Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director, Community Health Center Account Management
$110K - $130K *
Lead the charge in managing and optimizing partnerships with Community Health Centers. This strategic role focuses on enhancing collaboration, driving growth, and ensuring program success through effe...
1 week ago
$110K - $130K *
Tackle complex client engagements in cybersecurity and digital forensics. Lead high-stakes projects, cultivate C-suite relationships, and guide teams through critical incident responses while driving...
Reposted 2 weeks ago
Director, GTM Operations & Platforms
$160K - $185K *
Transform sales operations by leading a global team that enhances seller productivity and optimizes sales technologies. Drive process improvements, change management, and data governance for an impact...
4 weeks ago
Director, Product & Technology Operations
$194K - $267K *
Lead the charge in building a cohesive Product & Technology Operational Excellence function, aligning cross-functional teams to enhance decision-making, streamline execution, and drive operational eff...
4 weeks ago
Director, Product & Technology Operations
$194K - $267K *
Partner with us to enhance Product & Technology operational excellence by leading cross-functional teams toward strategic goals, improving decision-making, and driving quality in execution. Leverage c...
4 weeks ago
Director, Product & Technology Operations
$194K - $267K *
Champion operational excellence by leading a multidisciplinary team, translating business priorities into actionable plans, and driving efficiency across Product and Technology through innovative prac...
4 weeks ago
$191K - $265K *
Join a team that's dedicated to enhancing employee experience through strategic program management. You'll own performance cycles, engagement initiatives, and transformation efforts that shape organiz...
1 week ago
Vice President, Engagement Strategy
$160K - $200K *
Lead the charge in shaping innovative engagement strategies across multichannel platforms. You'll guide teams in optimizing brand experiences, enhancing customer journeys, and driving measurable outco...
2 days ago
Vice President, Engagement Strategy
$150K - $180K *
Elevate engagement strategies by guiding innovative, integrated healthcare marketing initiatives, driving brand-customer experiences, and collaborating with cross-functional teams to boost client succ...
2 days ago
Director of Solutions Engineering, Enterprise East
$320K - $400K *
Lead the charge in building a world-class Solutions Engineering team, harnessing technical expertise to drive customer success and engagement with cutting-edge AI solutions while collaborating across...
Today
Senior Director, Supplier Relationship Management
$192K - $241K *
Drive operational excellence in external manufacturing by leading cross-functional teams to ensure product quality, compliance, and reliable supply. Foster strategic partnerships for continuous improv...
2 weeks ago
$150K - $180K *
Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...
1 week ago
Director, Category/Supplier Management
$170K - $180K *
Pioneer innovative category growth strategies, enhance profitability through effective procurement practices, and lead a collaborative team in bridging operations and market insights to drive business...
2 weeks ago
Director of Growth & Community Development
$140K - $160K *
Develop and drive a comprehensive growth strategy for enrollment and community partnerships, increasing high-quality applicant pipelines. Lead teams, foster exceptional relationships, and implement AI...
4 weeks ago
Director of Growth & Community Development
$140K - $160K *
Join a team that's shaping community growth and enrollment strategies. You'll lead initiatives to foster partnerships, optimize applicant pipelines, and enhance organizational effectiveness, leveragin...
4 weeks ago
$150K - $180K *
Drive the demand-to-revenue engine by leading integrated marketing efforts, leveraging AI and predictive modeling for optimized performance, and ensuring accountability for pipeline and revenue throug...
Today
$95K - $125K *
Champion client relationships and lead a team to maximize profitability, retention, and service quality in the business travel sector, driving strategic business plans and contract negotiations for co...
2 days ago
Director Workforce Management Ops
$125K - $175K *
Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...
3 weeks ago
Senior Director, Technology Operations
$225K - $250K *
Empower technology operations by leading strategic IT initiatives that ensure secure, reliable, and high-performing technology services. Collaborate with business leaders to drive operational excellen...
Reposted 5 days ago
$170K - $260K *
Inspire innovation by leading product management for ticket selection and checkout. Collaborate cross-functionally to define strategies, optimize funnels, and enhance consumer experiences while develo...
1 week ago
Senior Program Manager, Customer Experience
$175K - $200K *
Lead customer experience enhancements through automation and strategic insight, focusing on systems, tools, and metrics that optimize customer support interactions and drive business impact across the...
1 week ago
$110K - $130K *
Drive demand generation strategies that convert pipeline into revenue. Oversee a high-performing team and collaborate cross-functionally to optimize marketing efforts across various channels and enhan...
1 week ago
Director, Business Development
$150K - $180K *
Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...
Yesterday
$150K - $180K *
Champion client success by nurturing strategic global partnerships, driving revenue growth, and aligning innovative solutions with evolving energy sector needs to enhance client value and market prese...
3 weeks ago
Customer Experience Manager, Connected Care
$80K - $95K *
Unlock potential by enhancing customer journeys in healthcare SaaS. Drive success through support, communications, and operations to elevate engagement and satisfaction for lasting customer relationsh...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.