of utility account management by leading strategic growth initiatives across the Eastern US. Drive commercial operations, build executive relationships, and enhance proposal quality t...

Transform project delivery by leading a high-performing PMO, optimizing processes, and ensuring compliance with best practices while collaborating with executive leaders to meet client needs and drive...

Engage with Enterprise customers to drive revenue growth, manage sales pipelines, and build trusted relationships. Utilize strong communication skills to exceed sales targets and deliver tailored soft...

Lead the charge in shaping technology strategy and service delivery, driving innovation and operational efficiency across the enterprise. Collaborate with executive leadership to align investments wit...

Lead the charge in developing and executing the US Consumer Solutions strategy, driving revenue growth and market relevance through collaboration with cross-functional teams and customer engagement in...

Shape the future of marketing in biotech by leading brand strategy, content creation, and digital campaigns. Collaborate with cross-functional teams to build awareness and drive growth for our innovat...

Unlock potential by leading customer experience initiatives, driving efficiency, and fostering cross-functional collaboration to achieve corporate goals. This role demands strategic oversight and stro...

Seeking a dynamic leader to enhance global client service through Level II Support, optimizing issue resolution and driving continuous improvement across teams and products for an exceptional client e...

Shape the future of Customer Success by leading a high-impact team to drive customer engagement, retention, and growth across diverse customer segments, ensuring our clients maximize the value of thei...

Lead a dynamic team to drive enterprise-wide transformation, integrating complex project management with strategic execution. Oversee the development of an AI-enabled contracting capability, ensuring...

Transform the delivery of high-impact capital projects in life sciences, overseeing engineering, design, and construction from inception to completion while ensuring compliance and quality in a collab...

Help us drive customer success by owning and optimizing digital engagement programs. You'll lead strategy, build automated journeys, and analyze performance to enhance customer experiences and ensure...

Lead the charge in shaping an omni-channel Customer Experience team, overseeing Phone, Email, and Chat operations. Drive performance, transform operations, and develop talent as we leverage AI to enha...

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

Drive operational excellence across multiple facilities by leading Support Services initiatives, ensuring high performance in Environmental Services, Food and Nutrition, and Facility Management while...

Champion strategic growth by driving complex cybersecurity sales, building executive relationships, and leveraging a diverse partner ecosystem to deliver tailored solutions for enterprise clients...

Join a team that's driving strategic growth in cybersecurity consulting. Leverage executive relationships and a diverse partner ecosystem to close complex deals and build long-term accounts, all while...

Lead the charge in transforming customer identity platforms, driving modernization and operational excellence while overseeing a multi-team engineering organization to enhance security and customer en...

Join us to lead and scale teams serving Mid-Market customers, driving performance and efficiency while developing processes and metrics that enhance customer experience and operational success...

Empower organizational success by partnering with senior leaders to translate strategy into actionable results. Drive operational excellence across functions, enhance decision-making, and lead transfo...

Drive operational excellence by partnering with senior leaders to translate strategy into actionable results across multiple functions, enhancing organizational effectiveness and fostering growth thro...

Lead cross-functional initiatives and drive strategic business operations to enhance organizational effectiveness. Collaborate with senior leaders to translate goals into actionable priorities, ensuri...

Drive operational excellence by partnering with senior leaders to translate strategy into actionable results. Oversee cross-functional initiatives, enhance organizational effectiveness, and champion b...

Champion customer satisfaction by leading the customer experience strategy across multiple healthcare plans. Direct a team to enhance partnerships, drive digital product adoption, and ensure high-qual...

Elevate operational excellence by leading business execution and governance initiatives. Drive strategic alignment across teams to enhance resilience, compliance, and performance in a complex financia...