Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Lead the charge in managing and optimizing partnerships with Community Health Centers. This strategic role focuses on enhancing collaboration, driving growth, and ensuring program success through effe...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Tackle complex client engagements in cybersecurity and digital forensics. Lead high-stakes projects, cultivate C-suite relationships, and guide teams through critical incident responses while driving...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $185K *

Transform sales operations by leading a global team that enhances seller productivity and optimizes sales technologies. Drive process improvements, change management, and data governance for an impact...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$194K - $267K *

Lead the charge in building a cohesive Product & Technology Operational Excellence function, aligning cross-functional teams to enhance decision-making, streamline execution, and drive operational eff...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$194K - $267K *

Partner with us to enhance Product & Technology operational excellence by leading cross-functional teams toward strategic goals, improving decision-making, and driving quality in execution. Leverage c...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$194K - $267K *

Champion operational excellence by leading a multidisciplinary team, translating business priorities into actionable plans, and driving efficiency across Product and Technology through innovative prac...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$191K - $265K *

Join a team that's dedicated to enhancing employee experience through strategic program management. You'll own performance cycles, engagement initiatives, and transformation efforts that shape organiz...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Lead the charge in shaping innovative engagement strategies across multichannel platforms. You'll guide teams in optimizing brand experiences, enhancing customer journeys, and driving measurable outco...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Elevate engagement strategies by guiding innovative, integrated healthcare marketing initiatives, driving brand-customer experiences, and collaborating with cross-functional teams to boost client succ...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$320K - $400K *

Lead the charge in building a world-class Solutions Engineering team, harnessing technical expertise to drive customer success and engagement with cutting-edge AI solutions while collaborating across...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $241K *

Drive operational excellence in external manufacturing by leading cross-functional teams to ensure product quality, compliance, and reliable supply. Foster strategic partnerships for continuous improv...

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Optimize product strategy and drive innovation for GRC capabilities, enhancing enterprise customer experiences. Lead and mentor a high-performing team while collaborating across departments to achieve...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$170K - $180K *

Pioneer innovative category growth strategies, enhance profitability through effective procurement practices, and lead a collaborative team in bridging operations and market insights to drive business...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$140K - $160K *

Develop and drive a comprehensive growth strategy for enrollment and community partnerships, increasing high-quality applicant pipelines. Lead teams, foster exceptional relationships, and implement AI...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$140K - $160K *

Join a team that's shaping community growth and enrollment strategies. You'll lead initiatives to foster partnerships, optimize applicant pipelines, and enhance organizational effectiveness, leveragin...

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Drive the demand-to-revenue engine by leading integrated marketing efforts, leveraging AI and predictive modeling for optimized performance, and ensuring accountability for pipeline and revenue throug...

Today

  •   8 - 10 years exp.  •   Business Services

$95K - $125K *

Champion client relationships and lead a team to maximize profitability, retention, and service quality in the business travel sector, driving strategic business plans and contract negotiations for co...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $175K *

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$225K - $250K *

Empower technology operations by leading strategic IT initiatives that ensure secure, reliable, and high-performing technology services. Collaborate with business leaders to drive operational excellen...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Information Technology

$170K - $260K *

Inspire innovation by leading product management for ticket selection and checkout. Collaborate cross-functionally to define strategies, optimize funnels, and enhance consumer experiences while develo...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $200K *

Lead customer experience enhancements through automation and strategic insight, focusing on systems, tools, and metrics that optimize customer support interactions and drive business impact across the...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Drive demand generation strategies that convert pipeline into revenue. Oversee a high-performing team and collaborate cross-functionally to optimize marketing efforts across various channels and enhan...

Calgary, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Transform your career by driving new business growth in enterprise accounts. Leverage your expertise in IT sales to identify key opportunities, build trusted relationships, and deliver strategic solut...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Champion client success by nurturing strategic global partnerships, driving revenue growth, and aligning innovative solutions with evolving energy sector needs to enhance client value and market prese...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Unlock potential by enhancing customer journeys in healthcare SaaS. Drive success through support, communications, and operations to elevate engagement and satisfaction for lasting customer relationsh...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.